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被吐槽体验差的易捷便利店,如何坐稳“便利店之王”宝座?
Sou Hu Cai Jing· 2025-06-11 02:25
Core Insights - The article discusses the paradox faced by Easy Joy convenience stores, which, despite being the second-largest chain in China with 28,633 stores, struggles with consumer perception and operational efficiency [1][3][4] - Easy Joy's reliance on gas station locations limits its customer base primarily to drivers, leading to challenges in product diversity and competition in urban areas [4][11] - The company is attempting to innovate and expand its business model by introducing fresh produce, opening stores in non-gas station locations, and leveraging digital retail strategies [5][7][8] Group 1: Company Overview - Easy Joy operates 28,633 stores, ranking second in the China Chain Operation Association's TOP 100 list, behind Meiyijia [1] - The company is heavily dependent on Sinopec's extensive gas station network, which creates a unique market position but also limits its customer demographic [4] Group 2: Operational Challenges - Many Easy Joy stores report average daily sales of only 3,960 yuan, significantly lower than competitors like Lawson and 7-Eleven, which report 8,000 yuan and 20,000 yuan respectively [3][4] - The company's growth rate for store openings has slowed, with a mere 0.1% increase in 2023, compared to Meiyijia's 12.8% [4] Group 3: Strategic Innovations - Easy Joy is introducing fresh produce to its offerings, starting with local specialties in Guangdong, aiming to diversify its product range beyond fast-moving consumer goods [5][7] - The company is opening "no-oil" stores in various locations, such as industrial parks and hospitals, to attract a broader customer base beyond just drivers [7] - Easy Joy is implementing an instant retail model with a new store in Haikou, utilizing a "front store, back warehouse" approach for quick delivery [7][8] Group 4: Competitive Advantages - The company benefits from Sinopec's resources, allowing for efficient membership activation and digital payment integration, which enhances customer loyalty [8][10] - Easy Joy has developed its own brands, creating price barriers and increasing sales in key categories like alcohol [10] - The company is leveraging government policies to enhance its supply chain capabilities, such as the "Foreign Trade Quality Products" initiative [10] Group 5: Future Outlook - Despite its strategic moves, Easy Joy faces ongoing challenges from the rise of electric vehicles, which may reduce foot traffic at gas stations [11] - The company must work to change consumer perceptions that associate gas station convenience stores with poor experiences [11][12]