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罗永浩回应西贝致歉:10月1号前还要继续卖剩菜是吗?
Feng Huang Wang· 2025-09-15 06:21
Core Viewpoint - The company Xibei has issued an apology regarding its production processes, acknowledging a significant gap between its offerings and customer expectations, and has committed to making necessary adjustments by October 1, 2025 [1]. Group 1: Apology and Commitment - Xibei has expressed deep apologies for the inconvenience and concerns caused to customers due to discrepancies in production processes [1]. - The company appreciates the feedback and suggestions from customers regarding this matter [1]. Group 2: Adjustments Timeline - Xibei plans to implement a series of adjustments across its nationwide stores before October 1, 2025 [2]. Group 3: Quality and Safety Measures - The company is actively communicating with upstream suppliers to shorten the shelf life of products while ensuring food safety and inventory turnover [3]. Group 4: Menu Adjustments - All dishes using soybean oil will switch to non-GMO soybean oil [4]. - Children's meal beef stew will be adjusted to be stir-fried on-site [4]. - Children's meal beef patties will be made fresh in-store [4]. - Children's meal cod fish strips will be replaced with freshly cut large yellow croaker, fried and grilled on-site [4]. - Lamb skewers will be freshly cut, skewered, and grilled in-store [4]. - The pork and sauerkraut dish will switch from semi-finished pork to fresh pork, stir-fried on-site [4]. - The flaky meat sandwich will use fresh meat for braising in-store [4]. - The shredded spicy chicken will be made with fresh chicken, boiled on-site [4]. - The oatmeal millet porridge will be freshly cooked with new pumpkin slices added [4].
西贝发致歉信 10月1日前门店将进行九大调整
Feng Huang Wang· 2025-09-15 05:40
Core Viewpoint - The company, Xibei, has issued an apology regarding discrepancies between its production processes and customer expectations, acknowledging the concerns raised by customers and expressing gratitude for their feedback [1] Group 1: Apology and Customer Engagement - Xibei has publicly apologized for not meeting customer expectations and has expressed sincere gratitude to customers who provided feedback [1] Group 2: Adjustments and Changes - By October 1, 2025, Xibei will implement several adjustments across its nationwide stores [2] - Xibei is actively communicating with upstream suppliers to shorten product shelf life while ensuring food safety and inventory turnover [3] Group 3: Menu Adjustments - All dishes using soybean oil will switch to non-GMO soybean oil [4] - The children's meal beef rice will be adjusted to be stir-fried in-store [4] - The children's beef patties will be made fresh in-store [4] - The children's cod fish strips will be replaced with fresh-cut large yellow croaker, cooked in-store [4] - Lamb skewers will be freshly cut, skewered, and grilled in-store [4] - The pork and sauerkraut dish will use fresh pork ribs, stir-fried in-store [4] - The crispy meat sandwich will use fresh meat for marination in-store [4] - The shredded spicy chicken will be made with fresh chicken, boiled in-store [4] - The oatmeal millet porridge will be freshly cooked in-store with added fresh pumpkin slices [4]