电商退货率
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退款率300%,商家崩溃了
Sou Hu Cai Jing· 2025-10-18 17:37
Core Viewpoint - The article discusses the rising issue of high return rates in the women's clothing industry, particularly during holiday periods, and how merchants are responding with measures like oversized tags to deter returns [2][5][13]. Group 1: Return Rates and Merchant Responses - During the recent May Day holiday, merchants reported a staggering return rate exceeding 100%, with some days reaching as high as 300% [5][13]. - Merchants are increasingly focused on reducing return rates rather than maximizing sales during holidays, indicating a shift in strategy [8][14]. - The introduction of oversized tags aims to create discomfort for consumers, thereby reducing the likelihood of wearing the clothing and subsequently returning it [12][19]. Group 2: Consumer Behavior and Industry Challenges - High return rates in the women's clothing sector are attributed to various factors, including consumer expectations and product quality issues [20][21]. - Many consumers express dissatisfaction with the fit and quality of clothing, leading to a high volume of returns [21][27]. - The trend of consumers wearing items before returning them has become a significant concern for merchants, with some instances leading to severe financial losses [18][25]. Group 3: Cost Implications and Industry Dynamics - The use of oversized tags increases production and operational costs for merchants, which can exacerbate financial pressures in an already challenging market [8][22]. - The women's clothing industry is facing intense competition and price wars, leading to store closures and a challenging retail environment [21][25]. - Merchants are also burdened with additional costs related to returns, including storage, logistics, and labor, which further strain their financial resources [16][26]. Group 4: Regulatory and Platform Changes - Recent changes in e-commerce platform policies aim to address high return rates by modifying return processes and enhancing merchant protections [28][30]. - New regulations emphasize that returned items must be in good condition, which could help mitigate the issue of consumers returning worn items [30].
门店减少、净利润下滑,“热搜体质”的七匹狼上半年业绩“凉”了
Guan Cha Zhe Wang· 2025-08-26 12:17
Core Insights - The company, Seven Wolves, reported a revenue of 1.375 billion yuan for the first half of the year, reflecting a slight decline of 5.93% year-on-year. The net profit attributable to shareholders decreased by 13.93% to 160 million yuan, while the net profit after deducting non-recurring gains and losses plummeted by 61.35% to only 29.1 million yuan [1][2][3] Financial Performance - The company's cash flow from operating activities showed a net outflow of 22.6 million yuan, a drastic decline of 245.21% year-on-year [1] - Seven Wolves plans to recognize an asset impairment provision of 59.66 million yuan for the first half of the year, primarily due to inventory impairment exceeding 60.64 million yuan [3][5] - The company's inventory amounted to approximately 1.189 billion yuan, with inventory turnover days increasing from 197 days in mid-2022 to 220 days in the first half of this year, indicating a longer capital retention period [5] Market and Sales Channels - The number of Seven Wolves' stores has decreased, with 32 direct (including joint venture) stores closed in the first half of the year, and a total of 74 franchise stores shut down, leaving 875 franchise stores [6] - Online sales revenue for the first half was 489 million yuan, accounting for over 30% of total revenue, but this represents a decline of 5.42% from the previous year [7] - The return rate for e-commerce sales has significantly increased, with rates around 50% across major platforms, including 58.9% on Douyin and 50.43% on Tmall [7][8] Industry Challenges - The apparel industry is facing challenges with high inventory levels and long turnover periods, which are common issues for many clothing companies [3][4] - High return rates are causing additional costs, including logistics expenses, and may be attributed to changing consumer behavior and product quality concerns [8]