Core Viewpoint - The incident highlights the importance of risk management in banking, showcasing how proactive measures can prevent potential fraud and protect customer funds [1][4]. Group 1: Incident Overview - A customer, Mr. Zhang, attempted to transfer 9.9 million yuan, initially claiming it was for a company equity transfer, but later changed the reason to purchasing property, raising suspicions [2][3]. - Multiple red flags were identified, including the customer's age, the large amount of money, the presence of a non-relative, and inconsistencies in the transaction's purpose [2][3]. Group 2: Risk Management Actions - Bank staff engaged in thorough communication with Mr. Zhang to clarify the transaction details while simultaneously coordinating with local police to assess potential fraud risks [3]. - Upon further investigation, the police advised the bank to suspend all related transactions, which the bank promptly executed, successfully preventing any financial loss [3][4]. Group 3: Commitment to Financial Safety - The successful handling of this case reflects the bank's commitment to prioritizing customer fund safety, demonstrating professional risk signal detection and effective communication [4]. - The bank emphasizes a proactive risk prevention philosophy, particularly for vulnerable groups like elderly customers, ensuring a balance between security and quality service [4].