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春节假期长三角接收消费投诉5万余件
Xin Lang Cai Jing· 2026-02-26 17:41
(来源:新安晚报) 转自:新安晚报 本报讯 2月26日,记者从长三角消保委联盟获悉,马年春节假期,长三角地区三省一市市场监管部门加 强投诉举报热线值守,听民声、解民忧、抓维权、促消费,一共接收投诉54991件、举报11724件,解答 咨询90020件。 马年春节假期,上海市市场监管部门接收投诉16863件、举报4978件,解答咨询69462件;江苏省市场监 管部门接收投诉12566件、举报2522件,解答咨询8406件;浙江省市场监管部门接收投诉19715件、举报 3154件,解答咨询2985件;安徽省市场监管部门接收投诉5847件、举报1070件,解答咨询9167件。 三省一市市场监管部门一共接收消费投诉 【下载黑猫投诉客户端】、举报66715件。从涉及消费方式 看,线上消费诉求占比77%,线下消费诉求占比23%;从涉及行业领域看,主要集中于服装鞋帽、食 品、家居用品、销售服务、餐饮住宿服务、互联网服务等领域;从反映问题看,主要涉及经营者售后服 务、产品质量、合同履行、不正当竞争等方面问题。 新安晚报 安徽网 大皖新闻记者 徐琪琪 实习生 曹芸 ...
长三角地区受理投诉5.4万余件
Xin Lang Cai Jing· 2026-02-25 22:05
(来源:中国消费者报) 本报上海讯(记者刘浩)2月24日,记者从上海市市场监管局获悉,今年春节长假期间,长三角地区三 省一市(江苏省、浙江省、安徽省、上海市)市场监管部门加强投诉举报热线值守,投诉举报系统共接 收投诉54991件、举报11724件,解答咨询90020件,消费维权 【下载黑猫投诉客户端】畅通有序。 从涉及消费方式看,线上消费诉求占比77%,线下消费诉求占比23%;从涉及行业领域看,主要集中于 服装鞋帽、食品、家居用品、销售服务、餐饮住宿服务、互联网服务等领域;从反映问题看,主要涉及 经营者售后服务、产品质量、合同履行、不正当竞争等方面。 此外,智能消费诉求呈现增势。春节长假期间,涉及各类智能化消费品(智能家居、智能穿戴等商品) 的诉求163件,较往年有所增多,消费者主要反映智能消费品质量、宣传和售后服务等方面问题。 据介绍,春节长假期间,上海市12315电话、互联网、微信小程序等诉求渠道保持畅通,公众消费维权 诉求总体平稳有序。上海市市场监管部门着力深化消费诉求多元化解和源头治理,通过加强12315热线 平台值守、做好公众诉求解答引导、强化投诉举报实时监测、完善一窗式话务转接和在线纠纷解决 (O ...
马年春节长三角假日消费维权畅通有序 良好消费环境持续营造
Xin Lang Cai Jing· 2026-02-24 13:11
Core Viewpoint - The Shanghai Municipal Market Supervision Administration reported a total of 66,715 complaints during the 2026 Spring Festival holiday, with a significant focus on online consumption and various consumer issues [1][2]. Group 1: Complaint Statistics - A total of 66,715 complaints were received across the Yangtze River Delta region during the holiday, with online consumption complaints accounting for 77% and offline for 23% [1]. - In Shanghai alone, there were 16,863 consumer complaints, 4,978 reports, and 69,462 inquiries answered [1]. Group 2: Consumer Demand Characteristics - Overall consumer demand remained stable, with a focus on source governance and multi-channel resolution of disputes [2]. - Online consumption complaints made up 89.8% of the total, primarily related to e-commerce and live-streaming sales, with issues such as quality defects and delivery delays [2]. - Complaints related to traditional New Year's Eve dinner services remained stable at 36 cases, focusing on delivery delays and product quality [2]. - There was an increase in complaints related to green consumption, totaling 488, with a significant portion concerning shared consumption [2]. - Complaints regarding smart consumer products rose to 163, highlighting issues with product quality and after-sales service [2].
