Summary of Superior Group of Companies (SGC) Conference Call - June 12, 2025 Company Overview - **Company**: Superior Group of Companies (SGC) - **CEO**: Michael Benstock - **CFO**: Mike Kempel - **Established**: Over 100 years ago, with Michael Benstock serving as CEO for 22 years [2][3] Industry Segments 1. **Health Care Apparel** - Largest and oldest provider of health care apparel in the U.S. - Serves approximately 12 million health care professionals [6][9] - Total Addressable Market (TAM) estimated at over $4 billion, with significant growth potential [10] - Strong brands include Wink and Fashion Seal Healthcare [8][9] 2. **Branded Products** - Provides promotional products and logo uniforms to major companies [12] - Industry size estimated at $26 billion with 25,000 competitors [15] - Notable clients include Taco Bell, Dunkin', and Tesla [13][14] 3. **Contact Center Services** - Operates as The Office Gurus, focusing on small to medium-sized businesses [19] - Fastest growing segment with a five-year sales CAGR of almost 22% [23] - Recognized for quality customer service and high customer retention [21][22] Financial Highlights - **Revenue Growth**: SGC has achieved an annualized growth rate of 11% across all segments [24] - **Cash Flow**: Positive free cash flow and reduced working capital and debt, with a net leverage ratio decreased by over 50% since 2022 [25] - **Dividend**: Consistent dividend payments since 1977, with discussions on future increases based on performance [26][54] Strategic Initiatives - **Market Share Expansion**: Focus on omnichannel strategies, including direct-to-consumer sales, to capture more market share in health care apparel [39][40] - **Capital Allocation**: Active share repurchase program with a recent authorization of up to $17.5 million [44] - **Acquisitions**: Plans for strategic acquisitions in branded products and contact center markets [46] Challenges and Opportunities - **Tariff Impact**: Health care apparel business is largely unaffected by tariffs, while branded products may see some pricing adjustments [30][31] - **Employee Retention**: Gifting remains a key strategy for customer loyalty despite budget constraints [35][36] - **Technological Investment**: Significant investment in AI technology to enhance service offerings in contact centers [47] Customer Relationships - Long-standing contracts with major brands like Walmart and CVS, indicating high customer retention and stickiness [50][53] Conclusion - SGC is well-positioned for growth across its diversified business segments, with strong financial health and strategic initiatives aimed at capturing market share and enhancing customer relationships [24][25][39]

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INVESTOR PRESENTATION May 2025 Forward-looking statements involve known and unknown risks and uncertainties that may cause future results to differ materially from those suggested by the forward-looking statements. Such risks and uncertainties include, but are not limited to the following; our business, operations, customers, suppliers nd employees; general economic conditions in the areas of the United States in which the Company's customers are located; changes in the market where uniforms are worn, where ...

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