政务服务创新
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贵港二手船舶交易规模连续8年蝉联全国榜首
Guang Xi Ri Bao· 2026-01-08 05:08
在此基础上,该局大力推广"套餐式"政务服务,创新推出船舶所有权注销与再登记,抵押权注销与 再登记,新建船舶所有权、国籍、最低安全配员、光船租赁"同时办"等便民举措,通过全流程压缩办结 时间,有效降低航运企业运营成本。同时,自主研发全区首个海事AI助手"贵小海",提供24小时智能服 务,推动西江干线12项政务服务"全域通办",全力打造流域一体化政务服务标杆。 贵港海事局政务中心主任毕昌明介绍,贵港船舶管理的先发优势已不止于二手船交易领域。海事船 舶登记系统数据显示,2025年该局累计办理船舶登记类业务8845项,助力航运企业实现融资49.35亿 元,两项数据均位居广西辖区单一船籍港第一。(黄远来 张一梁) 1月7日,记者从广西海事局获悉,上海航运交易研究所统计数据显示,2025年广西贵港珠江船舶交 易市场完成船舶交易645艘、交易额达20.99亿元,分别占全国二手船成交量和交易额的39.5%、41.6%, 交易数量与金额已连续8年稳居全国首位。 作为珠江水系首个内河亿吨大港,贵港港的先发优势近年来持续释放。为进一步激活这一优势,贵 港海事局率先推出广西内河船舶开航"一件事"集成服务,精准打通海事、船检、交通等部 ...
新疆乌苏市市场监管局让政务服务更接地气、更有温度
Zhong Guo Shi Pin Wang· 2026-01-06 05:38
连日来,新疆维吾尔自治区乌苏市市场监管局强化党建引领,积极践行"实干争先"理念,通过靠前服 务、创新服务模式,切实解决群众办事难题,让政务服务更接地气、更有温度。 在哈图布呼镇,此前为办理营业执照犯愁的艾尼瓦尔·吐尔松,在镇便民中心得到了市场监管局工作人 员的现场帮扶,顺利拿到了营业执照。同样受益的还有塔布勒合特乡的牧民巴特尔,他说:"以前要跑 城里好几趟,现在一次就办成,服务真是想到了我们心坎里。 据了解,自2025年12月起,乌苏市市场监管局创新推出"延时服务、预约服务、上门服务"相结合的工作 模式,组建"市监卫士 服务先锋"服务队,每周至少三次主动深入各乡镇开展服务。工作人员现场提供 一对一全程帮办、容缺受理等精准服务,将政务窗口直接搬到群众家门口,仅一个月就为300余户群众 便捷办理营业执照,不仅有效缩短了办理时间、提高了办事效率,更解决了农村群众办事"多跑腿、来 回跑"的痛点。 从目前办理情况来看,新办市场主体涵盖小卖部、农机服务、农家乐等多种乡村常见业态,为乡村经济 发展注入了新动能。 乌苏市市场监督管理局党组副书记、局长隋新义说:"我们将持续完善服务机制,探索设立'政务流动服 务站',同时加强线 ...
新疆乌苏市市场监管局服务延伸惠民生 让三百余户群众笑开颜
Zhong Guo Shi Pin Wang· 2026-01-04 13:01
从城市到乡镇集市,从工作日到休息日,一张张营业执照在群众家门口被递出,背后是新疆维吾尔自治 区乌苏市市场监管局强化党建引领,积极践行"实干争先"理念,行政服务大厅延伸惠民服务的温暖转 型。 家住乌苏市哈图布呼镇的艾尼瓦尔·吐尔松,过去因为不懂电脑操作,为办理营业执照的事犯愁。12月 中旬,工作人员直接把服务送到了镇便民中心。 传统的营业执照办理流程需要在线申请、电子材料上传等操作,对不熟悉智能设备的农村群众,特别是 老年人构成了实质性障碍。 这一问题在今年冬天迎来了转机。乌苏市市场监督管理局创新推出 "延时服务、预约服务、上门服务" 三位一体工作模式,将服务阵地前移至群众最需要的地方。 服务下沉,政务窗口的温情转身 自12月1日起,乌苏市市场监管局组建的流动"市监卫士 服务先锋"队开始活跃在乌苏的乡镇之间。这支 队伍每周至少下乡三次,将政务服务直接送到群众家门口。 服务内容覆盖了从咨询指导到材料准备再到现场审批的全流程。对于不熟悉电脑操作的群众,工作人员 提供"一对一"全程帮办;对于材料不齐全的,实行"容缺受理"。 "我们不是在办公室等群众来办事,而是主动走到群众中去解决问题。"一位参与下乡服务的工作人员表 ...
