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杭州机场优化快线航班值机截止时间
Mei Ri Shang Bao· 2025-08-01 02:26
正值暑运高峰,为精准满足旅客出行需求、提升旅客出行效率,杭州机场联合相关航空公司,推出 值机优化举措,所有快线航班(国航杭州至北京首都、杭州至成都双流,南航杭州至广州)及长龙航空 国内航班的值机截载时间由原来的40分钟缩短至35分钟。 目前,杭州机场正以此次调整为试点,持续收集运行数据,计划将成熟经验逐步推广至更多航线, 不断打造"更便捷、更舒适、更人文"的航空出行体验,让服务更精准地贴合旅客的多样化需求。 据了解,为确保35分钟的截载时间既"提速"又"稳行",杭州机场与国航、长龙、南航等航空公司深 度协作,对机位安排、行李分拣、航班配载、航班关舱等关键保障环节的时间节点进行精细梳理,通过 将"挤"出来的5分钟科学分配至各流程衔接中,使得在缩短值机时间的同时航班运行标准不降,确保安 全、服务与效率的兼顾。 节省的"5分钟",将为搭乘上述快线及长龙航空航班的旅客带来切实便利。尤其是商务旅客等对时 间敏感的群体,获得了额外的5分钟弹性时间,同时有效减少了旅客赶在最后截止时间前抵达柜台的紧 迫感,值机体验更为舒适。 ...
东航优化西安咸阳机场服务:国内航班值机截载时间缩短10分钟
Core Points - Eastern Airlines has adjusted its check-in service at Xi'an Xianyang International Airport, reducing the check-in deadline from 40 minutes to 30 minutes before flight departure, enhancing passenger convenience [1] - The adjustment reflects a comprehensive test of the operational capabilities of both the airport and the airline, involving process optimization, resource allocation, and technical support [1] - This change positions Xi'an as a leader in service standards among similar-sized hubs in the central and western regions of China [1] Summary by Category Service Improvement - The new check-in time allows for more on-site check-in flexibility for passengers, aiming to improve overall travel experience [1] - Eastern Airlines has also optimized the transfer efficiency at Xi'an Xianyang Airport, reducing the domestic-to-international transfer time from 110 minutes to 80 minutes [1] Customer Guidance - For passengers without checked luggage, online check-in is encouraged through the Eastern Airlines website or app, allowing them to proceed directly to security [2] - Passengers who are close to the flight departure time can seek assistance at the late arrival service counter for expedited check-in [2] Strategic Focus - These adjustments are part of Eastern Airlines' commitment to a passenger-centered service philosophy, aiming to enhance the quality of air travel services at Xi'an Xianyang International Airport [2]