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预付费消费避坑指南:办卡前做好这些,维权不再难
Xin Lang Cai Jing· 2025-11-20 08:42
Core Viewpoint - The prepaid consumption model is increasingly popular in industries such as fitness, beauty, education, and training, but it carries risks such as business closures, service quality decline, and refund difficulties [1][3] Group 1: High Complaint Areas in Prepaid Consumption - Business closure and absconding are the most common disputes, where consumers are unable to recover prepaid funds after businesses suddenly shut down [1] - Service quality often declines after consumers purchase prepaid cards, with businesses reducing service standards or adding restrictions that contradict initial promises [1] - Difficulty in obtaining refunds arises when businesses refuse requests based on terms like "no refunds for prepaid cards" [1] - Disputes can occur when original businesses transfer ownership, and new operators do not recognize the remaining balance on prepaid cards [1] Group 2: Practical Tips for Avoiding Pitfalls - Consumers should investigate the business's qualifications and reputation by checking the "National Enterprise Credit Information Publicity System" and searching for complaint records on platforms like Black Cat Complaints [2] - It is advisable to be cautious with large prepaid amounts, adhering to legal regulations that suggest keeping prepaid amounts reasonable [2] - Consumers should insist on signing formal contracts when purchasing prepaid cards, clearly outlining terms and conditions [2] - Keeping all transaction evidence, including contracts, payment receipts, and promotional materials, is crucial for dispute resolution [2] Group 3: Diverse Channels for Consumer Rights Protection - Consumers can utilize various channels to protect their rights in case of disputes, including the 12315 hotline and the Black Cat Complaints platform, which offers a quick complaint processing system [3] - Specific industry-related complaint channels should be chosen for more effective resolution, such as local education authorities for education-related disputes or business departments for fitness and beauty complaints [3] - Awareness of consumer safety and effective use of complaint platforms are essential for safeguarding legal rights while enjoying the benefits of prepaid services [3]
“不眠生意”成为消费新蓝海,谁是下一个赢家?
Sou Hu Cai Jing· 2025-11-19 15:25
Core Viewpoint - The rise of 24-hour business operations in various sectors, particularly in food and beverage, reflects changing consumer demands and urban lifestyles, with a significant focus on nighttime consumption and emotional value rather than just functional value [4][8]. Group 1: Night Economy Trends - Many businesses, including tea shops and convenience stores, are extending their operating hours to cater to the growing demand for nighttime services, with some establishments reporting a 1.8 times increase in nighttime customer spending compared to daytime [5][6]. - The Jiangsu province has implemented policies to promote the night economy, encouraging businesses to adapt their operations to meet the needs of night consumers [4][5]. - The nighttime consumer base includes night shift workers, students, and young people, indicating a shift in lifestyle and work patterns that necessitate 24-hour services [7][8]. Group 2: Consumer Behavior and Preferences - Consumers are increasingly seeking emotional fulfillment through their purchases, with nighttime offerings providing a sense of comfort and companionship [8][9]. - A significant portion of consumer spending, approximately 60%, occurs during nighttime hours, highlighting the importance of this market segment [7][8]. - The demand for convenience and immediate gratification is driving the growth of nighttime consumption, with many consumers valuing the ability to access services at any hour [8][9]. Group 3: Operational Challenges - The 24-hour business model faces challenges such as high operational costs, including employee wages and utilities, which can lead to financial strain if nighttime revenues do not meet expectations [9][11]. - Employee turnover in night shifts poses a challenge for maintaining service quality and increasing recruitment and training costs [11]. - The unpredictability of nighttime customer traffic creates additional risks for businesses, necessitating strategies to cultivate stable nighttime consumer habits [9][12]. Group 4: Innovative Solutions - Some businesses are innovating by creating unique consumer spaces, such as cafes with study areas, to attract a diverse clientele during nighttime hours [12]. - Simplifying product offerings during nighttime operations can help reduce waste and streamline service, allowing businesses to operate more efficiently [12]. - Collaboration between businesses and government is essential to support the growth of the night economy, ensuring that urban planning and policies align with the needs of nighttime consumers [12].
