Core Insights - The integration of AI technology in e-commerce is enhancing consumer experience and streamlining dispute resolution processes [1][2][3] - The Hangzhou Yuhang District is implementing a dual approach of "regulation + service" to ensure compliance while promoting AI-driven consumption [2] - AI tools are significantly improving operational capabilities for small and medium-sized businesses, leading to increased sales and customer satisfaction [3] Group 1: AI Integration in E-commerce - AI is reshaping consumer shopping experiences through applications in product selection, advertising, and live streaming [1] - During the "Double 11" pre-sale, major e-commerce platforms recorded over 15 billion calls to AI models [1] Group 2: Regulatory Framework - Yuhang District is focusing on proactive risk prevention by establishing compliance guidelines and approval processes for AI-generated content [2] - The district has completed over 200 compliance reviews related to AI technology activities [2] Group 3: Service Enhancement - The introduction of the "AI mediator" system has improved consumer dispute resolution efficiency, with over 260,000 pre-mediation cases handled and a consumer satisfaction rate exceeding 95% [3] - The "merchant AI empowerment system" has supported over 1.6 million merchant interactions, resulting in an average business scale increase of 150% [3]