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厦航全流程无缝保障助残运健儿赴澳逐梦
Zhong Guo Min Hang Wang· 2025-12-07 06:46
在厦门机场海关、高崎边检站、机场地勤及安检等单位的协同配合下,代表团还享受到托运行李专属海关查验、无障碍安检通道等便利,工作人员全程陪同 引导至候机区域,整个保障流程紧凑有序、衔接顺畅。12时23分,MF8681航班准点起飞,21名代表团成员带着祝福与期望踏上逐梦征程。 《中国民航报》、中国民航网 记者贾璞瑜 通讯员王修田 报道:12月6日,承载着21名残特奥羽毛球运动员逐梦心愿的MF8681航班从厦门高崎机场起飞,厦 航以全流程无缝保障,圆满完成该代表团由海口经厦门转机前往澳门的出行任务,贴心服务获团队一致点赞。 a JODD on the may . (厦航供图) "厦航工作人员的细节做得太到位了,全程贴心陪伴让整个团队倍感温暖,辛苦大家了!"领队梁女士由衷感慨。此次出征2025全国残特奥会的海南省残联代 表团涵盖肢体、听力、智力三类运动员,对服务细致度与衔接效率提出了更高要求。厦航高度重视此次保障,提前成立专项工作组,为确保万无一失,在航 班执行前多次与海南省残联开展需求对接,提前落实摆渡车车辆安排,主动与机场地勤沟通协调,开辟T3航站楼~T4航站楼专属"点对点"通行通道,形成 科学细致、流程闭环的专项 ...
南航:重阳节守护银发旅客无忧出行
Zhong Guo Jin Rong Xin Xi Wang· 2025-10-31 03:17
Core Insights - China Southern Airlines (CSA) has launched a dedicated "Elderly and Children Care" service on the Harbin-Sanya route to cater to the increasing number of elderly and child travelers [2][3] - The service includes specialized check-in counters, priority boarding, and personalized in-flight assistance to enhance the travel experience for these groups [2] - The airline organized themed flights on October 29, featuring interactive activities and crafts related to the Double Ninth Festival, fostering a caring atmosphere for passengers [2] Service Features - CSA has established exclusive check-in counters at the airport and offers priority boarding for elderly and child passengers [2] - In-flight services include personalized greetings, dietary recommendations for elderly travelers, and weather updates before landing [2] - The airline has implemented a digital service platform to identify and assist "Elderly and Children Care" passengers effectively [2] Training and Future Plans - CSA is continuously optimizing its special passenger service system, focusing on reducing wait times and enhancing convenience [3] - The airline provides specialized training in elderly health care and service communication skills for its staff [3] - The "Elderly and Children Care" service will continue to support senior citizens and families traveling together, aiming to improve their flying experience [3]
重阳敬老暖人心 首都机场安保公司帮扶老年旅客顺畅出行
Zhong Guo Min Hang Wang· 2025-10-24 05:11
Core Points - The article highlights the initiatives taken by the Capital Airport Security Company to enhance services for elderly travelers during the upcoming Chongyang Festival, emphasizing the importance of respecting and caring for the elderly [1] Group 1: Service Initiatives - The company has launched several service measures at Daxing Airport, including the establishment of "Vibrant Orange" youth volunteer service posts and the opening of a "Love Channel" to assist elderly travelers [1][2] - Volunteers provide one-on-one assistance to elderly travelers during security checks, addressing common issues such as mobility difficulties and unfamiliarity with the security process [2][3] - A "Convenience Service Treasure Box" has been added at the security service desk, offering items like reading glasses and first aid supplies to cater to the needs of elderly travelers [3] Group 2: Future Commitment - The company plans to continue optimizing services for special travelers and integrate the values of respecting and caring for the elderly into its daily operations, aiming to create a warm and compassionate security brand at the national gateway [5]