体验消费

Search documents
体验消费逆势崛起,奢侈品营销失灵了
Sou Hu Cai Jing· 2025-09-16 14:59
Core Insights - The traditional luxury brand marketing strategy in China is losing effectiveness, as consumers shift towards seeking deeper, personalized experiences rather than material possessions [2][4] - LVMH's market value has halved by 43.5%, equating to a loss of $94.4 billion over two years, and Bain & Company predicts a 2%-5% decline in global luxury sales by 2025, marking the largest drop in nearly a decade [2][9] - The rise of experience-based consumption is redefining spending habits, with consumers prioritizing unique experiences over luxury goods [4][14] Consumer Behavior Shift - Consumers are moving from a mindset of showcasing wealth to one focused on personal fulfillment and identity [4][11] - Social media trends are shifting from showcasing luxury items to sharing experiences such as travel and outdoor activities, reflecting a broader cultural change [5][9] - The Z generation values experiences that contribute to content creation and social currency over traditional luxury goods [11][12] Market Dynamics - The luxury market is experiencing a significant contraction, with the number of global luxury consumers decreasing from approximately 400 million to 350 million, particularly affecting price-sensitive entry-level consumers [9][12] - Gucci's sales dropped by 23% in 2024, highlighting the challenges luxury brands face in adapting their marketing strategies to current consumer expectations [6][8] Experience Economy - The experience economy is projected to be a multi-trillion-dollar market, with China's experience retail market expected to reach 800 billion yuan by 2025 [9][14] - Luxury brands are beginning to adopt a "product + experience" model, integrating high-end experiences with product offerings to create a more compelling value proposition [14][15] - Successful experience-based offerings require authenticity and alignment with brand values to avoid becoming mere marketing gimmicks [14][15] Challenges for Luxury Brands - Luxury brands are struggling with a disconnect between their traditional marketing strategies and the evolving consumer landscape, leading to a decline in brand loyalty and sales [8][12] - The reliance on symbolic marketing and frequent price increases has eroded consumer trust and alienated younger consumers [8][9] - The challenge lies in balancing brand heritage with innovative experiences, as luxury brands navigate the complexities of digital transformation and changing consumer preferences [15][16]