Core Insights - Instant retail is reshaping lifestyles, with a projected market size of over 1.5 trillion yuan in 2024, growing at a rate of 26.2% [1] - Major platforms like Meituan, Taobao, and JD are intensifying competition in the instant retail space, enhancing market penetration [1] - The complexity of grocery and general merchandise delivery presents challenges in packaging, distribution, and operations, necessitating efficient fulfillment and quality assurance [1] Group 1: Delivery Solutions - SF Express has launched a tailored delivery solution for grocery and general merchandise, addressing pain points in self-delivery and platform delivery models [1][12] - A standardized delivery process has been established, ensuring the safe transport of diverse products while maintaining their quality [3] - The delivery radius for grocery items typically spans 3 to 5 kilometers, requiring customized fulfillment strategies to manage complex delivery needs [6] Group 2: Brand and Service Standardization - In a competitive retail environment, building a brand membership system and standardizing service across channels is crucial for differentiation [4] - Consumers are increasingly seeking branded and standardized service experiences, prompting businesses to establish unified quality service standards [4] - SF Express offers customized delivery personnel and fulfillment plans, enhancing brand recognition and consumer trust [4] Group 3: Integrated Operations - The instant retail ecosystem is expanding, with brands shifting towards an integrated public and private domain operational model [9] - Brands are leveraging membership systems to enhance customer retention while also utilizing multiple public domain platforms for growth [9] - SF Express provides comprehensive channel support, allowing brands to maintain pricing and operational autonomy while improving efficiency and reducing costs [9] Group 4: Case Study and Performance - Sam's Club's online channels contribute approximately 55% of sales, with 70% of orders fulfilled through front warehouses [10] - SF Express has reported a 26.2% year-on-year increase in non-food business revenue, reaching 3.695 billion yuan, with significant growth in grocery and convenience categories [12] - Collaborations with major retailers like Sam's Club and Metro are enhancing service experiences and expanding business scales [12]