Core Viewpoint - The article emphasizes the importance of financial services in enhancing people's lives and ensuring financial security, particularly in the context of China's push towards common prosperity. It highlights China Ping An's commitment to "finance for the people" through comprehensive protection systems and innovative service practices [1][13]. Group 1: Financial Services and Consumer Protection - China Ping An has established a comprehensive consumer protection system that integrates consumer rights into product design, ensuring clarity and fairness in financial products [11][12]. - The company actively engages in financial education and outreach, conducting over 30,000 activities in 2024, reaching more than 1.5 billion consumers [11][12]. - Ping An's customer service has been enhanced with a dual-mode approach, combining AI and human support, particularly focusing on elderly clients to bridge the digital divide [11][12]. Group 2: Emergency Response and Social Responsibility - In response to natural disasters, China Ping An has implemented an emergency response mechanism, providing timely assistance and support to affected communities [2][3]. - The company has demonstrated its commitment to social responsibility by mobilizing resources for disaster relief, including rapid claims processing and on-site support during emergencies [2][3]. Group 3: Health Management and Global Services - China Ping An has launched the "Ping An 24" global rescue service, providing comprehensive cross-border support for clients facing emergencies abroad [5][6]. - The company is also focused on health management, aligning with national health initiatives to offer integrated medical and insurance services, enhancing preventive care and early diagnosis [6][7]. Group 4: Inclusive Finance and Community Support - Ping An's strategy includes promoting inclusive finance, targeting small and micro enterprises, the elderly, and rural communities to bridge financial service gaps [8][9]. - The company has initiated various financial products and services tailored to meet the needs of different demographics, including health insurance for new residents and long-term care insurance for the elderly [9][10]. Group 5: Commitment to Innovation and Future Goals - China Ping An is committed to redefining financial services through technology and innovation, aiming to make financial services more accessible and user-friendly [13][14]. - The company plans to continue enhancing its service model to ensure that financial services are simple, transparent, and efficient, ultimately supporting individuals in achieving a better quality of life [13][14].