三亚获评全国法治政府建设示范市 法治清风浸润鹿城 法治赋能 厚植营商环境沃土 在三亚市政务服务中心，企业通过海易办平台线上提交申请，轻松实现"跨省办事";在三亚多个景 区、商圈，游客扫码即可查看商家信用档案，安心享受"放心游";在三亚国际商事调解中心，外籍调解 员以多语种搭建沟通桥梁，高效化解涉外纠纷…… 日前，中央全面依法治国委员会办公室公布第三批全国法治政府建设示范地区和项目名单，三亚市 获评全国法治政府建设示范市，成为海南省唯一获此殊荣的市县，为法治海南建设再添浓墨重彩的一 笔。 "您可以先扫码了解我们的信用情况，再决定是否选择我们的产品。"近日，在三亚逍遥国际旅行 社，工作人员正在引导游客扫描专属信用码。通过"三亚放心游"平台，游客可清晰查看商家的经营资 质、信用评级、奖惩记录等信息，实现"码"上知信用、消费更安心。 "一次不用跑，证书直接送到家，太贴心了!"刚收到中级会计师资格证的林女士，在京东商城"三亚 市政务服务中心生活服务专营店"留下了五星好评。这是三亚创新打造的全国首家政务服务电商店铺， 群众只需通过手机一键下单，即可享受涵盖初级会计师资格证等64项高频服务事项。 近年来，三亚将法治贯穿营商 ...

Core Viewpoint - Sanya has established a "standard + credit + intelligence" tourism consumption guarantee system to enhance consumer protection and promote high-quality development in the tourism market [2][3]. Group 1: Standardization and Regulation - Sanya has implemented a series of industry service standards across six key tourism elements: dining, accommodation, transportation, entertainment, shopping, and activities, focusing on standardization to address previous market issues [3][4]. - The city introduced local standards for seafood dining, including price transparency and mandatory use of electronic scales, which has led to a significant increase in customer traffic for compliant businesses [3]. - A total of 16 local standards have been established, with six being national firsts, ensuring that consumers have clear pricing and businesses have operational guidelines [4]. Group 2: Credit-Based Market Governance - Sanya has shifted from a reactive regulatory approach to a proactive one by implementing a "credit +" governance model, which emphasizes credit evaluation and positive incentives to create a transparent consumer environment [5]. - The introduction of a "one household, one code" system allows consumers to access detailed information about merchants, enhancing their ability to make informed choices and avoid potential pitfalls [6]. Group 3: Smart Complaint Handling - The "Sanya Rest Assured Travel" platform enables quick resolution of consumer complaints, with a commitment to respond within 30 minutes, showcasing the integration of big data and AI in tourism governance [7]. - The platform has successfully handled 14,415 complaints with a 100% effective resolution rate, demonstrating the efficiency of the complaint management system [8]. Group 4: Financial Support and Coverage - The "advance compensation" fund for the complaint handling system has been expanded to 10 million yuan, with over 100,000 merchants included in the "Rest Assured Travel" directory, covering various tourism consumption scenarios [8].