Financial Data and Key Metrics Changes - For Q4 2025, the company reported consolidated revenue of $147 million, a 1% increase year-over-year and a 6% sequential increase from Q3 2025 [10] - EBITDA for the quarter was $8.6 million, up from $7.3 million in the prior year, with an EBITDA margin improvement of 90 basis points to 5.9% [15] - Net income increased to $3.5 million, up from $2.1 million in the prior year, resulting in diluted EPS of $0.23, nearly doubling from $0.13 [15] Business Segment Data and Key Metrics Changes - The Branded Products segment, the largest, achieved revenue of $97 million, a 5% year-over-year increase, driven by the 3Point acquisition and modest organic growth [10][11] - Healthcare Apparel revenue was $29 million, down 5% year-over-year, reflecting macroeconomic uncertainties [11] - The Contact Centers segment generated $22 million in revenue, an 8% decline from the previous year due to customer losses [11] Market Data and Key Metrics Changes - The overall market conditions remain uncertain, impacting customer decision-making across all business lines [4] - Despite economic challenges, the company maintained solid pipelines across all segments, with expectations for growth in 2026 [12] Company Strategy and Development Direction - The overarching strategy is to emerge stronger from economic uncertainties by investing in growth while driving efficiencies [5] - The company plans to expand its sales force and leverage technology to enhance efficiency in the Branded Products segment [6] Management's Comments on Operating Environment and Future Outlook - Management expressed cautious optimism regarding future growth, particularly in the Contact Centers segment, anticipating improvements in the latter half of 2026 [27] - The company expects full-year revenue for 2026 to be in the range of $572 million to $585 million, implying a growth of approximately 3% at the high end [17] Other Important Information - The company reduced SG&A expenses by about $1.4 million year-over-year, improving SG&A as a percentage of sales to 33.2% [14] - The company has a solid balance sheet with $24 million in cash and cash equivalents, and over $100 million in total liquidity [16] Q&A Session Summary Question: Update on Wink and Carhartt brands - Management noted positive growth in the Wink brand and the Carhartt license, particularly in the direct-to-consumer channel [21] Question: Contact Centers revenue stabilization and pipeline improvement - Management acknowledged ongoing macro-driven hesitancy but expressed cautious optimism about new customer growth and pipeline improvements [26] Question: Margin expansion expectations - Management expects margin improvements from gross margin expansion, lower interest expenses, and controlled SG&A costs [33] Question: Acquisition environment - Management indicated a robust acquisition environment but noted that many targets are either too small or not valuable [36] Question: CapEx expectations for 2026 - Management does not anticipate significant changes in CapEx, expecting to maintain current spending levels [39]

Financial Data and Key Metrics Changes - The company reported consolidated revenue of $147 million for Q4 2025, reflecting a 1% year-over-year increase and a 6% sequential increase from Q3 2025 [10] - EBITDA for Q4 2025 was $8.6 million, up from $7.3 million in the prior year, with an EBITDA margin improvement of 90 basis points to 5.9% [15] - Diluted EPS nearly doubled to $0.23 from $0.13 in the prior year period [15] Business Segment Data and Key Metrics Changes - The Branded Products segment, the largest, achieved a revenue growth of 5% year-over-year to $97 million, with a sequential increase of over $10 million [10][11] - Healthcare Apparel revenue decreased by 5% year-over-year to $29 million, impacted by macroeconomic uncertainties [11] - The Contact Centers segment saw an 8% decline in revenue to $22 million, primarily due to customer downsizing and losses [11] Market Data and Key Metrics Changes - Economic uncertainty continues to affect customer decision-making across all business lines, but the company managed to grow consolidated revenues [4] - The company anticipates growth in all three segments for 2026, assuming macro conditions normalize [12] Company Strategy and Development Direction - The overarching strategy is to emerge stronger from current economic uncertainties by investing in growth while driving efficiencies [5] - The company plans to expand its sales force and leverage technology to enhance efficiency in the Branded Products segment [6] Management's Comments on Operating Environment and Future Outlook - Management expressed cautious optimism regarding the Contact Centers segment, noting improvements in the customer pipeline and a stable existing customer base [27][72] - The company expects full-year revenue for 2026 to be in the range of $572 million to $585 million, implying a growth of approximately 3% at the high end [17] Other Important Information - The company reduced SG&A expenses by about $1.4 million year-over-year, resulting in SG&A as a percentage of sales improving to 33.2% [14] - The company ended the year with $24 million in cash and cash equivalents, up $5 million from the start of the year, and has over $100 million in total liquidity [16] Q&A Session Summary Question: Update on Wink and Carhartt brands - Management noted positive growth in the Wink and Carhartt brands, particularly in the direct-to-consumer channel, despite some softness in Q4 [21][23] Question: Contact Centers revenue stabilization and macro-driven hesitancy - Management acknowledged ongoing macro-driven hesitancy but expressed cautious optimism about new customer growth and pipeline improvements [25][27] Question: Revenue growth drivers in Branded Products - Revenue growth was attributed to a combination of expanded sales force efforts and strong underlying fundamentals, including holiday-related sales [29] Question: Margin expansion expectations - Management expects margin expansion from gross margin improvements, SG&A reductions, and lower interest expenses [33] Question: Acquisition environment - The acquisition environment remains robust, with ongoing interest in potential targets, although many are not deemed valuable [36][37] Question: CapEx expectations for 2026 - Management does not anticipate significant changes in CapEx, expecting to maintain a similar run rate as in previous years [40]