网红健身房超级猩猩多地闭店,回应:部分合同到期,不续了
新浪财经· 2025-11-19 09:39
Core Viewpoint - The fitness brand Supermonkey is experiencing a significant number of store closures across multiple cities in China, raising concerns about its operational viability and growth strategy [3][4][7]. Store Closures - Supermonkey has closed several locations in major cities including Beijing, Shanghai, Wuhan, Chengdu, and Shenzhen, with specific stores like the Financial City in99 store and the K11 store in Wuhan being affected [3][9]. - The company announced its entry into Fuzhou and Xiamen in June 2024, but all eight stores in these cities have since closed within a year [3][15]. Reasons for Closures - Customer service representatives indicated that some closures were due to contract expirations and non-renewals [4][10]. - There have been complaints from consumers regarding abrupt closures without prior notice, leading to dissatisfaction with the service [10]. Business Model and Expansion Goals - Supermonkey was founded with a vision to open 10,000 stores within ten years, but after five years, it has only managed to establish nearly 300 locations, achieving less than 3% of its goal [4][25]. - The company has undergone multiple rounds of financing, totaling over 600 million yuan, with significant backing from prominent investors [6]. Performance Comparison - Supermonkey's growth has stagnated, with only a net increase of 2 stores over nearly two years, contrasting sharply with competitors like LeKe Sports, which has rapidly expanded its store count [25][26]. - The brand's operational challenges in Fuzhou and Xiamen, where it attempted a franchise model, have been cited as a reason for the closures in these cities [24][25]. Future Outlook - The CEO has acknowledged the difficulties in achieving the ambitious store count goal, emphasizing the need for quality over quantity in store openings [27]. - To meet the original target, Supermonkey would need to open approximately 1,940 new stores annually over the next five years, a feat considered highly challenging given current growth rates [27].
佛山市言安医疗器械中心(个人独资)成立 注册资本0.1万人民币
Sou Hu Cai Jing· 2025-11-19 08:21
天眼查App显示,近日,佛山市言安医疗器械中心(个人独资)成立,法定代表人为许立勇,注册资本 0.1万人民币,经营范围为一般项目:第一类医疗器械销售;健身休闲活动;保健食品(预包装)销 售;食品销售(仅销售预包装食品);医护人员防护用品批发;日用品销售;会议及展览服务;食用农 产品批发;地产中草药(不含中药饮片)购销;食用农产品零售;组织文化艺术交流活动;健康咨询服 务(不含诊疗服务);化妆品零售;家用电器销售;电子产品销售;互联网销售(除销售需要许可的商 品);针纺织品销售;家具销售;家居用品销售;气体、液体分离及纯净设备销售。(除依法须经批准 的项目外,凭营业执照依法自主开展经营活动)。 ...
开往「我,重新成为我」的明日飞船已就位 | 虎嗅F&M创新节赠票福利
AI前线· 2025-11-13 05:25
Core Viewpoint - The article promotes the "F&M Innovation Festival 2025," emphasizing its role in exploring AI applications, celebrating business breakthroughs, and encouraging self-reconstruction in the industry [1]. Group 1: Event Details - The event will take place on November 22-23, 2025, at the Beijing 798·751 Park [1]. - Attendees can unlock limited free tickets, allowing them to choose any single day to attend [3][4]. Group 2: Agenda Highlights - On November 22, the theme is "AI Reshapes Everything," featuring discussions led by industry leaders such as Wang Zhongyuan and Wang Xiaochuan, focusing on large models and life sciences [6]. - The event will include a debate on whether AI will enhance or diminish human intelligence [6]. - On November 23, the theme is "Consumption: 'I' is Meaning," with practical insights from brands like Haidilao and Lekke, discussing consumer insights among younger generations [6]. - Special speeches will be given by Jiang Nan Chun and Professor Zhou Lian on human reconstruction [6]. - The festival will also feature hands-on experiences with AI-native hardware and immersive social interactions with entrepreneurs and product pioneers [6].
