Core Viewpoint - The article emphasizes the shift in the Chinese automotive market from a focus on functional benefits to emotional value, highlighting how vehicles are increasingly seen as a "third space" for personal and family interactions rather than just transportation tools [6][10]. Group 1: Emotional Value in Automotive - NIO defines its product methodology through a "user value system" that prioritizes emotional value over functional improvements, indicating that emotional aspects like personal expression and social status are crucial in product design [4][10]. - The automotive market is transitioning to "emotional competition," where vehicles serve as emotional buffers and spaces for family activities, reflecting a deeper understanding of consumer needs [6][10]. - Emotional value is categorized into four layers: "self-pleasure," "family comfort," "community engagement," and "journey assurance," each addressing different consumer experiences and expectations [12][13][14][15]. Group 2: Market Dynamics and Consumer Behavior - The Chinese automotive market has undergone two significant shifts: the initial "functional dividend" focusing on parameters like size and efficiency, followed by the emergence of "emotional dividends" that prioritize emotional stability and connection [8][10]. - Changes in family structures and commuting patterns have made emotional experiences in vehicles more important, with consumers seeking comfort and connection during their travels [10][17]. - The article notes that consumers are now more willing to pay for designs and services that enhance their emotional well-being rather than just technical specifications [10][12]. Group 3: Engineering Emotional Value - To create stable emotional experiences, automotive companies must integrate sensory design, intelligent software, and service/community layers, forming a comprehensive emotional value system [24][27]. - Sensory design focuses on elements like lighting, sound, and scent to create a calming atmosphere, while intelligent software enhances user interaction and driving experience [24][26]. - Service and community aspects provide long-term emotional support, fostering a sense of reliability and belonging among users [26][27]. Group 4: Globalization and Cultural Adaptation - As Chinese automotive brands expand globally, they face the challenge of translating emotional value into culturally relevant experiences, balancing local preferences with universal needs for comfort and trust [29][30]. - Different markets have varying expectations; for instance, European consumers prioritize reliability and privacy, while North American consumers appreciate personalization and innovation [29][30]. - The goal for Chinese automotive companies is to provide a "world-class experience" that respects cultural nuances while delivering emotional support [30].