Financial Data and Key Metrics Changes - Revenue for Q2 was $801 million, up 9% year-over-year, and billings were $818 million, up 13% year-over-year, marking one of the strongest growth quarters in the past two years [5][14] - Non-GAAP operating margins were 30%, with free cash flow margins improving to 27%, supporting $200 million in share repurchases this quarter [5][21] - Non-GAAP diluted EPS for Q2 was $0.92 compared to $0.97 last year, while GAAP diluted EPS was $0.30 versus $4.26 last year [22] Business Line Data and Key Metrics Changes - The e-signature and CLM segments showed improved fundamentals, with strong performance in commercial and enterprise customer segments [5][14] - Dollar net retention increased to 102%, reflecting higher gross retention rates [6][16] - The CLM business grew well into double digits year-over-year in Q2, with significant deals closed, including T-Mobile [9][15] Market Data and Key Metrics Changes - International revenue represented 29% of total revenue and grew 13% year-over-year, with the Asia-Pacific region being the fastest-growing international market [17][18] - Total customers grew 9% year-over-year, ending the quarter above 1.7 million, with large customers spending over $300,000 annually increasing by 7% year-over-year [18] Company Strategy and Development Direction - The company is focused on three strategic pillars: strengthening routes to market, accelerating innovation, and improving operational efficiency [6][14] - The IAM platform is positioned to transform business operations with deeper insights and actionability from agreements, with plans to launch AI agents to expand market opportunities [10][12] - The partnership with the U.S. Federal Government's General Services Administration aims to expand e-signature sales to federal agencies [58] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the ongoing demand for e-signature and IAM, with no significant evidence of macroeconomic weakness impacting contract volumes [30][32] - The company expects total revenue for Q3 to be between $804 to $808 million, reflecting a 7% year-over-year increase at the midpoint [22][23] - Management highlighted the importance of operational execution in improving gross retention rates and the potential for further growth through IAM [52][53] Other Important Information - The company ended Q2 with approximately $1.1 billion in cash and no debt on the balance sheet, indicating a healthy financial position [21] - The cloud migration continues to impact margins, but the company expects to see a gradual easing of these impacts in fiscal 2027 and beyond [25][26] Q&A Session Summary Question: What is driving the improved fundamentals in e-signature? - Management noted strong growth in verticals like financial services and healthcare, with no significant macro weakness observed [29][30] Question: Can you discuss the pipeline for CLM? - Management indicated a positive overall trend but cautioned against overinterpreting Q2 as a breakout quarter [35][36] Question: How is the rollout in new markets progressing? - Management reported encouraging signs of larger deals with enterprise customers and noted that IAM is gaining traction internationally [38][39] Question: What are the economics of adopting IAM? - Management stated that IAM is critical for year-on-year growth and is expected to represent a low double-digit percentage of overall bookings [44][47] Question: What are the drivers behind improved gross retention? - Management highlighted operational execution and proactive engagement with customers as key factors in improving retention rates [52][53] Question: What does the partnership with the U.S. Federal Government mean for the business? - Management expressed optimism about the growth opportunity in the federal sector, although it remains a modest contributor currently [58][59] Question: How have sales reps adapted to the changes made at the beginning of the year? - Management reported positive adaptation among sales reps, with no significant changes planned for the foreseeable future [62][63] Question: How is customer acceptance for AI features progressing? - Management indicated strong customer engagement with AI features, with nearly 100 million agreements ingested for processing [68][70] Question: When will the cloud transition be less of a headwind? - Management expects the peak impact from cloud migration costs to occur this year, with improvements anticipated in FY2027 [75][77]