Core Insights - The core message of the presentation by Sheng Ruisheng, Secretary of the Board and Brand Director of Ping An, is to highlight how the company is leveraging technology as a core driver to reshape its development strategy through a dual-driven approach of "comprehensive finance + healthcare and elderly care" to tap into trillion-level market opportunities [1][2]. Group 1: Strategic Focus - Ping An aims to shift market perception from short-term performance to its long-term strategic positioning and core competitiveness, emphasizing the importance of understanding its foundational strategies amidst a recovering valuation post-pandemic [2][3]. - The company has established a dual-driven development strategy focusing on "comprehensive finance + healthcare and elderly care," which addresses the diverse wealth allocation needs of consumers and the unmet demands arising from societal changes due to deep reforms and aging population [2][4]. Group 2: Business Model and Competitive Advantage - Ping An is one of the few comprehensive financial service groups in China, with insurance as its core business while also covering banking, asset management, and other diversified services. The company emphasizes a customer-centric approach, providing integrated financial solutions that enhance customer retention and reduce risks associated with single business cycles [3][6]. - The healthcare and elderly care sectors represent a significant market opportunity, with Ping An innovatively adopting a Chinese version of the HMO model, integrating high-quality resources without heavy asset investments, and offering a cost-effective service model [4][6]. Group 3: Technological Integration - Technology is identified as the core driver for the diversified strategy of Ping An, with advancements in AI enhancing service efficiency and customer experience. The company has implemented a global operational management center and integrated technology into its service processes, achieving significant improvements in claims processing and customer service [5][6]. - The company has achieved a high level of digitalization, with 80% of service scenarios being handled through AI, significantly improving operational efficiency [5][6]. Group 4: Customer Service and Future Outlook - As of now, Ping An has served 250 million customers, providing a full lifecycle of services from basic financial products to comprehensive health management and elderly care solutions [7]. - Looking ahead to 2026, Ping An plans to enhance AI applications with three major innovative services: a universal service entry point, AI family doctors with high accuracy rates, and a unified global emergency rescue service [8].

第一，中国平安是国内少有的综合金融服务集团，保险为核心主业，同时覆盖银行、资产管理等多元业 务。其中，资产管理板块囊括了平安证券、方正证券、资管公司、基金公司、租赁公司等多个核心牌 照，但平安的综合金融并非简单的牌照叠加。 盛瑞生强调，平安始终以客户需求为核心，打造"一个客户、一个账户、多种产品、一站式服务"的一体 化服务场景，为客户提供便捷、高效、个性化的综合金融解决方案。这种模式的核心优势在于能够平滑 不同金融业态的周期波动——银行、证券、保险等业务的发展周期存在差异，多元布局使平安在不同周 期中均能把握机会，增强经营稳健性，降低单一业务风险。同时，通过交叉服务提升客户留存率与粘 性，实现长期稳定的资本回报。 转自：新华财经 新华财经北京12月22日电（丁晶） 在12月20日举办的2025雪球嘉年华上，中国平安董事会秘书兼品牌 总监盛瑞生发表了题为《平安的估值新叙事》的专题演讲，深入解析了这家金融巨头如何以科技为核心 驱动力，通过 "综合金融+医疗养老"双轮驱动战略重构自身发展格局，凭借差异化布局与创新服务挖掘 万亿级市场机遇。 市场热度下的长期价值聚焦 近年来，中国资本市场活力持续迸发，投资者信心显著提 ...

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Core Viewpoint - China Ping An's home elderly care service has become the first in the country to receive a five-star rating from the China Quality Certification Center (CQC), setting a benchmark for high-quality development in the home elderly care industry [1] Group 1: Service Evaluation - The evaluation was based on the "Home Elderly Care Service Evaluation Technical Specification," covering four core dimensions: basic guarantee capability, service process standardization, professional service capability, and user satisfaction, with a total of 10 secondary evaluation indicators [1] - Ping An's home elderly care service achieved a comprehensive score of 95 out of 100, marking it as the first service project in the country to receive this rating [1] Group 2: Service Highlights - The CQC highlighted three key strengths of Ping An's home elderly care service: 1. Outstanding resource coordination ability, utilizing a smart speaker as a unified platform to connect various services [2] 2. Strong professionalism of service personnel, with qualifications such as emergency rescue certificates and extensive clinical experience [2] 3. A comprehensive standard system developed in collaboration with industry partners, including six group standards and service process standards [2] Group 3: Service Expansion and Features - Ping An's home elderly care service is characterized by its intelligent, standardized, and professional approach, providing a one-stop solution that combines insurance and home elderly care [3] - As of early November, the service has covered 100 cities in China, with nearly 240,000 customers qualifying for home elderly care services, and the smart guardian service has responded to over 100,000 customers with a 100% alert response rate [3] Group 4: Future Commitment - Ping An views the five-star rating as recognition and motivation for its professional services, committing to continue its mission of "finance for the people" and to innovate in the "insurance + medical" and "insurance + elderly care" models [4]

