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Inside Marriott CEO's Strategy to Win Customers—and Keep Them | WSJ Leadership Institute
WSJ News· 2026-07-27 09:00
For nearly a century, we've had some guiding principles that have guided how we run the business. We welcome all to our hotels [music] and we create opportunity for all, and we're never going to deviate from those principles. >> You became CEO in 20 >> 21. >> 21. February of '21. >> February of '21, the most difficult circumstances imaginable. I mean, first of all, the obviously the pandemic. At one point, your your hotels were basically closed, you know, room >> Yeah. At the time, we probably had 8,000 hot ...