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Salesforce's Head of AI Sees Digital Labor Revolution
Bloomberg Television· 2025-07-09 21:32
AI Adoption & Impact - Salesforce is undergoing a massive internal transformation by adopting AI to unlock a new labor model where AI and humans work together [2] - 25% of code is currently being written by AI within Salesforce [4] - Over half of the jobs filled at Salesforce in Q1 were internal, indicating new mobility within the company [4] Agent Force Performance & Customer Impact - Agent Force processed 1 million service requests last week with an 85% resolution rate [3] - Agent Force achieves a 65% faster time to resolution for service requests [3] - Agent Force has over 8,000 paying customers [12] - Grupo Globo in Brazil is using Agent Force to achieve a 22% lift in customer retention [14] Market Opportunity & Strategy - The market opportunity for digital labor is estimated at $6 trillion [6] - 84% of CIOs see AI as being as significant to their business as the Internet [6] - Salesforce views digital labor as the next major breakthrough, similar to the Internet and mobile phones [5] - Salesforce introduced Agent Force three with a key feature called command center to manage agents [10]
AI-Powered Defense at the Edge: Check Point Launches New Branch Office Security Gateways with 4x Faster Threat Prevention Performance
Globenewswire· 2025-05-28 13:00
Core Insights - Check Point Software Technologies has announced significant advancements in its Quantum Force Security Gateways, enhancing threat prevention throughput by 15%-25% through software updates and introducing new AI-powered Branch Office Security Gateways with up to 4x performance improvement [1][3] Group 1: Product Features and Performance - The new Quantum Force Branch Office Security Gateways achieve an industry-leading 99.9% block rate and are optimized for SD-WAN, addressing the needs of hybrid networks and modern distributed workforces [2][7] - These firewalls are designed to handle an average of 713 weekly attack attempts per branch office, reflecting a 36% increase from the previous year, with 50% of offices facing external vulnerability exploitation attempts [2][3] - The new models are 4x faster than previous versions and provide automatic performance upgrades for existing customers without requiring hardware changes [3][4] Group 2: Market Context and Demand - The current cybersecurity landscape shows a staggering 44% year-over-year increase in cyber-attacks, emphasizing the necessity for robust enterprise firewalls to protect branch offices, which are often the most vulnerable points in network security [3][5] - The demand for enhanced security solutions is driven by the growing complexity of hybrid work environments and the need for scalable management solutions [4][5] Group 3: Strategic Partnerships and Industry Impact - World Wide Technology (WWT) highlights the importance of Check Point's new Quantum Force Branch Office Security Gateways in providing security for various industries, including financial services and healthcare, thereby turning cyber resilience into a competitive advantage [4] - The capabilities of the new firewalls include optimized performance for cloud applications, expanding network connectivity, and unified management across enterprise environments [7][8]