老年人线上消费
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超市大量倒闭,真的是电商冲击的?原因是老年人不来了
Sou Hu Cai Jing· 2026-01-24 13:25
Core Insights - The closure of supermarkets across China is not solely due to the rise of e-commerce but also significantly influenced by the shift in shopping habits among the elderly population [1][10] - In 2024, it is projected that over 1,500 supermarkets will close, with 720 closures occurring in the first half of the year alone [1][6] - The trend indicates a broader transformation in consumer behavior, particularly among older adults who are increasingly embracing online shopping [4][10] Group 1: Supermarket Closures - By 2024, 782 supermarkets have already closed, with expectations of more closures in 2025 [1] - Major chains like Yonghui Supermarket are also affected, planning to close 381 stores by 2025 due to declining customer traffic [7] - The closures reflect a significant industry trend rather than isolated incidents [1][6] Group 2: E-commerce Impact - Online retail growth is at 3.75%, but this alone does not account for the high number of supermarket closures [2] - The elderly demographic, once a primary customer base for supermarkets, is increasingly shopping online, with 51.2% of seniors indicating they shop frequently online [4][10] - The rapid growth in online shopping among seniors is evidenced by a 238% increase in transaction volume from 2019 to 2024 [4] Group 3: Changing Consumer Behavior - Seniors are motivated to shop online for convenience, avoiding the physical effort of visiting supermarkets [5][10] - Familiarity with platforms like WeChat has facilitated this transition, with 24.8% of seniors using WeChat for purchases [5] - The shift in shopping behavior is not just about convenience but also reflects a change in social interaction, as online shopping provides a sense of community [5][10] Group 4: Supermarket Adaptation - Supermarkets that remain open are attempting to adapt by creating more senior-friendly environments and offering specialized sections [7] - However, these adaptations may be too late, as many seniors have already shifted to online shopping [7][10] - The overall retail landscape is changing, with smaller formats like community stores and specialty shops gaining traction [8][10] Group 5: Future Outlook - The retail industry must recognize the importance of understanding and adapting to the new shopping habits of seniors [10] - Successful retailers will be those that can differentiate themselves and embrace online integration, rather than relying solely on traditional models [10] - The evolving consumer landscape indicates that while some seniors still shop in traditional stores, many are now exploring various channels, including online and community group purchases [9][10]