March 3, 2026 BRANDED PRODUCTS | HEALTHCARE APPAREL | CONTACT CENTERS | Safe Harbor Statement This presentation may contain forward-looking statements about Superior Group of Companies within the meaning of the Securities Act of 1933, the Securities Exchange Act of 1934, the Private Securities Litigation Reform Act of 1995 and all rules and regulations issued there under. Such statements are based upon management's current expectations, projections, estimates and assumptions. Words such as "may," "will," "s ...

Core Viewpoint - Superior Group of Companies, Inc. will announce its fourth quarter and full year 2025 operational results on March 3, 2026, after market close [1] Group 1: Upcoming Financial Results - The results will be discussed in a teleconference hosted by the CEO and CFO at 5:00 pm Eastern Time on the same day [1] - The teleconference can be accessed via a live webcast and archived replay on the company's investor relations website [2] Group 2: Teleconference Access - Interested participants can join the teleconference by dialing specific numbers for U.S. and international callers [2] - A telephone replay of the teleconference will be available until March 17, 2026, with specific access numbers provided [3] Group 3: Company Overview - Superior Group of Companies was established in 1920 and operates in three business segments: Healthcare Apparel, Branded Products, and Contact Centers [4] - The company focuses on creating brand engagement experiences and emphasizes service, quality, technology, and omnichannel commerce as competitive advantages [4] - The company aims to enhance shareholder value through organic growth and strategic acquisitions [4]

Industry Trend - AI is expected to replace the majority of jobs at contact centers [1] Company Insight - PolyAI CEO believes humans in contact centers are following rigid instructions and have become like bots [1]

Financial Data and Key Metrics Changes - The company's consolidated revenue for Q3 2025 was $138 million, a decline of 7% compared to the same period last year [9][12] - Net income for the quarter was $2.7 million, up sequentially from $1.6 million in Q2 but down from $5.4 million in Q3 2024, resulting in earnings per diluted share of $0.18 [13] - SG&A expenses were reduced by 7%, amounting to $48 million, which is flat as a percentage of sales at 35% despite the sales decline [12][14] Business Segment Data and Key Metrics Changes - Branded products segment revenue was $85 million, down from $93 million year-over-year, impacted by order timing and lower sales volume [10][11] - Healthcare apparel revenue declined by 5% to $32 million due to lower volume with certain customers [10][11] - Contact center revenue decreased by 9% to $23 million, driven by customer downsizing and loss [10][11] Market Data and Key Metrics Changes - The overall market remains uncertain, affecting customer behavior and leading to a cautious approach in purchasing decisions [4][17] - The company noted a significant uptick in promising near-term opportunities as customers gain clarity on trade policies and economic conditions [4] Company Strategy and Development Direction - The company is focused on expanding market share in a fragmented market by recruiting more sales representatives and leveraging software automation [6] - Investments are being made in demand-driven activities while maintaining expense discipline to navigate the current economic uncertainty [8][14] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in capitalizing on growth opportunities once market conditions normalize, supported by a strong pipeline of new business [12][14] - The company adjusted its full-year revenue outlook to a range of $560 million to $570 million, indicating slight growth year-over-year at the high end [14] Other Important Information - The gross margin for Q3 was 38.3%, down from 40.4% in the prior year, with specific segments experiencing varying impacts on margins due to cost structures [11] - The company maintains a strong balance sheet with $17 million in cash and equivalents, providing over $100 million in liquidity for growth plans [13][14] Q&A Session Summary Question: Can you describe the environment in branded products? - Management indicated that the market has been challenged due to tariffs and macroeconomic uncertainty, influencing customer behavior [17] Question: What is the impact of lost clients in the contact center? - The impact from a lost client is estimated at a couple of million dollars annually, but there are opportunities for growth in the pipeline [22][23] Question: How is pricing power being managed? - The company has been able to pass through cost increases to customers, particularly in the branded products and healthcare segments [24][25] Question: What are the sales trends expected for Q4? - Sales are expected to build month to month, with December anticipated to be the largest month [29] Question: What is the outlook for acquisition opportunities? - The company sees a rich environment for acquisitions, with many opportunities available due to current market conditions [30][31]