Core Insights - China Ping An's home care service system has been significantly upgraded, focusing on the core needs of the elderly in health care, safety, and care with three new service plans: "sick care, safety assistance, and elderly enjoyment" [1][4][11] - The "Ping An Housekeeper" service has expanded to cover 100 cities nationwide, with plans to add 25 more cities by 2025, achieving a growth rate of over 33% [1][8] - Nearly 240,000 customers have qualified for home care services, with a 100% response rate for the "smart guardian" alarm system [1][8] Industry Context - The "14th Five-Year Plan" emphasizes addressing population aging and promoting the coordinated development of the elderly care industry, with home care being the primary choice for 90% of elderly individuals [2][9] - Ping An Good Doctor, as a flagship member of Ping An Group's medical and elderly care ecosystem, has been implementing a "comprehensive finance + medical elderly care" strategy since 2022, focusing on providing full-cycle elderly care solutions [2][9] Service Innovations - The upgraded service system includes a core team of a doctor housekeeper, specialized expert teams, and case managers, offering longevity management, chronic disease management, and medical consultation services [4][11] - The service also features smart guardianship and age-appropriate modifications to create comprehensive elderly-friendly solutions, ensuring seamless transitions between home care, institutional care, and hospital care [4][11] Travel Care Model - The home care model has expanded into an innovative "travel care" format, combining insurance, health care, and travel services to meet the needs of active elderly individuals [5][12] - This travel service differs from traditional tourism by incorporating age-friendly designs and integrating medical care with travel services, allowing for a more relaxed experience for the elderly [5][12] Industry Standards and Recognition - Over the past four years, Ping An has established six industry standards for home care services, enhancing the sector's regulatory framework and improving the elderly care experience [7][14] - The China Quality Certification Center has awarded a five-star rating to the "home care housekeeper service," reflecting the company's commitment to enhancing elderly welfare [7][15]

Group 1 - The core viewpoint of the article is that China Ping An has launched the "Yuxiang Guoyi" and "Family Office" services in Changsha, emphasizing the integration of comprehensive financial services with healthcare and elderly care through technological empowerment [1][3] Group 2 - China Ping An has established a comprehensive financial business system centered on insurance, banking, and asset management, while also developing a healthcare service ecosystem represented by Ping An Health and Peking University International Hospital [3] - The launch of the "Yuxiang Guoyi" service aligns with the growing public demand for high-quality health management and wealth protection, integrating traditional Chinese medicine wisdom with modern medical technology [3] - The "Family Office" service aims to provide high-net-worth clients with systematic and professional support in wealth inheritance, tax planning, and family governance, leveraging the group's comprehensive financial advantages [3]

Core Viewpoint - China Ping An has launched the "Yuxiang Guoyi" and "Family Office" services, marking a significant upgrade in its service offerings and commitment to serving the public's financial needs [1][3]. Group 1: Service Launch - The launch event for the "Yuxiang Guoyi" and "Family Office" services took place in Changsha on November 20 [1]. - This initiative is part of China Ping An's strategy to enhance its service capabilities and fulfill its responsibility towards improving people's lives [1]. Group 2: Strategic Focus - China Ping An is committed to the "financial for the people" principle and is deepening its dual-driven strategy of "comprehensive finance + healthcare and elderly care" [3]. - The company has established a comprehensive financial business system centered around insurance, banking, and asset management, while also developing a healthcare service ecosystem represented by Ping An Health and Peking University International Hospital [3]. Group 3: Target Market and Services - There is a growing public demand for high-quality health management and wealth protection, particularly among high-net-worth clients who seek systematic and professional services in wealth inheritance, tax planning, and family governance [3]. - The "Yuxiang Guoyi" service integrates traditional Chinese medicine wisdom with modern medical technology, focusing on a health management system that combines Chinese and Western medicine [3]. - The "Family Office" service offers comprehensive support for high-net-worth families, covering wealth, health, and family governance to ensure orderly wealth inheritance and sustainable family legacy [3]. Group 4: Future Commitment - As a leader in the comprehensive finance and health service sectors, China Ping An aims to continuously create value for its clients and promote a high-quality lifestyle characterized by health, orderly wealth, and strong family values [3].

