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汽车质量管控
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理想汽车内部问责,处理18人
Xin Lang Cai Jing· 2025-11-14 09:41
Core Insights - Li Auto has issued two handling announcements regarding quality incidents involving the 2024 MEGA vehicles and the 2025 L series vehicles, addressing issues related to coolant leakage and abnormal noise from the lower arm bushing [2] Group 1: 2024 MEGA Vehicle Quality Incident - The coolant leakage issue was attributed to three main causes: insufficient validation of coolant, inadequate testing and risk assessment of the power battery, and improper response from various departments during risk assessment and vehicle handling [2] - Five employees were held primarily responsible for the coolant validation issue, while four employees were accountable for the battery testing and risk assessment [2] - Employees directly involved faced contract termination, while their managers received penalties including a performance rating capped at I, cancellation of year-end bonuses, and disqualification for promotions [2][3] Group 2: 2025 L Series Vehicle Quality Incident - The L series vehicles experienced abnormal noise complaints due to insufficient testing of grease in the lower arm bushing, significantly affecting user experience [2] - Four employees were held accountable for this incident, with similar penalties applied as in the previous case [3]
燃油车份额萎缩后再添质量隐忧,J.D. Power调研指其长期质量持续滑坡
Jing Ji Guan Cha Wang· 2025-10-27 15:25
Core Insights - The long-term quality of fuel vehicles is declining, as highlighted by J.D. Power's "2025 China Vehicle Reliability Study" [2][3] - The study indicates that fuel vehicles are facing increased pressure from the rapid electrification transition and competition, which poses a challenge to maintaining quality standards [2] Quality Issues - Quality issues in fuel vehicles are categorized into two main types: failure-related problems and design defects [2] - The average number of problems per 100 vehicles (PP100) for fuel vehicles has increased for two consecutive years, with a 9% overall increase over three years [2] - Design defect complaints have risen significantly, with a 20% increase in PP100, accounting for 45% of complaints, marking it as the primary cause of quality deterioration [2][3] Specific Quality Concerns - The main areas of complaints in fuel vehicle reliability are related to smart technology and NVH (Noise, Vibration, and Harshness), contributing over 75% of the increase in issues [3] - Feedback from owners of fuel vehicles with 1-2 years of ownership shows a continuous rise in PP100, from 168 in 2023 to 195 in 2025, indicating a decline in new vehicle quality control [3] Brand Performance - Despite improvements in technology and quality among domestic brands, there remains significant room for enhancement compared to international and luxury brands [3][4] - The average selling price of domestic brands has been stable, but quality complaints in areas such as exterior design and infotainment systems have worsened with vehicle ownership duration [4] Design Issues - All brands are experiencing an increase in design-related problems, indicating a growing conflict between R&D validation and cost reduction [5] - Design-related PP100 for domestic brands rose from 84 in 2023 to 102 in 2025, while luxury brands increased from 66 to 84 [5] Market Trends - The market share of fuel vehicles has been declining, with sales in 2024 at 11.99 million units, a 17.3% year-on-year decrease, and further dropping to 49.9% in the first nine months of 2025 [5][6] - The decline in market share has led to production adjustments and price reductions among manufacturers, which may contribute to the increase in quality issues [6] Reliability Rankings - In the J.D. Power reliability study, Land Rover ranked first among luxury brands with 157 PP100, followed by Porsche and BMW [7] - Among mainstream brands, FAW Toyota ranked first with 156 PP100, while Chery led the domestic brands with 188 PP100 [7]
汽车召回浪潮来了!涉及多个汽车品牌
Xi Niu Cai Jing· 2025-05-23 06:40
Group 1 - A new wave of vehicle recalls has emerged in the global automotive industry, involving companies like Kia, BMW, and Hyundai due to defects in high-pressure fuel pipes, 48V generator components, and hydrogen fuel cell systems, with over 16,000 vehicles recalled [2] - Safety concerns are at the forefront, with Kia recalling 12,949 vehicles including the Seltos due to high-pressure fuel pipe defects that may lead to fuel leaks and fire risks; BMW recalling 2,213 vehicles including the 520i due to improper installation of 48V starter generator components; and Hyundai recalling 1,390 hydrogen fuel cell buses due to design flaws in the exhaust cover [2] - Other brands such as Harley-Davidson and Jaguar Land Rover are also recalling vehicles for issues related to software calibration, component welding, and insulation layer damage, highlighting the widespread nature of the recalls [2] Group 2 - Emission issues are also significant in this recall wave, with BMW recalling 3,736 vehicles due to problems with the onboard diagnostic software calibration that could lead to increased emissions risks [3] - Jaguar Land Rover is recalling certain imported Range Rover models to address improperly secured internal cables in the second-row seatbelt buckle, while other manufacturers like King Long are recalling electric buses to fix safety hazards through software upgrades [3] - This large-scale recall is seen as a proactive response from the automotive industry to address safety and environmental challenges, emphasizing the importance of consumer rights and social responsibility [3]