1月9日，记者从江苏省公安厅举办"向人民报告"新闻发布会上获悉，江苏公安机关进一步做好服务民 生、服务发展各项工作，不断提高公安机关在服务大局中的贡献度。 便民举措更加灵活高效。推行公安政务"一起办"，将原本需多次跑动的业务关联打包，已为群众办理业 务42.9万余件，减材料64.3万余份、减跑动85.7万余人次；推行"一网办"，"无犯罪记录证明"等34个事 项"全流程网办"，南京等5市试点实施换发补发出入境证件"全程网办"便民措施，全省公安政务服务事 项可网办率超过9成。 江苏公安机关大力推进法治公安建设，高标准建成128个执法办案管理中心，办案效率整体提升30%以 上；建设应用127个县级公安机关接报案中心，确保人民群众报案"应接必接、该受必受、当立则立"。 以防范趋利执法为重点，出台异地办案协作工作规范、涉企执法过错责任追究十个"一律"等制度，推出 异地办案委托代为执行、省市"查扣冻"申诉中心等创新举措，不断提升涉企执法标准化、规范化、专业 化水平，全年涉企执法问题发生率下降35.3%。 着眼助力推动经济回稳向好，出台贯彻落实扛好经济大省挑大梁责任22条措施、服务经济发展助力提振 消费十六条举措，并以钉钉 ...

今年以来，山西银行大同魏都支行11户住房维修基金账户的高效服务落地，是山西银行深化银政企协 同、推动金融服务下沉的生动实践。以"服务深化—口碑升级—业务延伸"的良性循环，持续拓宽民生服 务边界，为地方经济社会发展注入金融活水，以实际行动践行国有金融机构的使命担当。 为深化金融服务与民生需求深度融合，山西银行大同分行锚定"业务下沉、服务惠民"核心方向，压实责 任、主动作为，在机构业务拓展与民生金融服务领域取得突破性进展。大同魏都支行作为分行战略落地 的标杆窗口，年内成功服务住房维修基金收费账户11户，以优质高效的上门服务赢得社会广泛赞誉，彰 显了山西银行扎根地方、服务民生的责任担当与务实行动力。 近日，山西银行大同魏都支行践行民生服务实效，联合大同市住房事务中心，组建6人骨干服务团队， 深入大同市汇天碧水芳园小区开展为期三天的住房维修资金上门集中收取工作。团队同步提供政策解 读、金额核算、操作指导等一站式服务，重点协助老年居民跨越数字鸿沟，实现服务"零距离"。此次活 动不仅即时沉淀资金165万元，更收获社区居民一致好评。 ...

Core Viewpoint - The bank's proactive approach to customer service is exemplified by its response to a special request from an elderly customer in critical condition, highlighting its commitment to a customer-centric service philosophy [1][2]. Group 1: Customer Service Initiatives - The bank quickly activated an emergency service plan to assist a 70-year-old teacher suffering from severe lung disease, demonstrating its dedication to meeting customer needs [1]. - A two-person service team was formed to visit the hospital, ensuring that all necessary equipment and documentation were prepared in advance for a smooth service experience [1]. - The service was conducted with care and respect for the customer's condition, emphasizing the bank's commitment to providing personalized assistance [1]. Group 2: Ongoing Commitment to Vulnerable Groups - The bank has established a comprehensive home service mechanism for elderly and disabled individuals, including a dedicated service area equipped with facilities like reading glasses and wheelchairs [2]. - A green channel for special customers has been implemented, along with community outreach financial services, reflecting the bank's mission to serve the public [2]. - The bank aims to continue enhancing its convenience measures and extend its service reach to more individuals in need, maintaining its service ethos [2].