Core Viewpoint - The company Xibei has issued an apology regarding its production processes, acknowledging a significant gap between its offerings and customer expectations, and has committed to making necessary adjustments by October 1, 2025 [1]. Group 1: Apology and Commitment - Xibei has expressed deep apologies for the inconvenience and concerns caused to customers due to discrepancies in production processes [1]. - The company appreciates the feedback and suggestions from customers regarding this matter [1]. Group 2: Adjustments Timeline - Xibei plans to implement a series of adjustments across its nationwide stores before October 1, 2025 [2]. Group 3: Quality and Safety Measures - The company is actively communicating with upstream suppliers to shorten the shelf life of products while ensuring food safety and inventory turnover [3]. Group 4: Menu Adjustments - All dishes using soybean oil will switch to non-GMO soybean oil [4]. - Children's meal beef stew will be adjusted to be stir-fried on-site [4]. - Children's meal beef patties will be made fresh in-store [4]. - Children's meal cod fish strips will be replaced with freshly cut large yellow croaker, fried and grilled on-site [4]. - Lamb skewers will be freshly cut, skewered, and grilled in-store [4]. - The pork and sauerkraut dish will switch from semi-finished pork to fresh pork, stir-fried on-site [4]. - The flaky meat sandwich will use fresh meat for braising in-store [4]. - The shredded spicy chicken will be made with fresh chicken, boiled on-site [4]. - The oatmeal millet porridge will be freshly cooked with new pumpkin slices added [4].

Core Viewpoint - The company, Xibei, issued an apology regarding discrepancies between its production processes and customer expectations, acknowledging the concerns raised by customers [1] Group 1: Adjustments to Menu Items - Xibei will transition all dishes cooked with soybean oil to non-GMO soybean oil by October 1, 2025 [1] - The children's meal "Beef Braised Rice" will be adjusted to be stir-fried fresh in-store [1] - The children's meal "Beef Patty" will be made fresh on-site [1] - The children's meal "Cod Fish Sticks" will be replaced with freshly cut and fried large yellow croaker [1] - The "Grilled Lamb Skewers" will be freshly cut, skewered, and grilled in-store [1] - The "Pork Chop with Sauerkraut" will switch from semi-finished pork chops to fresh pork ribs, stir-fried in-store [1] - The "Crispy Meat Sandwich" will change from marinated meat to fresh meat marinated in-store [1] - The "Shredded Spicy Chicken" will be made with fresh chicken boiled in-store [1] - The "Oat and Millet Porridge" will be adjusted to freshly cooked millet porridge with added fresh pumpkin slices [1]

Core Viewpoint - Xibei Catering Group has issued an official apology, acknowledging a significant gap between its production processes and customer expectations, and committing to improvements to enhance customer experience [2][5]. Summary by Sections Apology and Commitment - The company expressed deep apologies for the inconvenience and concerns caused to customers, stating that it will adjust its central kitchen processing to on-site cooking in stores by October 1, 2025 [2][5]. Specific Adjustments - The following adjustments will be made across all stores: 1. All dishes cooked with soybean oil will switch to non-GMO soybean oil. 2. The children's dish "Beef Braised Rice" will be prepared fresh in-store. 3. The children's beef patties will be made fresh in-store. 4. The children's cod fish strips will be replaced with fresh-cut large yellow croaker, fried and grilled on-site. 5. Lamb skewers will be freshly cut, skewered, and grilled in-store. 6. The pork chop dish will use fresh pork ribs cooked on-site instead of semi-finished products. 7. The "Pork Sandwich" will use fresh meat cooked in-store [2][3][5][6]. Additional Measures - The company is actively communicating with upstream suppliers to shorten product shelf life while ensuring food safety and inventory turnover [3][6]. - Xibei encourages customers to continue providing feedback and suggestions for further improvements, emphasizing a commitment to transparency and customer satisfaction [6][7].

Core Viewpoint - The company, Xibei, has issued an apology regarding discrepancies between its production processes and customer expectations, acknowledging the concerns raised by customers and expressing gratitude for their feedback [1] Group 1: Apology and Customer Engagement - Xibei has publicly apologized for not meeting customer expectations and has expressed sincere gratitude to customers who provided feedback [1] Group 2: Adjustments and Changes - By October 1, 2025, Xibei will implement several adjustments across its nationwide stores [2] - Xibei is actively communicating with upstream suppliers to shorten product shelf life while ensuring food safety and inventory turnover [3] Group 3: Menu Adjustments - All dishes using soybean oil will switch to non-GMO soybean oil [4] - The children's meal beef rice will be adjusted to be stir-fried in-store [4] - The children's beef patties will be made fresh in-store [4] - The children's cod fish strips will be replaced with fresh-cut large yellow croaker, cooked in-store [4] - Lamb skewers will be freshly cut, skewered, and grilled in-store [4] - The pork and sauerkraut dish will use fresh pork ribs, stir-fried in-store [4] - The crispy meat sandwich will use fresh meat for marination in-store [4] - The shredded spicy chicken will be made with fresh chicken, boiled in-store [4] - The oatmeal millet porridge will be freshly cooked in-store with added fresh pumpkin slices [4]