Core Insights - The article highlights the significant improvements in passenger security check efficiency at Beijing Daxing International Airport, showcasing the successful implementation of the "Easy Security Check" system, which reduces the time taken for security checks to just 8 minutes, nearly halving the previous duration [1] Group 1: Technology Empowerment - The "Easy Security Check" channel integrates millimeter-wave security gates and AI image recognition systems, allowing passengers to pass through without repeatedly removing items, resulting in a 40% increase in individual inspection efficiency compared to traditional methods [2] - The company has incorporated smart technology into its "Xingyue Orange Service" system, utilizing an online platform for team passenger management to optimize security check routes and anticipate special needs for elderly and infant travelers [2] Group 2: Human-Centric Care - The company provides "Warm Dialect" services, allowing staff to communicate in various dialects, enhancing comfort for passengers from different regions [3] - A "Three-Color Wristband" identification mechanism categorizes passengers based on their needs, enabling security personnel to offer tailored assistance [3] Group 3: Process Optimization - The company has established a comprehensive process mechanism for team travelers, collaborating with airlines and terminal management to streamline security checks and avoid congestion [6] - Efforts to optimize processes extend to international travelers, ensuring seamless integration of security and border control procedures [6] Group 4: Systematic Construction - The company conducts monthly service skill assessments and has formed a professional training team to enhance service quality, focusing on special passenger needs and communication etiquette [7] - A closed-loop mechanism for service monitoring and evaluation is in place, allowing for continuous improvement based on passenger feedback and performance reviews [7] - The company emphasizes cross-departmental collaboration to address service shortcomings and establish standardized protocols for team and special passenger security checks [7]