Core Points - Douyin E-commerce announced the discovery of logistics companies abusing platform services by providing false logistics tracking and other violations, which harm consumer rights and disrupt platform operations [1] - Douyin will terminate partnerships with several logistics companies, including Zhongtong Cold Chain, Jishida, Water Fun Home, and Tiezhong Express, effective October 29 [1] - Violations include bypassing Douyin's electronic waybills, creating false tracking, and manipulating order statuses, leading to delayed or undelivered goods for consumers [1] Company Overview - Zhongtong Cold Chain operates under Zhongtong Express Group, leveraging its network and ecological advantages [2] - As of June 30, 2025, Zhongtong Express Group has approximately 6,000 direct network partners and over 30,000 collection and delivery points across the country [2] - In the first half of this year, Zhongtong Express Group's express service accounted for 92.9% of total revenue, with freight forwarding and material sales contributing 1.5% and 5.3%, respectively [4] Financial Performance - Zhongtong Express reported a revenue of 22.723 billion yuan in the first half of the year, a year-on-year increase of 9.85%, while net profit attributable to ordinary shareholders was 3.932 billion yuan, a decrease of 2.6% [4] - As of October 28, Zhongtong Express's stock price was 149.30 HKD per share, with a market capitalization of 12.01 billion HKD [4]

近期，平台在日常巡查时发现，部分物流商滥用平台系统服务，为部分商家提供"虚假物流轨迹""转单拼接轨迹"等违规服务，致使订单轨迹与真实履约不 符，侵害消费者权益，破坏平台经营秩序。 为阻断违规链条、保障履约真实性，平台将依据相关规则于10月29日对以下物流商做清退处理：中通冷链（中通子公司）、吉时达、水趣到家、铁中快 运。 经核实，上述违规的核心手法是利用第三方电子面单进行转单或拼接轨迹，违规物流商在其中扮演关键角色： 每经编辑｜金冥羽 10月27日，抖音电商安全与信任中心微信公众号发布《抖音电商清退恶意转单违规物流商，维护平台经营秩序，保障消费者权益》一文： 1、规避平台要求：少数商家绕开抖音电子面单，通过第三方使用非抖音电商电子面单发货；违规物流商配合第三方构建虚假轨迹。 2、轨迹拼接/转单：抓取正常运单轨迹并拼接到"电子面单"，让"非抖发货单号"与伪单号表面一致。 3、批量作弊上传：手动或借"订单宝"等工具批量回填伪单号，系统显示"已揽收/在途/签收"，但实际未按轨迹履约。 虚假发货、违规转单会导致消费者收货延迟甚至收不到货、维权取证困难、品质与售后难以保障等一系列问题，影响消费者体验。届时，商家将无法再 ...

Core Viewpoint - Douyin's e-commerce safety and trust center announced the removal of several logistics companies due to violations involving the provision of false logistics tracking and other deceptive services, which harm consumer rights and disrupt platform operations [1] Group 1: Companies Involved - The logistics companies being removed from the platform include Zhongtong Cold Chain (a subsidiary of Zhongtong), Jishida, Water Fun Home, and Tiezhong Express [1] Group 2: Reasons for Removal - The removal is a response to the discovery of these companies abusing platform services to provide misleading logistics information, which resulted in discrepancies between order tracking and actual fulfillment [1] Group 3: Implementation Timeline - The removal process will take effect on October 29, following the announcement made on October 27 [1]