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对话复旦大学金立印教授:从通用到专用,AI正在淘汰那些“无库”企业
3 6 Ke· 2026-01-08 23:32
Core Insights - The accuracy of AI output is heavily dependent on the quality of the knowledge base provided to it, with high-quality structured industry knowledge leading to precise outputs [1] - The concept of "All In AI" is gaining consensus across industries by 2025, but issues like AI hallucinations and limitations remain unresolved, posing economic risks to businesses [1] - A proposed solution is the construction of proprietary knowledge bases for companies, which can transform AI from a generalist tool into a strategic asset [1] Group 1: Changes in Consumer Behavior - AI is not changing consumer behavior but rather the way businesses connect with consumers, with fundamental consumer needs remaining stable [2][3] - The shift in consumer behavior is evident in the decline of traditional search engine traffic as AI tools become more prevalent, affecting marketing strategies and budget allocations [2][3] Group 2: Marketing Strategy Evolution - The marketing landscape is undergoing a fundamental shift, with traffic moving from traditional search engines to AI dialogue platforms, necessitating a reevaluation of marketing strategies [4] - Brands must adapt their strategies to ensure they are recommended by AI during the early stages of consumer decision-making [4] Group 3: AI Insights and Knowledge Base - The depth of AI insights is determined by the capabilities of the users and the richness of the company's knowledge base, rather than solely by the AI technology itself [5][6] - Companies need to establish high-quality, structured internal knowledge systems to enhance AI's ability to generate unique insights [9][10] Group 4: Organizational Transformation - The rise of AI will lead to a structural transformation in marketing organizations, with traditional roles diminishing and new roles like knowledge base designers and prompt engineers emerging [12][13] - Marketing teams will need to develop new capabilities, including understanding AI logic and translating business goals into effective AI instructions [13][14] Group 5: Future of AI in Marketing - AI is expected to generate not just content but also market strategies, identifying gaps in consumer needs and suggesting new product categories [15][16] - The quality of AI-generated strategies will depend on the quality and depth of the knowledge fed into the AI, emphasizing the importance of a robust knowledge base [16][20] Group 6: Actionable Recommendations - Companies should embrace AI with an open mindset, invest in building structured knowledge bases, and implement a feedback loop for continuous improvement in AI capabilities [20]