村网共建

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国网延平区供电公司:双节“服务”充电站 绿色出行有保障
Zhong Guo Neng Yuan Wang· 2025-09-24 08:22
下一阶段,国网延平区供电公司将持续加强辖区旅游景点供电线路巡视与充电站设备检查,严格落实 24 小时 值班值守制度,全力保障国庆、中秋"双节"期间市民用上"安心电""放心电"。 【责任编辑:王少晨 】 供电员工对充电站里的电缆接头进行红外测温检查。林琳/摄 随着国庆、中秋"双节"临近,南平市延平区炉下镇乡村旅游热度攀升,旅游接待准备进入冲刺阶段,斜溪村 红树林栈道、千年古榕周边民宿集群等核心景点率先迎来预订高峰,新能源汽车成游客首选出行方式。为精准保 障节日游客充电需求,9月23日,国网福建电力(延平)"双满意"共产党员服务队深入炉下镇重点充电站,开展表 箱专项隐患排查,以专业服务筑牢节日用电安全防线。 在斜溪洲头旅游度假村周边充电站,服务队队员携带红外测温仪、绝缘手套等专业工具,聚焦充电站表箱关 键部位开展细致检查:一方面逐一核查电缆接头紧固情况,确保电流传输稳定;另一方面重点检测箱体外壳密封 性能及充电枪接口接触状态,全面排除安全隐患。"近期降雨频繁,表箱密封度和接头紧固性必须重点盯防,避 免潮气侵入引发设备故障。" 炉下供电所员工林民双边记录测温数据,边向现场同事强调排查要点。 作为延平区乡村旅游的标杆 ...
国网甘肃电力:“村网共建”为乡村振兴注入电力动能
Zhong Guo Neng Yuan Wang· 2025-09-12 13:30
9月11日,甘肃省庆阳市宁县焦村乡西沟村的用电服务微信群里,台区经理冯小银准时 推送秋季用电防火常识。针对农村老年人不熟悉线上操作的难题,电力网格员与村社网格员 携手,通过村级广播站、公益宣传栏、入户走访等方式上门宣传,确保用电信息传递"无死 角"。 这一贴心服务,源于国网甘肃省电力公司推动的供电服务网格与政府治理网格深度融 合。为破解农村电力服务半径大、村民办事不便等问题,该公司着力推进乡村供电服务与政 务服务共建共治共享,打造"省、市、县、所、村"五级联动体系,建设"村网共建"便民服务 点,深化"电力网格员+电力联络员"新模式并建立"一对一"服务机制。目前,全省已建成657 个"村网共建"电力便民服务点,将服务窗口延伸至村民家门口。 "甘肃农村供电服务面临'三难'。"国网甘肃省电力公司市场营销事业部服务质量部负责 人丁筱筠介绍,一是地理环境复杂,高原、山地占比超70%,供电设施建设与维护成本高; 二是人口老龄化严重,60岁以上农村人口占比达21.5%,智能服务推广难度大;三是新型农 业经营主体用电需求多样,对供电可靠性、办电效率要求更高。 围绕村民急难愁盼,网格员将6.6万户农田灌溉用电、农牧养殖场温控设 ...
国网甘肃电力:“村网共建”织密乡村供电网 护航乡村迎峰度夏
Zhong Guo Neng Yuan Wang· 2025-07-16 14:10
Core Viewpoint - The Gansu Electric Power Company is enhancing rural electricity services through the "Village Network Co-construction" model, ensuring reliable power supply and addressing local needs effectively [3][5]. Group 1: Service Innovations - The company has implemented a "zero-defect" standardization mechanism for electricity service points, integrating service networks into rural governance systems [3]. - A "grid + special patrol" model has been initiated to ensure comprehensive service delivery, combining efforts of grid staff and village leaders [3][4]. - The introduction of a one-stop service platform allows villagers to handle electricity-related tasks via the "Online State Grid" app, improving accessibility [3][5]. Group 2: Performance Metrics - This summer, the average fault repair time has decreased by 42% compared to the previous year, with 603 customer requests resolved within 24 hours [3]. - A total of 841 service requests have been processed at the "Village Network Co-construction" service points, leading to the elimination of over 90 equipment hazards [3][5]. Group 3: Community Engagement - Regular home visits by grid staff help gather electricity usage feedback, while special care services are provided for vulnerable groups in collaboration with local leaders [3][5]. - The establishment of 657 "Village Network Co-construction" service points aims to enhance community welfare and create a new model of electricity service in Gansu [5].