Core Insights - Companies in Australia are increasingly adopting AI-enabled and hybrid contact center models to enhance efficiency, compliance, and customer experience [1] Group 1 - The adoption of AI technologies in contact centers is aimed at improving operational efficiency [1] - Hybrid models are being implemented to ensure better compliance with regulations [1] - Enhancements in customer experience are a primary driver for the integration of AI in contact centers [1]

Summary of Superior Group of Companies Conference Call (October 08, 2025) Company Overview - **Company**: Superior Group of Companies (NasdaqGM: SGC) - **Industry**: Healthcare apparel, branded products, and contact center services - **Market Position**: One of the largest and oldest providers in healthcare apparel, with a diversified business model across three segments [2][5][10] Core Business Segments 1. **Healthcare Apparel** - Focuses on both consumer and institutional markets - Major brands include Wink and Fashion Seal Healthcare - Total Addressable Market (TAM) estimated at over $4 billion, with significant growth potential [6][8] - Over 2 million people wear their healthcare apparel daily [6] 2. **Branded Products** - Provides promotional products and logoed uniforms - Industry size approximately $26 billion with over 25,000 competitors in the U.S. - Achieved a position among the top 10 largest branded distributors in the U.S. within nine years [8][9] 3. **Contact Center Services** - Operates as The Office Gurus, focusing on nearshore contact centers in El Salvador, Belize, and the Dominican Republic - Market size exceeds $100 billion in the U.S. - Fastest growing segment with a five-year sales growth rate of 22% and an EBITDA margin of 12.6% [10][11] Financial Performance - **Revenue Growth**: - Total revenues in 2024 were $566 million, up from $196 million in 2014, reflecting an annualized growth rate of 11% [11][12] - Average annual growth rate of 8% across all segments [3] - Second quarter revenue increased by 14% [17] - **Dividends and Share Repurchases**: - Consistent dividend payments since 1977, with a current yield of about 6% [12][30] - Share repurchase authorization of up to $17.5 million, with $7 million spent this year [31] Market Dynamics and Challenges - **Macro Environment**: - Political uncertainty and tariffs have impacted purchasing behavior, particularly in the branded products segment [15][16] - The healthcare apparel market remains steady, with ongoing demand for uniforms [18] - Contact center services are experiencing high demand, with a full pipeline of new business opportunities [19] - **Customer Sentiment**: - There is still some uncertainty affecting purchasing decisions, but overall sentiment is improving [21][22] Strategic Initiatives - **Capital Allocation**: - Focus on maintaining a leverage ratio of 2–2.5x EBITDA to allow for flexibility in share buybacks and investments [28][29] - Prioritizing organic growth investments and strategic acquisitions to spur growth in branded products and contact center segments [29] - **AI Integration**: - Early adoption of AI technology in contact center operations to enhance customer interactions and improve efficiency [24][25] - AI is being used to coach agents and improve service quality, leading to better customer satisfaction [25][26] Future Outlook - **Growth Opportunities**: - Significant potential for growth in the branded products segment due to its fragmented nature [32] - Interest in expanding contact center services into new geographies and business lines [32][33] - Potential for margin improvement across all segments through cost reductions and enhanced selling capabilities [35] Conclusion - Superior Group of Companies presents a compelling investment opportunity with diversified business segments, strong financial performance, and a focus on growth through strategic initiatives and market expansion [36]

