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美团未来五年投入100亿元完善骑手保障,推出骑手公寓、拓展大病关怀
Core Points - Meituan announced a five-year plan to invest 10 billion yuan to enhance the welfare system for delivery riders, including the launch of "Rider Apartments" in major cities [1][3][5] - The "Tongzhou Plan," initiated in 2020, has already seen an investment of 2 billion yuan, focusing on rider work security, experience improvement, career development, and life care [3][6] - The new initiatives will extend welfare from riders to their families, including enhanced health care and educational support for riders' children [5][6] Investment and Welfare Initiatives - Meituan will invest 10 billion yuan over the next five years to deepen rider welfare, focusing on work experience, career development, and life care [3][5] - The "Rider Apartments" project aims to provide affordable and safe housing for riders, with locations near popular business districts and subsidized rent [5][6] - The first batch of apartments is expected to accommodate over 600 riders, with Meituan covering initial utility costs [6] Family Support and Community Engagement - Starting from November 2025, the "Rider Major Illness Care Plan" will expand to include riders' spouses and parents, enhancing family support [6][7] - The "Kangaroo Baby" public welfare program will now cover children aged 0-18, providing comprehensive support and new scholarship opportunities [6][7] - Meituan has established nearly 40,000 "Rider Friendly Communities" to improve the living and working conditions for riders [7][9] Educational Opportunities - The "Riders Go to University" program, launched in collaboration with the National Open University, offers riders pathways to further their education [7][9] - Riders have successfully graduated from this program, demonstrating the potential for personal and professional growth through education [9]
美团:未来五年投入100亿完善骑手保障
Xin Lang Ke Ji· 2025-11-22 12:53
Core Insights - Meituan announced a plan to invest 10 billion yuan over the next five years to enhance the rider welfare system [1][2] - The "Tongzhou Plan" has been recognized as the earliest and largest flexible employment welfare initiative in the food delivery industry since its launch in 2020 [1] Investment and Initiatives - The investment will focus on building a comprehensive rider welfare model that includes basic protection, advanced protection, and lifestyle benefits [2] - Meituan has already invested 2 billion yuan in the "Tongzhou Plan," which includes various initiatives aimed at improving rider work security, experience, career development, and life care [1] Housing and Family Support - Meituan has introduced "Rider Apartments" in cities like Beijing, Shenzhen, and Chongqing to provide affordable and secure housing for riders [1] - The company expanded its major illness care fund to cover not only riders and their children but also spouses and parents [1] Community Engagement and Feedback - The company has conducted nearly a thousand rider forums to gather feedback, resulting in hundreds of suggestions for improvement [1] - Meituan has built nearly 40,000 "rider-friendly communities" in collaboration with various social sectors [1]