安踏与崩坏联名周边被投诉折痕明显!客服:快递暴力运输所致
Nan Fang Du Shi Bao· 2026-02-12 08:34
近段时间,多位网友投诉,他们网购安踏与《崩坏:星穹铁道》的联名产品,却出现周边折痕明显、鞋盒损坏、鞋子有瑕疵等问题,其中,较多消费者反映 收到的周边折痕明显,质疑安踏是否用心对待周边产品和用户体验。 多位消费者反映称,他们在安踏官方小程序下单购买联名产品,周边镭射票与产品一起放在快递盒,但快递盒尺寸不足,导致镭射票弯折。有消费者表示, 安踏此次销售的联名袜子一双39元,并不便宜,消费者为了购买周边才会买联名产品,质疑为何不能换一个更大的快递箱,提升用户体验。亦有消费者质 疑,安踏选择二次元联名,应该重视周边产品,不能将周边当成赠品。 多位消费者发布的图片显示,印有《崩坏:星穹铁道》角色昔涟的镭射票有明显折痕。安踏官方客服曾回应消费者称,可能是出库急促所致,可为消费者申 请红包补偿。南都湾财社记者在社交平台联系采访多位消费者,截至发稿前未得到回应。 安踏×《崩坏:星穹铁道》|「昔涟」联名袜 2月12日,安踏官方客服向南都湾财社记者表示,上述情况是由于快递暴力运输所致,针对消费者质疑快递盒尺寸不合适等问题,客服表示将记录下来不断 改善。同日,记者发送采访邮件联系安踏官方,截至发稿前未得到回应。 安踏官方账号显示, ...
广州发布2025年经济“成绩单” GDP超3.2万亿元
Economic Overview - In 2025, Guangzhou's GDP reached 3203.946 billion yuan, with a year-on-year growth of 4.0% at constant prices [1] - The primary industry added value was 31.702 billion yuan, growing by 3.3%; the secondary industry added value was 771.027 billion yuan, growing by 1.6%; and the tertiary industry added value was 2401.217 billion yuan, growing by 4.8% [1] Consumer and Traffic Flow - In 2025, the total retail sales of consumer goods in Guangzhou reached 1103.238 billion yuan, with a year-on-year increase of 5.5% [2] - Daily average retail sales for key sectors included 375 million yuan for automobiles, 132 million yuan for communication equipment, 146 million yuan for clothing and footwear, and 106 million yuan for cosmetics, all achieving over 6% growth [2] - The city attracted 264 million tourists throughout the year, averaging 720,000 visitors daily, driven by major events and performances [2] - Passenger traffic reached 338 million, with a daily average of 930,000, marking a 1.8% increase [2] - Baiyun Airport's passenger throughput exceeded 80 million for the first time, totaling 83.588 million, a 9.5% increase [2] Financial and Investment Flow - By the end of December 2025, the balance of deposits and loans in financial institutions reached 18.3 trillion yuan, growing by 6.4% [3] - Fixed asset investment for the year totaled 806.162 billion yuan, with 2,916 new projects initiated [3] Industry Dynamics - The tertiary sector accounted for over 70% of Guangzhou's GDP, with the value added by the productive service industry making up 59% of the tertiary sector [4] - Industrial technology transformation investment grew by 3.0% in 2025, following two consecutive years of over 20% growth [4] - The "3+5" strategic emerging industries achieved a value added of 1,039.4 billion yuan, a 4.2% increase, representing 32.4% of the city's GDP [4] - The production of new energy vehicles accounted for 27.5% of the total, with significant growth in integrated circuits and biomedicine sectors [4] - A record 127 new national-level specialized and innovative "little giant" enterprises were recognized in 2025, contributing nearly 60% to the growth of the city's industrial output [4]
湖南去年为消费者挽回经济损失3300余万元
Xin Lang Cai Jing· 2026-01-27 08:30
Group 1 - In 2025, the Hunan Consumer Protection Committee received a total of 40,511 consumer complaints, recovering direct economic losses of 33.53 million yuan, which helped maintain market order and boost consumer confidence [1] - Quality-related complaints accounted for nearly 30% of total complaints, with 11,874 cases reported, representing 29.31% of the total, an increase of 0.55% from the previous year [3] - Complaints regarding false advertising and pricing issues also saw increases, with false advertising complaints rising by 1.34% and pricing complaints by 0.45%, indicating strong consumer concerns about transparency and fairness [4] Group 2 - Food-related complaints were the most prevalent, with 9,233 cases, making up 35.5% of total product complaints, highlighting ongoing issues with food quality, safety, and labeling [6] - Complaints about daily necessities and clothing also ranked high, with 3,642 complaints about daily goods (14.00%) and 3,040 about clothing and footwear (11.69%), primarily concerning product quality and return difficulties [6] - Public utility service complaints increased significantly, with 1,031 cases reported, a 69.02% rise from the previous year, indicating a growing need for regulation in service quality and pricing in public utilities [8]
青海消协去年为消费者挽回经济损失1176.8万元
Xin Lang Cai Jing· 2026-01-18 18:29
