杨龙进一步表示，自埃安UT Super发布至今，广汽集团、宁德时代、京东三方平台提供的埃安UT Super产品配置表，均可以看到没有 天窗配置。 为了尊重用户选择，上述三方承诺自11月9日至23日支付定金5000元的用户，在确认定制完成前（确认定制包含用户需要逐一明确颜 色、是否租电、发票提示、门店选择等）均可选择退款。 对于在11月24日（含）后选择立即定制的用户，在确认定制后48小时内均可选择退款。 【导读】广汽埃安致歉承认宣传失误，明确埃安UT super没有配置天窗 "是内容审核的失误，已快速修正并全面自查，对此深表歉意。"在12月1日召开的一场恳谈会上，广汽集团（601238）埃安BU副总 裁、埃安品牌首席用户官杨龙表示，埃安UT super没有配置天窗。 埃安UT super由广汽集团、宁德时代（300750）、京东联合推出，号称是"国民好车"，但自11月9日正式发布以来出现多个问题，包含 天窗配置误导、租电方案藏隐性条款、发票开具有地区限制未提前明示等。 广汽埃安明确系内容审核失误 近日，不少用户反馈网上出现埃安UT Super的天窗宣传图，并且在经客服确认存在该配置后才下单，但提车时发现实车没 ...

【导读】广汽埃安致歉承认宣传失误，明确埃安UT super没有配置天窗 "是内容审核的失误，已快速修正并全面自查，对此深表歉意。"在12月1日召开的一场恳谈会上，广汽集团 埃安BU副总裁、埃安品牌首席用户官杨龙表示，埃安UT super没有配置天窗。 对于在11月24日（含）后选择立即定制的用户，在确认定制后48小时内均可选择退款。 12月将推出里程增量包服务 埃安UT super引发市场关注，主要由于其提供电池租用和整车购买两种方式，其中采用电池租用方式的购 买价为4.99万元，并且在12月8日24点前下单，电池月租金由499元/月降至终身399元/月。 | 埃安UT super 电池租用价 49,900元 | | | | --- | --- | --- | | 补 2000元 | 购车补贴 | ¥45.400 | | 领 2500元 | 京银行卡 | 双11限时租电购买价 | | | 购车享受权益 | | | | 首年至高省万元 | | | 电池月租金优惠 | 限12月8日24点前下定用户 | 399元/月(原499元/月) | | 换电服务费减免 | 限12月8日24点前下定用户中的京东PLUS 减免1 ...

Core Viewpoint - GAC Aion has acknowledged a content review error regarding the Aion UT Super model, specifically clarifying that it does not come with a sunroof, which was mistakenly advertised [2][4]. Group 1: Product Miscommunication - The Aion UT Super, launched on November 9, has faced multiple issues, including misleading sunroof configuration, hidden clauses in rental agreements, and regional restrictions on invoice issuance [2]. - Users reported seeing promotional images of the sunroof online and confirmed its existence with customer service before placing orders, only to find out upon delivery that the vehicle lacked this feature [5]. - GAC Aion's Vice President Yang Long stated that the sunroof image was a result of a content review error and that the company has taken steps to rectify the situation and conduct a thorough self-examination [5]. Group 2: Refund and Customization Policies - To respect user choices, GAC Aion, along with its partners, has committed to allowing users who paid a deposit between November 9 and 23 to opt for a refund before confirming their customizations [5]. - For users who choose to customize after November 24, they can request a refund within 48 hours of confirming their order [6]. Group 3: Pricing and Rental Options - The Aion UT Super offers two purchasing options: battery rental and full vehicle purchase, with the battery rental price set at 49,900 yuan. Users who order before December 8 can benefit from a reduced monthly rental fee of 399 yuan [8]. - However, there are limitations on the rental plan, including a maximum monthly mileage of 3,000 kilometers, with charges of 0.2 yuan per kilometer for excess mileage. This policy aims to ensure that users only pay for the mileage they genuinely need [9]. Group 4: Invoice Issuance and Customer Service - Initially, invoices for the Aion UT Super could only be issued in Shanghai and Guangzhou, a decision made to help users access government subsidies without affecting vehicle registration nationwide [11]. - In response to user requests for invoices from other regions, GAC Aion and its partners are working to expand the list of cities where invoices can be issued [13]. - The companies are also enhancing customer service experiences through multiple training sessions to address various user concerns [13].