健身行业乱象亟待规范
Jing Ji Ri Bao· 2025-11-11 22:12
Core Insights - The fitness industry is facing challenges due to low entry barriers, inadequate training, and chaotic certification management, which harm consumer rights and confidence [1][2] - The lack of unified and authoritative industry standards leads to a disordered environment, allowing profit-driven entities to exploit the situation [1] - There is a pressing need to establish a systematic and effective industry regulation framework to enhance the professional image of fitness trainers [1] Industry Standards - A clear and strict entry threshold for fitness trainers should be established, including core knowledge, practical skills, and ethical standards [1][2] - Collaboration between relevant departments and industry organizations is essential to create a nationally recognized mandatory qualification system [1] Training and Certification - A nationwide unified training and assessment standard should be developed, emphasizing subjects like exercise physiology, injury prevention, and emergency response [2] - A regular supervision and evaluation mechanism for training institutions must be implemented to ensure compliance and quality [2] - The credibility of professional qualification certificates needs to be restored by regulating issuing bodies and processes, and by establishing a recognized core certification system [2]
进博观潮 看消费市场提质升级
Zhong Guo Qing Nian Bao· 2025-11-11 05:55
Core Insights - The China International Import Expo (CIIE) continues to serve as a platform for observing trends in consumer upgrades, emphasizing its role as a launchpad for global new products and innovative services [1][4] - Key themes emerging from the expo include "intelligent," "personalized," "green," and "health," reflecting a growing consumer demand for high-quality living [1][2] Group 1: Consumer Trends - The aging population is driving the demand for age-friendly products, as seen in IKEA's dedicated section for senior citizens, which addresses safety and convenience in home environments [2][3] - Health-conscious consumption is on the rise, with various sectors showcasing innovations in dietary management, exercise, and health monitoring, aligning with the "Weight Management Year" initiative [2][3] - The demand for high-quality seafood is increasing, with a notable 40% growth in the import of live bread crabs from 2023 to 2024, highlighting the shift towards premium food products [3] Group 2: Market Development - Companies are leveraging the CIIE to explore and cultivate potential markets, with Tmall International introducing over 100 global brand new products tailored for Chinese consumers [6][9] - The introduction of a pet-themed exhibition area aims to enhance consumer awareness and understanding of pet care, indicating a growing market for pet-related products [6][7] - Cross-border e-commerce platforms are facilitating the entry of overseas brands into China, addressing challenges such as market environment uncertainties and compliance hurdles [8][9] Group 3: Brand Engagement - Tmall International is actively involved in supporting overseas brands throughout their market entry process, providing resources and guidance to ensure their success in China [9][10] - The establishment of a "Cross-Border E-commerce Preferred Platform" at the expo aims to connect global brands with Chinese consumers, enhancing the shopping experience and meeting diverse consumer needs [8][10]
郑州消费市场新潮澎湃
Zheng Zhou Ri Bao· 2025-11-06 01:02
Core Insights - Zhengzhou is actively promoting consumption policies to stimulate economic growth, with a significant increase in demand for cultural, sports, and smart upgrade products [3][4][9]. Group 1: Consumption Policies - Zhengzhou has implemented a series of consumption vouchers totaling 4.9 million yuan to boost spending across various sectors, including dining, retail, and entertainment [4][5]. - The frequency and coverage of consumption vouchers have effectively stimulated market activity and increased consumer engagement [4][5]. Group 2: New Commercial Landmarks - New commercial landmarks like Zhengdong Vientiane City and Baidu New Image have attracted over 1 million visitors within the first ten days of opening, indicating a strong revival in consumer interest [5]. - The combination of targeted consumption vouchers and new commercial developments is creating a multiplier effect on consumer spending [5]. Group 3: Sports and Fitness Consumption - There has been a remarkable 77.8% year-on-year increase in the retail sales of sports and entertainment products in Zhengzhou during the first three quarters of the year [7][9]. - The growth in fitness facilities and affordable gym memberships is contributing to a rising trend in sports consumption among residents [7][8]. Group 4: Smart Device Consumption - The retail sales of photographic equipment and wearable smart devices have seen significant growth, with increases of 121.3% and 121.7% respectively in the first three quarters [9][10]. - Innovative smart products, such as AI-enabled earphones and smartwatches, are gaining popularity, reflecting a shift towards upgraded consumer preferences [9][10].