把“贴心”融入政务服务创新
Jing Ji Ri Bao· 2025-10-09 22:18
Core Viewpoint - The innovation in government services is enhancing the investment environment for enterprises by providing more efficient and personalized support, thereby promoting high-quality local development [1][2]. Group 1: Government Service Innovations - Government services are increasingly proactive, moving away from passive waiting to actively assisting citizens and businesses [1]. - Initiatives such as "one-stop service" and volunteer assistance for the elderly are examples of how local governments are improving service delivery [1]. - The focus on personalized service reduces time and costs for citizens, enhancing their sense of trust and satisfaction with the government [1]. Group 2: Impact on Enterprises - Streamlined procedures and responsive services alleviate burdens on businesses, allowing them to focus more on production and innovation [1]. - High-quality government services are crucial for optimizing the business environment, attracting talent, and supporting local economic growth [1]. Group 3: Future Directions for Service Innovation - Future innovations should emphasize precision and sustainability, ensuring that services meet the actual needs of citizens and businesses [2]. - Regular feedback mechanisms will be essential for evaluating and refining government services based on user experiences [2]. - The ultimate goal is to integrate "thoughtfulness" into service innovations, making them more human-centered and effective in driving high-quality development [2].
便民服务要落到实处
Jing Ji Ri Bao· 2025-08-05 22:13
Group 1 - The core idea of the news is the launch of the "Government Night Market" in Harbin, Heilongjiang Province, aimed at providing public services during evening hours to address the issue of citizens being unable to handle administrative tasks during regular working hours [1][2] - The "Government Night Market" effectively resolves the time constraints faced by citizens in accessing government services, allowing them to complete necessary tasks after work without needing to take leave [1] - This initiative is expected to optimize the business environment by facilitating high-frequency administrative services such as business registration and policy consultation, thereby reducing operational costs for enterprises and enhancing their confidence in local economic development [1][2] Group 2 - The innovation of the "Government Night Market" is seen as a positive attempt to improve public service delivery, with suggestions for further innovations in service models to break traditional time and space limitations [2] - There is an emphasis on the need for diverse service options, such as extended hours and home services, tailored to local conditions to enhance citizen satisfaction and trust in government [2] - The initiative aims to improve government credibility and public image by demonstrating a commitment to citizen needs, ultimately increasing public trust and satisfaction [1][2]
【民生把脉】 为政务夜市办成政务“易”事叫好
Zheng Quan Shi Bao· 2025-07-14 18:45
Core Points - The launch of the "Government Night Market" in Hangzhou aims to enhance public service accessibility by bringing administrative services directly to popular tourist areas, allowing citizens and visitors to handle government affairs while enjoying leisure activities [1][2] - The initiative is part of a broader trend in administrative service reform across China, focusing on improving efficiency and transparency in government processes, thereby reducing the burden on citizens [2][3] Summary by Sections Government Night Market Initiative - The first "Government Night Market" opened on July 11, featuring 28 services available for on-site processing and attracting over 1,500 consultations and experiences within two hours [1] - This initiative follows the introduction of a non-working hour appointment system last year, aiming to address public needs and enhance the convenience of accessing government services [1] Administrative Service Reform - The "Government Night Market" reflects a shift towards more citizen-centered governance, emphasizing the importance of responding to public needs and improving the emotional value of government services [2] - The evolution of administrative services has led to a more transparent and efficient process, reducing common issues such as slow and complicated procedures [2][3] Public Interaction and Feedback - Continuous interaction between the public and administrative services has led to ongoing improvements, with public expectations driving further enhancements in service delivery [3] - The relationship between government and citizens has improved, fostering a sense of responsibility and mission among administrative personnel, which in turn enhances overall administrative efficiency [3]
广元持续优化营商环境、用精准服务化解企业急难愁盼 解忧有抓手,服务有温度
Si Chuan Ri Bao· 2025-05-13 03:08
Group 1 - The "1+5" business environment mechanism in Guangyuan aims to enhance service efficiency through a one-on-one specialized service model and various communication and feedback channels [1][2][3] - The Guangyuan business environment complaint and reporting center has achieved a complaint satisfaction rate of 91.7% since its establishment, indicating effective resolution of issues faced by businesses [1][3] - The center has handled over 1,300 complaints with an average processing time of 15 working days, showcasing its commitment to timely service [3] Group 2 - The introduction of "government service specialists" has facilitated better communication and problem-solving for small and medium enterprises, leading to quicker access to financing and reduced export tax refund times [4][5] - Guangyuan's project coordination efforts have resulted in significant time savings, with some projects moving from signing to production in just one year [5] - The city plans to implement a "three-person interaction" mechanism to streamline policy implementation and enhance service delivery to businesses [5] Group 3 - The "Guangyuan Enjoy" platform allows businesses to quickly access relevant policies, achieving a 98.36% online service completion rate for various administrative tasks [7] - The local government is upgrading its service center to create a more comfortable and engaging environment for businesses, transitioning from traditional counter service to a more personalized approach [7] - Guangyuan is focusing on key industries such as kiwi fruit, aluminum-based new materials, and modern logistics to improve the business environment through targeted service reforms [8]