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国庆出行前已亏千元:机票跳水,背刺深圳打工人
虎嗅APP· 2025-10-02 09:46
Core Viewpoint - The article discusses the ongoing issues faced by travelers regarding fluctuating airline ticket prices, high cancellation fees, and the lack of transparency in ticketing practices, particularly during the National Day holiday period in China [4][5][8]. Group 1: Ticket Price Fluctuations - Travelers have reported significant price drops in airline tickets shortly after purchase, leading to feelings of loss and frustration, with some individuals noting losses of up to 1300 yuan before the holiday even began [8]. - A report from Black Cat Complaints highlighted that high cancellation fees and sudden price drops are among the most common complaints from users, raising concerns about potential fraudulent practices by airlines and ticketing platforms [8][12]. Group 2: Cancellation and Refund Issues - The impact of Typhoon Haikui led to the cancellation of nearly 3500 flights in the Greater Bay Area, complicating the situation for travelers who faced high fees for changing or canceling their return flights [5][20]. - Many travelers have found it difficult to negotiate refunds or changes with ticketing platforms, with some resorting to legal action to protect their rights [6][21]. Group 3: Consumer Rights and Legal Recourse - The article mentions that consumers have the right to seek compensation for fraudulent practices, such as the "refund one, compensate three" rule, although many find it challenging to enforce this right [12][16]. - Instances of ticketing platforms allegedly engaging in deceptive practices, such as changing ticket prices without consent, have been reported, leading to successful claims for compensation in some cases [15][19].
国庆出行前已亏千元:机票跳水,背刺深圳打工人
Hu Xiu· 2025-10-01 09:52
本文来自微信公众号:深圳微时光 (ID:szdays),作者:黄小邪 国庆前夕,"机票跳水"再次成为打工人的噩梦。 今年9月,林跃订购了一张9月27日从深圳到上海的机票,下单价800元,9月25日她随手查询时发现,同一航班的票价已经跌至300多元。在线值机时,她 还多花了100元的选座费。 半个月前,方晓明订购了一张9月27日深圳出发的机票,总价1300多元。9月26日他再打开订票平台,发现总价已经跌至800多元。退票的话,手续费要400 多元。 加收选座费和高额退改费,也是近年来备受诟病的机票乱象之一。 而在这个9月,"刺"向乘客的不止是"机票跳水"和"高额退改费"。受"桦加沙"台风影响,仅大湾区的五座机场就有接近3500次航班停运。在黑猫平台和社 交平台上,不少用户反映,他们的去程航班因台风取消后,返程航班要退票、改签,还要支付高额手续费。 9月中旬,卢嵋通过机票代理平台,订购了从深圳到泰国曼谷的往返机票,9月24日出发,9月27日返程。卢嵋的去程因"桦加沙"取消后,售票平台拒绝为 返程票办理退费。 卢嵋的返程机票售价接近500元,按平台的回复,走退票流程,平台不再退还费用,也就是说,卢嵋收不到一分钱退款 ...