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广州出台政务服务场所能级提升12条措施
Guang Zhou Ri Bao· 2025-08-20 07:41
《方案》将数智赋能作为核心驱动力,围绕场所建设、业务办理、运营管理等方面,全面推进政务服务 场所智能化升级,打造"人工智能+政务服务"新模式。 《方案》提出要充分利用虚拟数字人、政务大模型等人工智能技术,聚焦企业、群众高频办事需求,深 化办事全链条服务与"云窗口"、电子证照、电子材料等融合应用,为企业、群众提供智能引导、智能帮 办等服务,最大程度便利企业、群众办事。 此外,针对涉企服务,《方案》提出要"做加法",以"增值服务"为突破口,聚焦企业全生命周期、项目 全流程、产业全链条服务需求,为企业提供政策、法律、金融、人才、科创、国际贸易、数据等精准 化、个性化衍生服务,推动政务服务从"被动受理"向"主动服务"转变。 下一步,广州市政务服务和数据管理局将持续丰富服务供给,拓展更多便民服务场景,推动政务服务 从"能办"向"好办、易办、智办、舒心办"跨越。 近日,广州市政务服务和数据管理局印发《广州市政务服务场所能级提升工作方案》(下称《方 案》),围绕政务服务场所一体化管理、规范化建设、智能化升级、增值化供给4个方面,出台12条措 施,全力打造集高效办事、智慧服务、人文关怀于一体的现代化"城市服务综合体"。 《方 ...
泰州姜堰:“数据+民意”营造城市治理新生态
Zhong Guo Fa Zhan Wang· 2025-08-12 14:42
Group 1 - The core viewpoint emphasizes the innovative approach taken by Jiangyan District's Housing and Urban-Rural Development Bureau in Taizhou, Jiangsu, to enhance service quality and efficiency through digital empowerment and streamlined processes [1][2] - The construction sector has seen significant improvements with the implementation of a "parallel approval + joint acceptance" mechanism, reducing approval times by over 50% and allowing projects to start immediately after land acquisition [1] - In the realm of public services, a "unified application" model for utilities has been introduced, allowing businesses to complete connection approvals with a single application, resulting in a 90% reduction in required documentation [1] Group 2 - The focus on "smart" governance has led to the establishment of a new ecosystem for government services, utilizing online platforms for core certifications and achieving over 90% in zero paper documentation for enterprise applications [1] - A standardized yet personalized service system has been created to provide comprehensive guidance for key projects from initiation to production, addressing issues related to incomplete documentation through flexible acceptance and commitment notifications [1] - The governance modernization path is being explored through enhanced data governance capabilities, transitioning from experience-driven to data-driven decision-making in urban renewal projects [2]
旅游办事两不误!“政务夜市”点亮西湖夜
Hang Zhou Ri Bao· 2025-07-14 03:30
Group 1 - The core concept of the news is the launch of Hangzhou's first "Night Market for Government Services," aimed at providing convenient and accessible services to citizens and tourists in the West Lake scenic area [1] - The initiative includes a "Quick Service Area" focusing on high-frequency matters such as social security, medical insurance, and housing funds, allowing citizens to complete tasks using mobile apps with on-site assistance [1] - During the opening event, the Quick Service Area facilitated 28 business transactions and received over 1,500 consultations and experiences within just two hours, showcasing the effectiveness of the new service model [1] Group 2 - The government service center plans to continuously optimize service content based on feedback from citizens and tourists, indicating a commitment to improving the "Night Market" and "Non-Working Hour Appointment System" [2] - The initiative is seen as a way to transform public spaces into a bridge connecting citizen needs with efficient services, enhancing the overall urban experience [2]
菏泽市应急管理局三向发力全面提升政务服务水平
Qi Lu Wan Bao Wang· 2025-07-03 09:38
Group 1 - The core viewpoint emphasizes the continuous optimization of administrative approval services by the Heze Emergency Management Bureau through innovative models, data empowerment, and institutional guarantees to create an efficient, transparent, and user-friendly government service environment [1] Group 2 - The integration of online and offline government services has been promoted, establishing a dual-track service model that allows businesses and citizens to choose between face-to-face submissions at service halls or completing processes online, significantly reducing approval time from 45 days to under 10 days [1] - A total of 14 enterprises have benefited from full online service this year, effectively lowering the operational costs for businesses by enabling data to "run more" while requiring less effort from the public [1] Group 3 - Strengthening the collection of credit information is aimed at facilitating collaborative regulation, with a focus on timely and accurate aggregation of important enterprise-related information, which has resulted in the public disclosure of 19 licensing credit information this year [2] - The shared credit data supports government services and provides references for other departments in their approval and regulatory processes, enhancing cross-departmental collaboration and joint penalties [2] Group 4 - The establishment of institutional guarantees aims to improve service quality and efficiency, implementing five key systems to standardize service processes and clarify service standards [2] - Regular business training is conducted to enhance staff service awareness and responsibility, alongside ongoing public feedback collection to continuously refine service details [2]
