优化服务 升级出行体验 面对节日期间出现的客流高峰，集团提前研判、周密部署，全面加强运力协调与资源保障，确保广大旅 客安全、高效、便捷出行。安全筑防，守护旅客"平安行"。各机场强化值班值守，全面排查整治设施设 备及运行环节的风险隐患，确保在安全的前提下运行高效顺畅。服务提质，温暖旅客"舒心路"。针对假 期客群特点，优化服务流程，细化服务举措，提前预判高峰时段，动态调整值机柜台、安检通道等开放 数量，加强现场问讯引导、旅客分流、秩序维护等工作，为特殊旅客、首乘旅客、中转旅客等及时提供 帮助，全面提升现场服务保障水平。 文化赋能 添彩旅途时光 集团将"航空出行"与"文旅体验"深度融合，精心策划系列特色主题活动，营造浓厚节日氛围。南京机场 举行"国庆启航禄口 共赴山河锦绣"主题快闪活动，通过演奏红色曲目、开展国庆主题脸部彩绘、设 置"心向祖国"打卡点等，为祖国献上最诚挚的祝福；徐州机场举办中秋节主题文化活动，工作人员身着 古韵典雅的汉服，与旅客在投壶、猜灯谜等传统游戏中互动，传递团圆温暖；常州机场以"国庆遇中 秋"为主题，用玉兔造型装饰和"柿柿如意"灯笼，打造温馨的候机空间；连云港机场为往来旅客送上精 美定制徽章， ...

Core Points - Eastern Airlines has adjusted its check-in service at Xi'an Xianyang International Airport, reducing the check-in deadline from 40 minutes to 30 minutes before flight departure, enhancing passenger convenience [1] - The adjustment reflects a comprehensive test of the operational capabilities of both the airport and the airline, involving process optimization, resource allocation, and technical support [1] - This change positions Xi'an as a leader in service standards among similar-sized hubs in the central and western regions of China [1] Summary by Category Service Improvement - The new check-in time allows for more on-site check-in flexibility for passengers, aiming to improve overall travel experience [1] - Eastern Airlines has also optimized the transfer efficiency at Xi'an Xianyang Airport, reducing the domestic-to-international transfer time from 110 minutes to 80 minutes [1] Customer Guidance - For passengers without checked luggage, online check-in is encouraged through the Eastern Airlines website or app, allowing them to proceed directly to security [2] - Passengers who are close to the flight departure time can seek assistance at the late arrival service counter for expedited check-in [2] Strategic Focus - These adjustments are part of Eastern Airlines' commitment to a passenger-centered service philosophy, aiming to enhance the quality of air travel services at Xi'an Xianyang International Airport [2]