四川三季度消费者投诉教育培训投诉增幅居首
Zhong Guo Xin Wen Wang· 2025-11-03 07:45
Core Insights - The report from the Sichuan Consumer Rights Protection Committee indicates a significant increase in consumer complaints related to education and training services, which accounted for 7.35% of total complaints in Q3 2025, marking a year-on-year increase of 3.53 percentage points, the highest among service categories [1] Group 1: Complaint Statistics - A total of 17,758 complaints were received by consumer committees in Sichuan during Q3, with a resolution rate of 72.67%, recovering economic losses of 5.92 million yuan for consumers [1] - The top three complaint categories were quality issues (5,594 complaints, 31.50%), after-sales service problems (3,244 complaints, 18.27%), and pricing issues (2,082 complaints, 11.72%) [1] Group 2: Specific Complaint Cases - Complaints in the education and training sector were driven by misleading marketing tactics, such as false income claims and hidden fees, leading to disputes over refund policies [2] - Notable cases included a consumer being charged a 10% penalty for withdrawing from a painting course despite promises of easy refunds, and another consumer facing pressure to upgrade a course after initial dissatisfaction [2] Group 3: Broader Consumer Issues - Complaints regarding prepaid consumption in sectors like beauty, fitness, and education remain high, primarily due to businesses failing to honor commitments and imposing unreasonable fees [3] - Issues in live-streaming sales include false advertising, refund barriers, and difficulties for minors in making purchases, with several consumers successfully recovering funds through mediation [3] Group 4: Recommendations and Measures - The Sichuan Consumer Rights Protection Committee proposed measures to address the complaints, including stricter regulations on false advertising in education and training, and the establishment of third-party escrow for prepaid funds [4] - Recommendations also included promoting virtual reality for hotel bookings, implementing overselling alerts, and enhancing consumer education to avoid scams related to high-income job offers [4]
为什么「死肌肉」成了健身鄙视链的新话术?
3 6 Ke· 2025-11-03 01:25
Core Viewpoint - The concept of "dead muscle" has emerged in the fitness community, suggesting that muscles developed through traditional bodybuilding are often perceived as inflexible and ineffective, leading to a stigma against those who engage in such training [3][9][14]. Group 1: Perception of "Dead Muscle" - "Dead muscle" refers to muscle that has grown through singular stimulation, resulting in low flexibility and adaptability, which has been a long-standing belief in the fitness community [3][14]. - The term gained popularity after a contestant on a reality show highlighted the limitations of traditional bodybuilding, sparking discussions and challenges in the fitness community [3][5]. - The stereotype suggests that individuals with large muscles are often clumsy and lack agility, reinforcing the notion that bodybuilding is less functional compared to other forms of training [7][9][13]. Group 2: Misunderstandings in Fitness - The perception of "dead muscle" stems from a misunderstanding of fitness goals, where bodybuilding is often compared to athletic training, which includes a broader range of physical capabilities [18][20]. - Many fitness enthusiasts aim for aesthetic improvements rather than athletic performance, and the comparison to athletes is deemed unfair [20][21]. - The fitness community is evolving, with a shift towards more diverse training methods that emphasize functional fitness, reducing the dominance of traditional bodybuilding [21][23]. Group 3: Diversity in Fitness Training - The rise of functional training and various fitness competitions has led to a more inclusive view of fitness, where different training styles are recognized for their unique benefits [21][23]. - Traditional bodybuilding is no longer the sole focus, as new forms of exercise like CrossFit and yoga gain popularity, promoting a more holistic approach to fitness [21][24]. - The narrative around "dead muscle" is challenged by the understanding that all forms of exercise contribute to overall health and fitness, and there should be no hierarchy among different training methods [23][24].