重庆学用结合解难题惠民生
Jing Ji Ri Bao· 2025-07-03 08:16
Group 1 - The article emphasizes the implementation of the Central Eight Regulations in Chongqing, focusing on deepening learning and practical application to enhance public service and address community issues [1] - Chongqing's municipal government has organized various educational initiatives, including study classes and workshops, to reinforce the understanding of the importance of party conduct and the Central Eight Regulations [1] - The Dadu River Bridge project in Pengshui County has resumed construction after addressing public concerns about travel difficulties caused by its halt, showcasing the government's responsiveness to community needs [1] Group 2 - The Yuzhong District in Chongqing has launched a "Government Services into Buildings" initiative, creating a service platform to provide comprehensive support to businesses, ensuring coverage of over 360 commercial buildings [2] - Wanzhou District has established a closed-loop mechanism focusing on optimizing public services, achieving a 67.36% online processing rate for 848 service items, significantly reducing processing times by nearly 80% [2] - The district has introduced performance-based rankings to motivate civil servants, fostering a competitive environment to enhance service delivery [2]
这个政务服务大厅有点好“逛”
Mei Ri Shang Bao· 2025-07-03 03:00
Core Points - The West Lake District Government Service Center has undergone significant renovations to enhance its environment, making it a new leisure spot for residents [1][2] - The center aims to integrate reading into its service areas, featuring a selection of books and magazines across various genres, including humanities, life encyclopedias, and children's literature [1] - Future plans include the introduction of an online reading feature through the "West Lake Reading Alliance Digital Map" to provide a more convenient reading experience for the public [1] Summary by Sections - **Renovation and Environment**: The center has transformed its space with air conditioning, sofas, a coffee bar, and a small shop, creating a comfortable atmosphere for visitors [1][2] - **Reading Integration**: The design incorporates reading areas within the service waiting zones, offering a curated selection of literature to enhance the waiting experience [1] - **Cultural and Technological Enhancements**: The center has added Chinese-style greenery, a coffee bar with refreshments, and charging stations for electronic devices, along with free Wi-Fi to improve the overall service experience [2] - **Future Innovations**: Plans for further innovations in government services are underway, focusing on blending cultural elements with administrative functions to enhance public satisfaction [2]
双圈带动全域共进,打造北方地区经济重要增长极
Da Zhong Ri Bao· 2025-06-02 01:15
Group 1: Regional Development Strategy - Shandong is positioned as a crucial link connecting northern and southern China, aiming to become an important economic growth pole in the northern region [1] - The province is integrating into national development strategies, focusing on ecological protection and high-quality development in the Yellow River basin [1][9] - The emergence of the Jinan and Qingdao metropolitan areas is enhancing regional economic development and connectivity [2][4] Group 2: Transportation and Infrastructure - The Jinan metropolitan area is developing a comprehensive highway network and a "米字型" high-speed rail system, facilitating daily connections to 366 cities [3] - The Qingdao metropolitan area is constructing a robust highway network and has achieved near rail-bus integration between Qingdao and Weifang [3] - The "济青快线" significantly reduces travel time between Jinan and Qingdao, enhancing inter-city collaboration [4] Group 3: Industrial Collaboration - The Jinan and Qingdao metropolitan areas are forming advanced manufacturing clusters, with specific focus on shipbuilding and industrial machinery [3] - Collaborative efforts in technology innovation and digital economy are being fostered between the two metropolitan areas [4] - Shandong's county-level economies are being strengthened through specialized industries, with significant contributions from the rubber tire industry in GuoRao [6][7] Group 4: Economic Integration with Other Regions - Shandong is enhancing its connections with the Yangtze River Delta, facilitating industrial cooperation and project signings [8] - The province is also focusing on ecological protection and high-quality development in the Yellow River basin, promoting inter-regional collaboration [9] - Shandong's strategic location is pivotal for national economic development, serving as a bridge for both domestic and international trade [1][8]
