Core Viewpoint - The issue of minors excessively spending on online games and the difficulties in obtaining refunds has become a focal point of social concern, with numerous complaints from parents regarding their children's unauthorized in-game purchases [1][3][5]. Group 1: Refund Challenges - Many parents report difficulties in obtaining refunds for unauthorized charges made by their children, with some cases involving significant amounts, such as over 40,000 yuan [3]. - The refund process is complicated by the need to prove that the charges were made by minors, as accounts are often registered under adults' names, making it challenging to establish responsibility [5][6]. - Legal experts suggest that the responsibility for refunds may be shared between game companies and parents, with a proposed liability ratio of 30%-70% based on the effectiveness of anti-addiction measures [4][6]. Group 2: Regulatory Framework - The National Press and Publication Administration has implemented regulations limiting the amount minors can spend on games, with specific caps based on age [4]. - New regulations set to take effect in 2024 will further clarify the responsibilities of game service providers and guardians regarding minors' online spending [4][8]. - The Chinese Internet Association has proposed standards for managing minors' online game consumption, emphasizing the need for clear accountability among all parties involved [4][7]. Group 3: Technological Solutions - Some leading gaming companies are developing technologies such as facial recognition and AI to better identify and manage minor users, creating a comprehensive protective system [8]. - However, the implementation of such technologies is often limited to larger companies due to the high costs associated with data protection and technology development [8][9]. - Experts emphasize the importance of collaboration among families, schools, and regulatory bodies to create a supportive environment for minors and mitigate excessive spending on games [9].