近年来，共享充电宝在蓬勃发展的同时，也暴露出诸多消费乱象：计费规则被指"化零为整"，哪怕超时 1分钟，也按1小时计费；归还"成功"后，仍遭遇"幽灵扣费"；市场上还流通着部分缺乏CCC（以下简称 3C）认证的产品，存在安全隐患……这些问题的叠加，导致消费争议不断。 解决便民刚需的共享充电宝，为何成了备受诟病的"钱包刺客"？如何破解这些问题？近期，人民网记者 在上海、浙江、福建、河南等地对此进行了调查走访。 走访：乱象丛生，用户体验亟待提升 记者在福建省福州市鼓楼区南后街发现，不同门店内同品牌共享充电宝的计费规则存在差异。 2025年12月30日，记者在上海市人民广场租借"怪兽"共享充电宝，充电2小时1分钟，收费12元——多出 来的1分钟，按1小时计费，需支付4元。 记者在福建省福州市鼓楼区南后街发现，不同门店内同品牌共享充电宝的计费规则存在差异。 2026年1月11日，记者在福州市鼓楼区南后街，先后租借两台共享充电宝各1小时1分钟，发现不同计费 方式下费用差异明显：按1小时计费的需支付4元，按30分钟计费的则需支付7.5元。 河南省郑州市民张女士向记者吐槽："不仅贵，计费规则还死板！租借充电宝得定闹钟，以分钟为 ...

Core Viewpoint - The "good borrowing, difficult returning" issue of shared devices like bikes and power banks has become a significant consumer complaint, prompting calls for improved management and solutions in the industry [1][2][3] Group 1: Consumer Complaints - A video from a consumer in Wuhan highlighted difficulties in returning a shared bike, leading to a charge of 10 yuan due to system errors, which sparked widespread discussion on social media [1] - Complaints about shared bikes and power banks include issues like failed returns even when within designated areas and the inability to find available return points [1][2] - The China Consumers Association reported that complaints regarding the return difficulties of shared devices have become a major focus in the first quarter of the year [2] Group 2: Expert Opinions and Recommendations - Experts suggest addressing the "good borrowing, difficult returning" problem to enhance consumer trust and ensure that shared services remain convenient [2] - Recommendations include establishing service standards for the shared economy, improving system reliability, and implementing monitoring and risk assessment for complaints related to device returns [2] - Specific suggestions for power banks include scientifically allocating return devices and charging stations based on usage patterns to minimize empty slots [2] Group 3: Industry Initiatives - Local initiatives, such as the self-regulation agreement launched by the Beijing Consumers Association, aim to ensure sufficient space in shared power bank cabinets for timely returns [3] - The agreement stipulates that companies should suspend charges if consumers face difficulties returning devices due to lack of available space [3]