15分钟政务服务圈
Search documents
安宁推出“集市办”服务直达群众家门口
Xin Lang Cai Jing· 2026-01-19 22:17
"集市办"的推出,是安宁市强化政务服务效能,推进基层服务标准化、规范化、便利化的又一创新实 践。此前,安宁市已通过"高效办成一件事""政务服务应用场景""兜底办""延时办"等一系列举措提升服 务水平。"集市办"的落地,将进一步延伸服务触角,助力构建"15分钟政务服务圈",让政务服务既有高 效办理的速度,更有贴近民心的温度。 "集市办"以清单化、多样化、专业化为核心理念,呈现三大服务亮点。服务内容更聚焦,围绕社会保 障、医疗卫生、税务、涉农涉企等高频事项,建立动态更新清单,精准对接企业与群众的核心需求。服 务形式更多样,创新推出三类模式:在人口密集区设立"常设集",提供定时定点服务;面向特定群体组 织"专场集",提供定制化服务;设置"联动集",提供网办掌办辅导与线上线下协同的延伸服务。服务队 伍更专业,由安宁市政务服务管理局牵头,组织各职能部门业务骨干组建专班,通过系统培训,为群众 提供精准、高效、优质的专业服务。 本报讯 记者许朴琼 通讯员李潇杰报道 日前,安宁市政务服务管理局"安心办"品牌服务全面升级至3.0 版,推出"集市办"政务服务新模式。该模式打破固定窗口服务局限,将政务服务延伸至群众家门口,推 动服 ...
长沙高标准打造政务服务“全市一个厅”
Chang Sha Wan Bao· 2025-05-08 02:42
Core Viewpoint - Changsha is enhancing its administrative service reform by focusing on "efficiently completing one task," aiming to create a national model for government services, allowing citizens and businesses to access services online, at one-stop locations, and nearby [1] Group 1: Policy and Goals - The plan aims for 60% of high-frequency administrative service items to be processed through comprehensive windows by the end of 2025, with all county-level service centers able to handle all application-based services by 2026 [2] Group 2: Implementation and Innovations - The reform allows citizens to complete tasks like second-hand vehicle business registration at local service halls instead of traveling to the city hall, reducing the hassle of cross-regional trips [3] - The administrative service bureau is collaborating with various departments to identify bottlenecks in service processes and has established five methods for service delivery, including direct processing and online services [3] - In April, the city focused on expanding the "one-window acceptance" model, optimizing service processes, and integrating various administrative services into comprehensive windows [3] Group 3: Digital Empowerment - Changsha's integrated administrative service capability has improved significantly, now ranking among the top tier nationally, supported by a digital platform that facilitates online processing of high-frequency service items [5] - The city is committed to enhancing the "one network for all" system, transitioning more high-frequency services from offline to online, allowing for complete online application, material submission, feedback, and evaluation [6] Group 4: Local Service Expansion - The city plans to extend administrative services to grassroots levels, empowering local governments to handle frequently requested services, and establishing service points in various community locations [7] - The initiative includes integrating services like utility account transfers and insurance inquiries into local businesses and postal services, enhancing convenience for citizens [7]