Core Insights - In 2025, the total number of consumer complaints handled by various consumer associations in Qinghai Province reached 41,724, with 30,918 resolved, resulting in a total economic loss recovery of 11.768 million yuan [1] - There was an increase in the number of complaints received, resolution rates, and economic loss recovery compared to the previous period [1] Group 1: Complaint Categories - Product-related complaints accounted for over 50% of total complaints, with significant issues in food quality and safety, as well as after-sales service for home appliances [2] - Service-related complaints saw rapid growth, particularly in pre-paid consumption and disputes in lifestyle services, including fitness, education, and beauty industries [2] - Quality and safety issues emerged as core consumer concerns, highlighting problems in automotive after-sales, misleading advertising targeting elderly consumers, and discrepancies in product quality [2] Group 2: Recommendations and Actions - The provincial consumer association proposed joint efforts with administrative departments to conduct special rectification campaigns and enhance the functionality of the national consumer complaint platform [2] - There is a focus on improving consumer risk identification capabilities and legal rights awareness [2] - The consumer association aims to transform complaint data into effective consumer environment governance, fostering a safe and reliable consumption environment [3]
解码东莞向新力:以“智创优品、和美宜居”激活增长“第二曲线”
Economic Growth and Development Goals - Dongguan's economy aims for an average annual growth rate of around 5% during the 14th Five-Year Plan, targeting a GDP exceeding 1.7 trillion yuan by 2030 [1][2] - The city has achieved significant milestones, including crossing the 1 trillion yuan GDP threshold in key districts and having all 28 towns ranked among the top 300 in the country [1] Strategic Development Initiatives - The city has proposed the "Smart Creation of Quality Products and Beautiful Livable City" strategy to drive high-quality economic and social development over the next five years [2][3] - This strategy focuses on innovation and product upgrades to enhance industrial transformation and attract talent [2][3] Artificial Intelligence and Technological Advancements - Dongguan is positioned as an ideal city for the application of artificial intelligence, with a robust manufacturing base and numerous high-tech enterprises [3][4] - The government plans to implement the "Artificial Intelligence+" initiative, aiming to leverage AI for high-quality manufacturing development, with a target to exceed 300 billion yuan in related industries by 2025 [3][4] Integration into Domestic Market - Dongguan's enterprises have shown resilience in foreign trade, with import and export totals expected to reach historical highs by 2025 [5][6] - The city aims to strengthen its integration into the domestic market, leveraging its established supply chain advantages to enhance internal demand [6][7] Population and Talent Development - The city has seen a 25% increase in registered population over the past five years, with a significant rise in the number of young and middle-income individuals [7] - This demographic shift presents opportunities for new product and service demands, aligning with the city's strategic goals for innovation and market expansion [7]
莘县潮满服饰鞋业有限公司成立 注册资本10万人民币
Sou Hu Cai Jing· 2025-12-13 03:40
Core Viewpoint - Recently, a new company named Xincheng Chaoman Clothing and Footwear Co., Ltd. was established, indicating growth in the clothing and footwear industry in the region [1] Company Summary - The legal representative of the company is Yang Chaoman [1] - The registered capital of the company is 100,000 RMB [1] - The business scope includes retail and wholesale of shoes and clothing, brand management, internet sales (excluding items requiring permits), bag sales, enterprise management consulting, marketing planning, and corporate image planning [1]
10月以旧换新相关商品销售保持较快增长
Qi Huo Ri Bao· 2025-11-19 16:07
Core Viewpoint - The domestic consumption market in China has shown steady growth in October, driven by the National Day and Mid-Autumn Festival holidays, with continuous release of consumption potential [1] Summary by Categories Overall Consumption Performance - In October, the total retail sales of consumer goods reached 4.63 trillion yuan, representing a year-on-year growth of 2.9% [1] - From January to October, the total retail sales of consumer goods amounted to 41.2 trillion yuan, with a growth rate of 4.3%, which is 0.8 percentage points higher than the same period last year [1] Retail Sales Breakdown - In October, the retail sales of goods increased by 2.8%, with significant growth in sales of products related to trade-in programs [1] - Retail sales for communication equipment, cultural and office supplies, and furniture increased by 23.2%, 13.5%, and 9.6% respectively [1] Basic and Upgraded Goods Consumption - Basic living goods saw rapid growth, with retail sales of grain and oil foods increasing by 9.1% and clothing and footwear by 6.3% [1] - Demand for upgraded goods remained strong, with retail sales of gold and silver jewelry, sports and entertainment products, and cosmetics increasing by 37.6%, 10.1%, and 9.6% respectively [1]