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2025年全球IT资产管理(ITAM)调查:五个关键策略:在云驱动、人工
Sou Hu Cai Jing· 2026-02-22 06:59
Core Insights - The Deloitte 2025 Global IT Asset Management (ITAM) survey emphasizes the urgent need for organizations to transition ITAM from a back-office function to a strategic capability in a cloud and AI-driven environment, highlighting five key strategies to address governance, collaboration, and technology application challenges. Group 1: Key Strategies - The first strategy focuses on building an ITAM foundation that is compatible with AI and cloud, integrating ITAM with FinOps, with only 29% of organizations having dedicated FinOps teams [1][2][3] - The second strategy emphasizes centralized management of SaaS licenses, as only 34% of organizations currently manage SaaS licenses centrally, leading to 69% experiencing shadow IT issues [1][2][3] - The third strategy positions ITAM as a pillar for cybersecurity and compliance, with only 29% of organizations incorporating ITAM into their cybersecurity strategies, indicating a significant gap in integration [2][3][4] - The fourth strategy advocates for leveraging intelligent automation for precise decision-making in ITAM, with only 24% of organizations using automation to monitor over half of their cloud spending [2][3][4] - The fifth strategy suggests aligning ITAM with corporate sustainability and ESG goals, with nearly half of organizations optimizing assets through ITAM to support sustainability [2][3][4] Group 2: Urgent Actions - The survey identifies seven urgent actions for organizations, including accelerating AI and automation implementation, enhancing data management quality, strengthening centralized governance, promoting cross-departmental integration, optimizing cloud license management, improving cost control, and achieving deep integration of processes and strategies [3][4]