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守正创新 文化铸魂:国盛证券的数字化转型实践之路
Core Viewpoint - The article emphasizes the importance of cultivating a distinctive Chinese financial culture, focusing on "innovation while maintaining integrity" as a guiding principle for the digital transformation of the securities industry [1] Group 1: Digital Transformation and Innovation - The company prioritizes technology innovation as a core strategic element, establishing an Information Technology Committee to enhance its technological capabilities and support digital transformation [2] - A dedicated AI application leadership group has been formed to accelerate the application of AI technologies, with a strategic plan for AI development from 2025 to 2027, aiming to create a comprehensive AI platform across various business areas [3] - The integration of AI technologies into wealth management and other business scenarios is seen as a significant opportunity for deep transformation and innovation within the company [4] Group 2: AI and Business Integration - The company has developed a multi-dimensional digital employee matrix to enhance service quality, operational efficiency, and risk management through AI applications [5] - A series of AI-driven initiatives, including an "AI Application Culture Festival," have been launched to foster innovation and collaboration among employees, resulting in numerous practical AI application cases [6] - The company is focused on creating a customer-centric service ecosystem through its core app, enhancing service quality and efficiency while integrating AI capabilities [7][8] Group 3: Customer Empowerment and Service Enhancement - The company has implemented a unified customer service platform that leverages AI technologies to provide a seamless and efficient service experience, transitioning from traditional to AI-driven customer service models [9] - An intelligent investment education platform has been developed to improve the quality and reach of investor education, managing over 4,000 educational products and reaching nearly 2 million investors [10] - The company has received multiple awards for its achievements in financial technology and innovation, highlighting its commitment to integrating technology with financial services [10][11]
国盛证券党委书记、董事长刘朝东: 党建领航赋动能 投教惠民守初心
Core Viewpoint - The China Securities Regulatory Commission (CSRC) has issued guidelines to enhance the protection of small and medium investors in the capital market, focusing on key concerns and proposing 23 specific measures to strengthen investor protection [1] Group 1: Regulatory Framework - The guidelines emphasize the importance of protecting small and medium investors during the issuance and listing process, creating a fair trading environment, and holding institutions accountable for investor protection [1] - The measures include combating illegal activities that harm investor interests and improving the legal framework for investor protection [1] Group 2: Company Initiatives - Guosheng Securities, as a provincial state-owned comprehensive listed brokerage, integrates investor education and protection into its core operations, emphasizing the importance of financial services for the public [2][9] - The company aims to achieve an "A" rating in the 2025 investor education assessment by embedding investor education into its management and cultural practices [2] Group 3: Targeted Investor Education - Guosheng Securities focuses on key demographic groups, such as the elderly and youth, to provide tailored investor education services, addressing their specific needs and concerns [4][5] - The company has developed educational content to help elderly investors recognize and avoid common financial scams, using accessible formats like comics and interactive sessions [5] Group 4: Collaborative Efforts - The company collaborates with educational institutions to introduce investment education into the curriculum, fostering a new generation of informed investors [6] - Guosheng Securities has established a cooperative mechanism with local universities to enhance practical learning experiences for students [6] Group 5: Innovative Practices - The company employs a dual approach of online and offline investor education, utilizing digital platforms to reach a wider audience while also engaging with communities through in-person events [7][8] - During key financial education weeks, Guosheng Securities launched over 200 educational products, achieving significant engagement with millions of views [7] Group 6: Future Outlook - As 2025 marks a pivotal year for Guosheng Securities, the company plans to deepen its integration of party-building and investor education, focusing on innovation and expanding service offerings to enhance investor satisfaction [9]