AI-powered customer engagement

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Brand Engagement Network Appoints Janine Grasso as Interim CEO
Globenewswire· 2025-07-15 20:58
Core Insights - Brand Engagement Network Inc. (BEN) has appointed Janine Grasso as Interim Chief Executive Officer, succeeding Paul Chang, who will remain on the Board of Directors [1][4] - Grasso has over 20 years of experience in technology-driven organizations, including leadership roles at DocuSign, Verizon, and IBM, which positions her well to guide BEN's growth [2][3] - BEN has reduced its total liabilities by $4.25 million in the second quarter, reflecting a focus on operational discipline and long-term value creation [4] - The company is advancing its acquisition of Cataneo, expected to enhance its platform capabilities and international presence, with completion anticipated later this summer [5] Company Overview - BEN specializes in AI-powered customer engagement solutions, utilizing its proprietary Engagement Language Model (ELM™) and Retrieval-Augmented Generation (RAG) architecture for personalized interactions [7] - The company serves various industries, including life sciences, automotive, and retail, and is committed to compliance with GDPR, CCPA, HIPAA, and SOC 2 Type 1 standards [7] - BEN holds 21 patents and has 28 pending, showcasing its dedication to advancing AI-driven consumer engagement [7]
EngageLab Showcases AI-Powered Omnichannel Customer Engagement Solutions at Inaugural GITEX Asia 2025
Newsfilter· 2025-04-24 09:00
Core Insights - EngageLab participated in GITEX Asia 2025, showcasing its AI-powered omnichannel customer engagement solutions, emphasizing the importance of personalized experiences for global growth [1][8] - The event gathered over 700 global enterprises and startups, highlighting the significance of addressing challenges in customer communication and operational efficiency [2] EngageLab's Distinctive Edge - EngageLab's strengths in global messaging infrastructure and local support were highlighted during discussions with a leading Indian application development company, showcasing its superior deliverability and multi-channel reliability [3][4] - The strategic alignment with the Indian company indicates potential for impactful collaboration in enhancing client communication strategies [5] Competitive Advantages - EngageLab's global infrastructure includes strategically distributed data nodes, ensuring high delivery rates (40% higher for push notifications and 99.97% for emails) and compliance with regulations like GDPR [6] - The company offers superior message deliverability and dedicated technical support compared to competitors [7] Future of Customer Engagement - The future of customer engagement is focused on personalization, automation, and seamless omnichannel communication, with EngageLab leading this transformation [8] Company Overview - EngageLab is a leading provider of AI-powered omnichannel customer engagement solutions, focusing on optimizing communication and enhancing engagement efficiency for businesses worldwide [9]
TPR Stock Rises 54% in 6 Months: A Bullish Signal for Investors?
ZACKS· 2025-04-01 14:05
Core Insights - Tapestry, Inc. (TPR) has seen a significant stock price increase of 53.7% over the past six months, outperforming the Zacks Retail-Apparel and Shoes industry's decline of 14.6% [1] - The stock closed at $70.41, approaching its 52-week high of $90.85 reached on February 18, 2025 [2] - Tapestry's operational efficiency and growth initiatives have contributed to its strong performance compared to the broader Retail-Wholesale sector and the S&P 500 index [1] Performance Metrics - Tapestry's stock is trading above its 100-day and 200-day simple moving averages of $69.29 and $55.89, indicating a positive market sentiment [5] - Coach, a key brand for Tapestry, reported an 11% increase in revenues in Q2 of fiscal 2025, with a 270-basis-point improvement in gross margin [8] - Tapestry's international strategy has led to a 42% year-over-year revenue increase in Europe and a 2% growth in Greater China [11][12] Strategic Developments - Tapestry announced the sale of its Stuart Weitzman brand to Caleres for $105 million, focusing on its core brands, Coach and Kate Spade [9] - The company is enhancing its digital and direct-to-consumer strategies, with DTC sales rising 4% in Q2, driven by strong digital sales [13] - AI-powered customer engagement is improving pricing strategies and attracting younger consumers, solidifying Tapestry's market position [14] Financial Outlook - Tapestry has raised its full-year revenue forecast to exceed $6.85 billion, reflecting a 3% year-over-year increase [15] - The company expects a 100-basis-point improvement in operating margin and EPS forecasted between $4.85 and $4.90, indicating a 13-14% increase from the prior year [16] - Analysts have positively revised EPS estimates, with the current fiscal year consensus at $4.91 per share, reflecting a year-over-year growth of 14.5% [19] Valuation Insights - Tapestry's forward 12-month P/E ratio is 13.53, lower than the industry average of 15.40 and the sector's 22.38, indicating potential undervaluation [17] - The company's Value Score of A highlights its attractiveness as an investment option [17] - The Zacks Consensus Estimate for Tapestry's sales for the current and next fiscal years is projected at $6.87 billion and $7.11 billion, respectively, implying year-over-year growth of 3% and 3.4% [20]