Core Insights - The article emphasizes that robots should be viewed as "AI colleagues" rather than mere tools, highlighting the importance of creating an efficient human-robot collaboration system to enhance operational efficiency and customer experience in the smart era [1][5][14] Company Overview - Cloudwise Technology, founded in 2014, has been deeply involved in the robotics field for 11 years, witnessing the industry's transformation from "machine tools" to "AI colleagues" [3][6] - As of 2024, Cloudwise robots have been deployed in over 30,000 hotels, completing 500 million service tasks, which is equivalent to traveling around the Earth's equator more than 500 times [3][6] Robot Capabilities - The company defines robots as intelligent entities with mobile and operational capabilities, driven by six dimensions of abilities: learning, adaptability, interaction, autonomy, emotional intelligence, and social integration [3][8][10] - Robots are designed to continuously optimize their strategies based on environmental feedback, maintain stability in various scenarios, and understand emotional cues from guests [3][9][10] Collaboration Strategies - Effective collaboration with AI colleagues requires focusing on four key aspects: clear objectives, controllable processes, traceable results, and responsive feedback [4][10] - Hotel managers set clear KPIs for robots, allowing them to identify subtle customer needs through operational data and drive system optimization through continuous feedback [4][10] Industry Applications - The human-robot collaboration model is applicable across various sectors, including hotels, hospitals, and factories, enabling intelligent upgrades and enhanced experiences [4][10] - The integration of embodied intelligence and disembodied intelligence is expected to create highly adaptable "industry intelligent agents" that can operate in specific scenarios [5][12] Future Outlook - The arrival of more "AI colleagues" should not induce fear regarding job value; instead, they should be seen as partners that extend human capabilities [5][14] - The article suggests that the era of robots will differ from the human population dividend era, as robots rely on research and development to optimize algorithms and enhance their capabilities [11][15]