Summary of Superior Group of Companies Conference Call Company Overview - **Company Name**: Superior Group of Companies (NasdaqGM: SGC) - **Date of Conference**: September 18, 2025 - **Key Speakers**: Mike Koempel (CFO), Michael Benstock (Chairman and CEO) - **Company History**: Founded over 100 years ago, with a focus on three diversified segments [2][3] Industry Segments 1. **Healthcare Apparel** - Largest provider of healthcare apparel in the U.S., serving over 12 million healthcare professionals [5][6] - Total Addressable Market (TAM) estimated at over $4 billion, with significant growth opportunities [9] - Key brands include Wink and Fashion Seal Healthcare, with a strong omnichannel distribution strategy [8][10] 2. **Branded Products** - This segment is the largest, providing promotional products and logoed uniforms to major U.S. companies [11] - The branded products industry is approximately $26 billion, with SGC ranking among the top 10 largest branded distributors [14] - Notable clients include Taco Bell, Dunkin', Tesla, Walmart, and CVS, focusing on high-quality merchandise rather than low-value items [12][13] 3. **Contact Centers (The Office Gurus)** - Operates nearshore contact centers in El Salvador, Belize, the Dominican Republic, and Florida [19][20] - Fastest growing segment with a cumulative adjusted growth of 22% through 2024 and an EBITDA margin of 12.6% [22] - Market share is minimal, focusing on small to medium-sized businesses, with a total market exceeding $100 billion in the U.S. [22] Financial Highlights - **Revenue**: Consolidated revenues were $566 million, with a CAGR of 8% since 2019 [4] - **2025 Guidance**: Projected sales range of $550 to $575 million, indicating continued growth across all segments [24] - **Balance Sheet**: Net leverage ratio improved to about 1.7 times EBITDA, with a target range of 2 to 2.5 times [37][38] - **Dividends**: Uninterrupted dividend payments since 1977, with a yield of 4% to 5% [41][42] Strategic Initiatives - **Cost-Savings Plan**: Announced a $13 million reduction in annualized budgeted expenses, with expected benefits to be fully realized by 2026 [45][46] - **AI Integration**: Implementing AI across contact center services to enhance efficiency and customer loyalty, with 35 customers already utilizing the AI stack [34][35] - **Share Repurchase Program**: Initiated in August 2024, with $15 million of stock repurchased, balancing investments and share buybacks [38] Market Dynamics - **Customer Sentiment**: Improvement noted in the second quarter of 2025, with a 14% increase in branded products sales compared to the first quarter [42] - **Tariff Impact**: Initial concerns over tariffs have subsided, leading to increased willingness among customers to proceed with purchasing decisions [42][43] - **Sales Team Expansion**: Plans to expand and upskill sales teams across all business segments in 2026 [47][48] Conclusion - Superior Group of Companies is positioned for growth across its diversified segments, with a strong focus on customer retention, strategic investments, and leveraging technology to enhance operational efficiency. The company maintains a solid financial foundation and is committed to returning value to shareholders through dividends and share repurchases.

Group 1 - Superior Group of Companies, Inc. will participate in a fireside chat at the Sidoti Virtual Investor Conference on September 18, 2025, at 10:45 AM Eastern Time [1] - The live webcast and replay of the conference will be available on the company's Investor Relations website [1] - Management will also host virtual meetings throughout the day of the conference [1] Group 2 - Superior Group of Companies was established in 1920 and consists of three business segments: Healthcare Apparel, Branded Products, and Contact Centers [2] - Each segment serves large, fragmented, and growing addressable markets, enabling businesses to create extraordinary brand engagement experiences [2] - The company emphasizes service, quality, advanced technology, and omnichannel commerce as competitive advantages [2] - Superior Group of Companies is committed to enhancing shareholder value through organic growth and strategic acquisitions [2]