Core Insights - The opening of "Yinian City · Jing'an No. 8" by Ping An Life marks a significant step in addressing the needs of the elderly, emphasizing three key aspects: sense of belonging, sense of security, and sense of value [1][2][3] Group 1: Project Overview - "Yinian City · Jing'an No. 8" is positioned as a benchmark for high-quality elderly care, integrating a comprehensive financial and medical care strategy [1][6] - The project aims to transition from a survival-based elderly care model to one focused on enjoyment and active participation in society [2][9] Group 2: Key Features - The sense of belonging is fostered through a connection to urban memories, allowing seniors to remain within familiar environments and access cultural amenities [2][3] - A robust health security system is established, featuring a "home-hospital alliance" model with on-site medical services and quick access to top hospitals [3][6] - Value is created by respecting and enhancing the unique life experiences of seniors, offering personalized services and lifelong learning opportunities [4][10] Group 3: Strategic Implications - The project represents a critical move in Ping An's dual strategy of "comprehensive finance + medical elderly care," addressing the growing elderly population in China [6][8] - The integration of financial services with healthcare aims to provide a stable funding source for elderly care, enhancing service delivery and customer satisfaction [7][8] Group 4: Industry Impact - The opening of "Yinian City · Jing'an No. 8" serves as an innovative model for the elderly care industry, promoting a shift from care-based to participatory models of aging [9][10] - The project is expected to influence industry standards and practices, encouraging a focus on the core needs of seniors through resource integration and technological empowerment [10][11]

Core Insights - Shenzhen Beiyi Rehabilitation Hospital, a flagship rehabilitation institution under Ping An's Peking University Health Group, officially opened on November 1, 2025, marking a significant addition to the healthcare landscape in Shenzhen and the Greater Bay Area [1][3][5] Industry Overview - The rehabilitation medicine sector is experiencing rapid growth, transitioning from a "hundred billion blue ocean" to a "two hundred billion urgent demand market," with an expected annual compound growth rate of approximately 20%, potentially exceeding 200 billion yuan by 2025 [4][13] - There is a significant supply-demand gap in rehabilitation services in Shenzhen, with a calculated demand for around 6,000 rehabilitation beds, while the actual supply is less than 2,000, highlighting a substantial shortfall of over 4,000 beds [4][5] Company Strategy - The establishment of Shenzhen Beiyi Rehabilitation Hospital is a strategic move in Ping An's "comprehensive finance + medical care and elderly care" strategy, aimed at addressing the increasing demand for high-quality rehabilitation services in the Greater Bay Area [3][5] - The hospital features a total construction area of nearly 30,000 square meters, with 301 approved beds and an expected annual patient volume of 100,000, covering a wide range of rehabilitation needs from acute to chronic care [5][10] Innovative Approach - The hospital adopts a "family-style rehabilitation living hall" concept, emphasizing a warm and supportive environment for long-term patients, which includes art therapy spaces and interactive areas for family engagement [7][8] - An "AI brain" integrated into the hospital's operations allows for personalized rehabilitation plans through precise assessments and AI analysis, enhancing the effectiveness of treatment [8][9] Integration with Insurance - The hospital represents a shift in Ping An's business model from being merely a claims payer to becoming a proactive "health partner," aligning its interests with the health outcomes of its clients [10][11] - The integration of health management, top-tier medical services, and rehabilitation care creates a seamless continuum of care, enhancing patient outcomes and reducing insurance claim rates [11][13] Financial Performance - The North University Medical Group, which operates the hospital, reported a revenue of nearly 4.1 billion yuan in the first three quarters of 2025, indicating robust financial health and operational stability [14] - The collaboration between Shenzhen Beiyi Rehabilitation Hospital and Ping An's elderly care services aims to create a comprehensive care model that spans from hospital to home, enhancing the quality of life for patients [14]