Core Viewpoint - Changsha is enhancing its administrative service reform by focusing on "efficiently completing one task," aiming to create a national model for government services, allowing citizens and businesses to access services online, at one-stop locations, and nearby [1] Group 1: Policy and Goals - The plan aims for 60% of high-frequency administrative service items to be processed through comprehensive windows by the end of 2025, with all county-level service centers able to handle all application-based services by 2026 [2] Group 2: Implementation and Innovations - The reform allows citizens to complete tasks like second-hand vehicle business registration at local service halls instead of traveling to the city hall, reducing the hassle of cross-regional trips [3] - The administrative service bureau is collaborating with various departments to identify bottlenecks in service processes and has established five methods for service delivery, including direct processing and online services [3] - In April, the city focused on expanding the "one-window acceptance" model, optimizing service processes, and integrating various administrative services into comprehensive windows [3] Group 3: Digital Empowerment - Changsha's integrated administrative service capability has improved significantly, now ranking among the top tier nationally, supported by a digital platform that facilitates online processing of high-frequency service items [5] - The city is committed to enhancing the "one network for all" system, transitioning more high-frequency services from offline to online, allowing for complete online application, material submission, feedback, and evaluation [6] Group 4: Local Service Expansion - The city plans to extend administrative services to grassroots levels, empowering local governments to handle frequently requested services, and establishing service points in various community locations [7] - The initiative includes integrating services like utility account transfers and insurance inquiries into local businesses and postal services, enhancing convenience for citizens [7]