Core Insights - In 2025, the total number of consumer complaints handled by various consumer associations in Qinghai Province reached 41,724, with 30,918 resolved, resulting in a total economic loss recovery of 11.768 million yuan [1] - There was an increase in the number of complaints received, resolution rates, and economic loss recovery compared to the previous period [1] Group 1: Complaint Categories - Product-related complaints accounted for over 50% of total complaints, with significant issues in food quality and safety, as well as after-sales service for home appliances [2] - Service-related complaints saw rapid growth, particularly in pre-paid consumption and disputes in lifestyle services, including fitness, education, and beauty industries [2] - Quality and safety issues emerged as core consumer concerns, highlighting problems in automotive after-sales, misleading advertising targeting elderly consumers, and discrepancies in product quality [2] Group 2: Recommendations and Actions - The provincial consumer association proposed joint efforts with administrative departments to conduct special rectification campaigns and enhance the functionality of the national consumer complaint platform [2] - There is a focus on improving consumer risk identification capabilities and legal rights awareness [2] - The consumer association aims to transform complaint data into effective consumer environment governance, fostering a safe and reliable consumption environment [3]