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以公共数据驱动城市治理:三亚获进展
Zhong Guo Xin Wen Wang· 2025-12-24 02:14
在医疗健康服务方面,三亚深化医疗数据互通与协同应用,推动全市公立医疗机构检查检验结果应认尽 认。目前,三亚经济圈五市县18家二级以上公立医院65项影像与89项检验共享清单落地,三亚在全省率 先上线云影像,不仅给患者跨院复诊带来了便利,也为医生准确、高效诊断提供了强有力的支持。 中新网海口12月24日电 (黄方舟)在国家城市信用状况监测中,三亚市长期位居全省前列,并稳定处于全 国地级市前30%。 在23日举行的"海南自贸港政策解读"系列主题新闻发布会上,三亚市营商环境建设局营商环境综合服务 中心主任蒲首豆说,三亚已成功创建18个"信用社区",其中,月川社区5000多套回迁房屋中将近80%采 取"信用+装修"模式;水蛟村"信用+庭院经济"模式带动村民收入增长36.8%,净利润提升74%。 基层信用治理成效显著,成为三亚在公共数据驱动城市治理方面取得的一个具体进展。此外,三亚以公 共数据驱动城市治理,也带动旅游市场监管效能提升、医疗健康服务更加便捷、义务教育入学更加公平 高效和基层减负松绑效果突出。 在三亚,放心游场景已入选国家文化和旅游部全国智慧旅游解决方案优秀案例。近年来,三亚打造"三 亚放心游"平台,构建"一 ...
三亚获评全国法治政府建设示范市
Hai Nan Ri Bao· 2025-11-18 01:37
Core Viewpoint - Sanya has been recognized as a national model city for the construction of a law-based government, marking a significant achievement for Hainan Province in promoting legal governance and enhancing the business environment [2][4]. Group 1: Legal Governance and Business Environment - Sanya has implemented innovative online services through the Haiyi Ban platform, allowing businesses to submit applications across provinces easily [2]. - The city has achieved a 99.42% rate for "zero-run" services at the municipal level, with 2,254 items available for provincial processing and 831 items for cross-provincial processing [3]. - The introduction of the "Sanya City Optimization of Business Environment Regulations" provides a solid institutional guarantee for the market-oriented, law-based, and international construction of the business environment [4]. Group 2: Administrative Efficiency and Service Innovation - Sanya has launched the first government service e-commerce store in the country, allowing citizens to order services online, including the delivery of certificates directly to their homes [3]. - The city has implemented measures to streamline project approval processes, reducing approval times by over 30% through initiatives like the "no-fee zone" for enterprise establishment [3]. Group 3: Law Enforcement and Consumer Protection - Sanya has established a "first compensation" mechanism through the "Sanya Rest Assured Travel" platform, ensuring rapid processing of tourist complaints with a target of 3 minutes for acceptance and 30 minutes for compensation [6]. - The city has developed a comprehensive credit system for businesses, enhancing consumer confidence through transparent access to business credit ratings and records [5][6]. Group 4: Environmental and Social Governance - Sanya has introduced targeted regulations in ecological protection, such as the "Sanya River Ecological Protection Management Regulations," promoting high-quality development in environmental governance [7]. - The city has established a multi-faceted dispute resolution mechanism, exemplified by the successful resolution of an international divorce case through online mediation [7][8]. Group 5: International Legal Services - The establishment of the second international commercial court in Hainan Free Trade Port aims to provide high-level legal services for foreign-related cases, enhancing the region's openness [8]. - The court has implemented bilingual legal documents and training programs to support foreign litigants, facilitating better understanding and participation in legal processes [8].
三亚构建“标准+信用+智慧”旅游消费保障体系
Hai Nan Ri Bao· 2025-08-09 23:19
Core Viewpoint - Sanya has established a "standard + credit + intelligence" tourism consumption guarantee system to enhance consumer protection and promote high-quality development in the tourism market [2][3]. Group 1: Standardization and Regulation - Sanya has implemented a series of industry service standards across six key tourism elements: dining, accommodation, transportation, entertainment, shopping, and activities, focusing on standardization to address previous market issues [3][4]. - The city introduced local standards for seafood dining, including price transparency and mandatory use of electronic scales, which has led to a significant increase in customer traffic for compliant businesses [3]. - A total of 16 local standards have been established, with six being national firsts, ensuring that consumers have clear pricing and businesses have operational guidelines [4]. Group 2: Credit-Based Market Governance - Sanya has shifted from a reactive regulatory approach to a proactive one by implementing a "credit +" governance model, which emphasizes credit evaluation and positive incentives to create a transparent consumer environment [5]. - The introduction of a "one household, one code" system allows consumers to access detailed information about merchants, enhancing their ability to make informed choices and avoid potential pitfalls [6]. Group 3: Smart Complaint Handling - The "Sanya Rest Assured Travel" platform enables quick resolution of consumer complaints, with a commitment to respond within 30 minutes, showcasing the integration of big data and AI in tourism governance [7]. - The platform has successfully handled 14,415 complaints with a 100% effective resolution rate, demonstrating the efficiency of the complaint management system [8]. Group 4: Financial Support and Coverage - The "advance compensation" fund for the complaint handling system has been expanded to 10 million yuan, with over 100,000 merchants included in the "Rest Assured Travel" directory, covering various tourism consumption scenarios [8].