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预付费消费防坑全攻略:常见套路与实用对策
Xin Lang Cai Jing· 2025-09-29 09:37
二、合同条款中的隐蔽陷阱 预付费合同往往是纠纷的"重灾区"。常见问题包括模糊的有效期、苛刻的退款条件等。王女士曾在舞蹈 培训机构签订两年期协议,但孩子升学后无法继续上课。申请退费时却被告知"超过三个月未上课自动 作废",原因是合同里有一行小字:"学员需保证每月至少参加四次课程,否则视为放弃剩余课时。" 刘女士在健身房办理三年卡,因工作调动想退掉剩余费用,却被要求扣除 30% 的违约金外加手续费, 最终只拿回不到一半。 对策:签合同时务必逐字阅读,重点关注:1. 退款条件及比例;2. 服务有效期;3. 转卡或转让规 则;4. 不可抗力条款。遇到不合理内容,应当场要求修改或补充书面说明。 预付式消费如今已渗透到生活的方方面面——健身房年卡、早教课程包、美容美发储值卡……商家 用"充得越多省得越多"的承诺吸引消费者,但其中也潜藏着不少风险。如何在享受优惠的同时守住钱 包?本文结合真实案例,为你揭秘预付费消费中的常见套路,并提供实用对策。 一、低价折扣背后的风险 很多人选择预付费,看重的是"充得越多越划算"。但不少优惠背后藏着限制条件。比如某连锁美容院推 出的"充一万送五千"活动,宣传中承诺五折护理价,但限定只能用于 ...
健身房不跑路才奇怪了
虎嗅APP· 2025-08-12 10:31
Core Viewpoint - The fitness industry, particularly gyms, is facing significant challenges leading to a high rate of closures, primarily due to the mismatch between consumer demand and the operational realities of gym businesses [5][17][34]. Group 1: Industry Challenges - Many established gym brands, such as 威尔仕, are struggling to survive in the current market [5][7]. - The phenomenon of gyms going bankrupt is common, with many consumers experiencing multiple gym closures [14][16]. - The fundamental issue is that the gym model is counterintuitive to human nature, as most people lack the self-discipline to maintain a consistent workout routine [19][21]. Group 2: Consumer Behavior - A significant portion of the population does not require gym memberships to achieve fitness goals, as resources for self-guided workouts are widely available [21][22]. - The demographic of hardcore gym users is very small, with many opting for free public spaces to exercise instead [23][25]. - The high costs associated with gym memberships and personal training deter many potential customers, leading to a reliance on cheaper alternatives [26][27]. Group 3: Financial Viability - The operational costs of running a gym are substantial, including high rent, equipment costs, and utilities, making it difficult to sustain profitability [45][46]. - The reliance on selling personal training sessions for revenue is problematic, as many gym members do not attend regularly, limiting sales opportunities [49][50]. - The cash flow issues in gyms are exacerbated by the fact that many members do not utilize their memberships, leading to a lack of recurring revenue [36][38]. Group 4: Sales Practices - The pressure to sell personal training sessions has led to questionable sales tactics, where some trainers may exaggerate the necessity of their services [56][63]. - The disconnect between skilled trainers and sales ability results in a market where less qualified individuals may succeed in selling services over more knowledgeable trainers [58][62]. - The prevalence of negative experiences with personal trainers has tarnished the reputation of the industry, leading to a general distrust among consumers [67]. Group 5: Business Models - Some gym owners have adopted a "pump and dump" strategy, where they quickly sell memberships and then close down, leaving customers with unused services [70][72]. - The industry is characterized by a high turnover of new gyms, with many failing within the first few years of operation [72][73]. - The operational model of gyms is increasingly viewed as unsustainable, with many owners recognizing that long-term viability is unlikely [69][68].