Core Viewpoint - The response to the issue of lost food deliveries at Guangxi University of Finance and Economics highlights the importance of understanding student needs and providing supportive solutions, with a focus on enhancing service quality and safety in food delivery [1][3] Group 1: University Response - The president of Guangxi University of Finance and Economics, Fan Zuojun, expressed condemnation of the lost delivery issue but stated that the school would not pursue accountability, instead offering financial support to affected students [1] - The president emphasized the importance of maintaining kindness in society despite challenges, framing the situation as a lesson in values for students [1] Group 2: Delivery Service Improvements - Taobao Flash Delivery responded promptly by setting up dedicated food delivery shelves at the university and assigning part-time staff to oversee the area [3] - The platform aims to upgrade its delivery service by ensuring that nearly all orders can be delivered directly to students on campus by the end of October, thereby reducing the risk of lost deliveries and enhancing food safety [3] Group 3: Student Reactions - Students have positively reacted to the university's approach, appreciating the administration's willingness to listen and provide solutions rather than imposing strict regulations [1] - Some students noted that while financial compensation is helpful, a more permanent solution requires improvements in the delivery service itself [1]

Core Points - The president of Guangxi University of Finance and Economics, Fan Zuojun, announced on his personal Douyin account that the school plans to subsidize students who lose their food deliveries, emphasizing the importance of not letting "seeds of hatred" take root in students' hearts [1] - The school's approach to addressing the issue of lost food deliveries reflects a deep sense of humanistic care, utilizing special funds from the education development foundation and installing "food delivery insurance cabinets" to mitigate the problem [1] - The positive response from netizens indicates that the president's actions not only reduce students' losses but also effectively alleviate potential negative emotions, showcasing the impact of "loving education" [1] Group 1 - The importance of addressing students' daily needs is highlighted through specific actions taken by educational institutions, such as setting up "special windows" for students with allergies and providing "emotion tree hole" mailboxes for emotional support [2] - The president's engagement on social media has transformed the comment section into a "president's mailbox," allowing for direct communication regarding various student concerns, thus enhancing the connection between the school and its students [2] - The emphasis on small details in education reflects the core mission of nurturing students, with a call for more innovative measures to better serve students' needs [2]