Core Insights - The article discusses the launch of a new delivery solution by SF Express City, aimed at addressing the pain points of self-delivery and platform delivery models for supermarkets and department stores [1][2] - SF Express City leverages a multi-modal transportation approach combined with customized services to enhance service radius, upgrade service experience, and improve competitive differentiation in the market [1] Group 1: Delivery Solution Features - SF Express City has developed a standardized delivery service process that includes temperature-controlled zones for different product types, ensuring the safe delivery of various goods while maintaining their freshness and integrity [1] - The company utilizes various delivery vehicles and protective measures, such as insulated boxes and foam stabilizers, to ensure that products arrive undamaged [1] - A one-to-one fulfillment model is customized for each store based on data analysis of the store's location, order volume, and product types [1] Group 2: Market Position and Advantages - As an independent third-party delivery platform, SF Express City offers unique advantages by not being tied to any specific commercial platform, allowing for flexible and comprehensive service integration [2] - The company aims to create a high-quality service loop by integrating online orders, third-party delivery, and customer data accumulation, which helps in building a comprehensive user profile [2] - The growth of instant retail across various scenarios and categories presents significant opportunities for the supermarket and department store industry, with SF Express City positioned as a key infrastructure provider in this evolving landscape [2]

Core Insights - Instant retail is reshaping lifestyles, with a projected market size of over 1.5 trillion yuan in 2024, growing at a rate of 26.2% [1] - Major platforms like Meituan, Taobao, and JD are intensifying competition in the instant retail space, enhancing market penetration [1] - The complexity of grocery and general merchandise delivery presents challenges in packaging, distribution, and operations, necessitating efficient fulfillment and quality assurance [1] Group 1: Delivery Solutions - SF Express has launched a tailored delivery solution for grocery and general merchandise, addressing pain points in self-delivery and platform delivery models [1][12] - A standardized delivery process has been established, ensuring the safe transport of diverse products while maintaining their quality [3] - The delivery radius for grocery items typically spans 3 to 5 kilometers, requiring customized fulfillment strategies to manage complex delivery needs [6] Group 2: Brand and Service Standardization - In a competitive retail environment, building a brand membership system and standardizing service across channels is crucial for differentiation [4] - Consumers are increasingly seeking branded and standardized service experiences, prompting businesses to establish unified quality service standards [4] - SF Express offers customized delivery personnel and fulfillment plans, enhancing brand recognition and consumer trust [4] Group 3: Integrated Operations - The instant retail ecosystem is expanding, with brands shifting towards an integrated public and private domain operational model [9] - Brands are leveraging membership systems to enhance customer retention while also utilizing multiple public domain platforms for growth [9] - SF Express provides comprehensive channel support, allowing brands to maintain pricing and operational autonomy while improving efficiency and reducing costs [9] Group 4: Case Study and Performance - Sam's Club's online channels contribute approximately 55% of sales, with 70% of orders fulfilled through front warehouses [10] - SF Express has reported a 26.2% year-on-year increase in non-food business revenue, reaching 3.695 billion yuan, with significant growth in grocery and convenience categories [12] - Collaborations with major retailers like Sam's Club and Metro are enhancing service experiences and expanding business scales [12]