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让租住成为生活方式:大租赁时代的服务革新
经济观察报· 2025-08-22 10:59
Core Viewpoint - The article emphasizes the strategic layout of Beike Huiju, aiming to transform the rental market from simple transactions to comprehensive services, with the vision of "making renting a lifestyle" through model innovation, service extension, and ecosystem construction [1][8]. Summary by Sections Legislative Impact - The implementation of the Housing Rental Regulations marks the first legislation for the rental industry in China, establishing a legal foundation for high-quality industry development [2]. - Three major opportunities arise from the regulations: 1. Clarification of the legal status of rental enterprises, distinguishing them from traditional intermediaries and second landlords, providing identity protection for growth [2]. 2. Transition from a scale-driven, price-cutting model to a service-oriented, value-driven approach, marking a pivotal evolution in the industry [2]. 3. Policy guidance is expected to inject millions of housing units into the market, enhancing supply-side vitality [2]. Market Changes - The rental market is undergoing structural changes, affecting tenants, landlords, and supply models [6]. - The perception of renting as exclusive to young people is changing, with an increase in middle-aged and elderly renters, and families opting for long-term rentals due to educational needs or lifestyle choices [6]. - Tenant demands are evolving from merely having a place to live to seeking quality living conditions, with 37.6% of respondents prioritizing housing configuration and maintenance services [6]. - Landlords are increasingly willing to rent out properties, with over 68.3% supporting light asset management models to save time and enhance income stability [6]. - The supply side is characterized by a predominance of decentralized housing, which faces challenges but also presents opportunities for institutional operation [6]. Service Model Transformation - Beike Huiju's model focuses on light asset management, ensuring transparent rental pricing and direct connections between owners and tenants, with the company only charging management fees [8]. - The service approach has shifted from short-term transactions to long-term support, offering over 700 free maintenance services and flexible payment options to lower rental barriers for young people [8]. - This transformation enhances tenant experience and redefines the value logic of rental business from mere transaction facilitation to lifestyle management [8]. Ecosystem Development - Beike Huiju leverages its resource advantages, including a network of 55,000 stores and 490,000 agents, to enhance operational efficiency [9]. - Safety is prioritized, with strict checks during property handovers and proactive measures to address potential hazards, thereby reducing tenant complaints and increasing landlord confidence [9]. - The company employs a scoring system for property quality, focusing on five core dimensions to assess how well properties meet user needs [9]. Future Outlook - Beike Huiju aims to create a collaborative ecosystem in the rental market, connecting over 5,000 rental institutions and enhancing service efficiency through a structured division of roles [11]. - The company envisions a future where renting becomes a lifestyle, supported by professional services, diversified supply, and market-oriented operations, ultimately contributing to a healthier rental industry [11].