黑龙江省伊春市乌翠区以作风建设新突破推动营商环境再升级
Cai Jing Wang· 2025-05-16 06:29
今年以来,黑龙江省伊春市乌翠区坚持以"营商环境最优、发展环境最好"为目标,以"十盯、十提、十转、十看"为抓 手,以能力提升凝聚发展合力,围绕优化政务服务、审批"瘦身"、助企惠企,不断提升政务服务水平,为经济社会发 展注入强劲动能。 乌翠区深化"放管服"改革,持续推进政务服务流程再造,将多个部门、多个环节的事项进行整合优化,持续提升政务 服务事项标准化程度,确保政务服务事项在全省范围内无差别受理、同标准办理,全区政务服务事项网办率100%。大 力推动"线上+线下"融合发展,完善线上政务服务平台功能,实现更多事项"一网通办""掌上可办",让数据多跑路、 群众少跑腿,以服务的"加速度"提升企业和群众的办事体验。持续搭建政府与企业和群众沟通的桥梁,开展"政务服务 体验员"活动,不断提升政务服务效能,确保营商环境便民度和满意度持续提升。 他们将政务诚信建设摆在重要位置,不断优化政务服务,全力打造诚信政府。全区"双公示"上报率、及时率、合规率 均为100%。在政务服务创新升级的浪潮中,积极推出"延时+预约"服务,打破传统服务时间与空间的桎梏,以灵活高 效的服务机制精准掌握群众需求热点和办事痛点,为后续政策制定、服务优化提 ...
长沙高标准打造政务服务“全市一个厅”
Chang Sha Wan Bao· 2025-05-08 02:42
Core Viewpoint - Changsha is enhancing its administrative service reform by focusing on "efficiently completing one task," aiming to create a national model for government services, allowing citizens and businesses to access services online, at one-stop locations, and nearby [1] Group 1: Policy and Goals - The plan aims for 60% of high-frequency administrative service items to be processed through comprehensive windows by the end of 2025, with all county-level service centers able to handle all application-based services by 2026 [2] Group 2: Implementation and Innovations - The reform allows citizens to complete tasks like second-hand vehicle business registration at local service halls instead of traveling to the city hall, reducing the hassle of cross-regional trips [3] - The administrative service bureau is collaborating with various departments to identify bottlenecks in service processes and has established five methods for service delivery, including direct processing and online services [3] - In April, the city focused on expanding the "one-window acceptance" model, optimizing service processes, and integrating various administrative services into comprehensive windows [3] Group 3: Digital Empowerment - Changsha's integrated administrative service capability has improved significantly, now ranking among the top tier nationally, supported by a digital platform that facilitates online processing of high-frequency service items [5] - The city is committed to enhancing the "one network for all" system, transitioning more high-frequency services from offline to online, allowing for complete online application, material submission, feedback, and evaluation [6] Group 4: Local Service Expansion - The city plans to extend administrative services to grassroots levels, empowering local governments to handle frequently requested services, and establishing service points in various community locations [7] - The initiative includes integrating services like utility account transfers and insurance inquiries into local businesses and postal services, enhancing convenience for citizens [7]
济南起步区计划年底前基本完成安置房建设,并累计新增近万个学位
Qi Lu Wan Bao Wang· 2025-04-28 12:44
Core Viewpoint - The Shandong provincial government is actively promoting the development of the Jinan Start-up Zone, focusing on improving people's livelihoods while constructing a new city, ensuring that more citizens can share in the development benefits [1]. Group 1: Development Strategy - The Jinan Start-up Zone emphasizes a people-centered development approach, integrating new city construction with livelihood guarantees to enhance residents' sense of gain, happiness, and security [3]. - A "two years, three nodes" action plan is being implemented to address challenges in relocation and resettlement, with a goal to complete the construction of resettlement housing by the end of this year [3]. Group 2: Social Welfare Initiatives - The Start-up Zone is advancing a three-tiered elderly care service system, with a district-level elderly care center operated by a Singaporean team set to open this year [4]. - Educational facilities are being rapidly developed, with 25 schools and kindergartens under construction, aiming to provide nearly 10,000 new school places to meet the needs of school-age children [4]. Group 3: Community Services and Engagement - In 2025, the Start-up Zone plans to focus on 12 annual livelihood projects based on community needs, including healthcare improvements and enhanced public service efficiency [5]. - The zone is also planning to develop high-quality public cultural and recreational facilities, such as a new museum and sports center, to enhance the quality of life for residents in Jinan and surrounding areas [5].