她健康 粤幸福
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当保险邂逅数字中国:解码粤港澳大湾区普惠金融的科技底色
Yang Guang Wang· 2025-08-08 07:25
Core Viewpoint - The article highlights the proactive role of China Life Insurance Guangdong Branch in promoting inclusive finance and enhancing public welfare through innovative insurance products and services, particularly in the context of the Guangdong-Hong Kong-Macao Greater Bay Area development. Group 1: Financial Services and Community Impact - China Life Insurance Guangdong Branch has developed a three-in-one service system combining inclusive insurance, digital technology, and ecological scenarios to support the "Hundred Million Project" [1] - The company has provided medical insurance coverage to over 35 million people across 17 cities in Guangdong over the past three years, with total compensation exceeding 1.5 billion yuan [3] - The "Sui Sui Kang" project in Guangzhou has insured over 14 million people, with total claims exceeding 2 billion yuan, recognized as a model for multi-level medical insurance [9] Group 2: Product Development and Coverage - In 2024, the company aims to provide risk coverage of 1.2 trillion yuan for approximately 1.388 million elderly individuals and 5.7 trillion yuan for 936 million clients through commercial health insurance [4] - The company has developed a dual-track guarantee system for family planning households, covering a wide range of life stages and providing over 12 billion yuan in claims [10] - The "She Health, Yue Happiness" initiative has provided insurance coverage for 600,000 women, with a total coverage amount of 6 billion yuan [11] Group 3: Digital Transformation and Innovation - The company has implemented a one-stop settlement system for major illness insurance projects, enhancing efficiency and customer experience [7] - A digital platform has been established to support inclusive insurance services, covering 90% of rural areas in Guangdong [12] - The company has initiated a pilot program for "fully automated claims processing," achieving claim resolution in as little as 38 seconds [7] Group 4: Community Engagement and Support - The "Green Ribbon" initiative focuses on rural revitalization, providing targeted insurance solutions for vulnerable populations and enhancing community welfare [13] - The company has established a service network with over 2,600 insurance service specialists to ensure accessibility and support for elderly clients [6] - The company has organized over 6,000 training sessions for elderly individuals to improve their digital literacy and access to services [5] Group 5: Future Goals and Vision - The company aims to continue its commitment to inclusive finance, enhancing product offerings and services to meet the evolving needs of the community [14] - The focus remains on aligning with the Greater Bay Area development strategy, ensuring that financial services are equitable and accessible to all [14]
中国人寿:普惠金融赋能民生,创新模式推动多层保障
Nan Fang Du Shi Bao· 2025-06-26 13:23
Core Viewpoint - The article emphasizes the role of inclusive insurance as a vital component of inclusive finance, particularly in the context of China's push for high-quality development and the construction of the Guangdong-Hong Kong-Macao Greater Bay Area [2][5][13] Group 1: Development of Inclusive Insurance - China Life Insurance Company has been actively implementing the concept of "finance for the people," creating a multi-level medical insurance model known as the "Guangdong Model" to address public welfare challenges [2][4] - The company has established a comprehensive financial insurance service system that covers the entire life cycle, redefining the social value of inclusive insurance [4][5] - By the end of 2024, the major illness insurance will cover nearly 32 million residents across 8 cities, and the "惠民保" program has provided services to over 35 million people in 17 cities over the past three years [4] Group 2: Specific Initiatives and Programs - Various inclusive insurance brands have been launched, such as "穗岁康" in Guangzhou, which has insured over 14 million people and paid out over 2 billion yuan [6] - The "大爱无疆" project in Zhuhai has insured 590 million people, with a participation rate of 45.78% in 2024, leading the province in similar initiatives [6] - The "银龄安康行动" has served 92% of the elderly population in Guangdong, with total payouts reaching 2.3 billion yuan, benefiting 1.9 million people [7] Group 3: Focus on Vulnerable Groups - The company has launched initiatives like "托育无忧" for childcare institutions and "爱·童行" for vulnerable children, providing insurance coverage to ensure safety and health [6][7] - The "她健康 粤幸福" project focuses on women's health, providing free screenings and insurance for cancer, benefiting 600,000 women with a total coverage of 6 billion yuan [9] Group 4: Rural Revitalization and Community Support - The "绿丝带" initiative aims to integrate financial services with rural revitalization, providing insurance coverage to key demographics and enhancing community support [10][11] - Over the past three years, the company has donated to 130 projects, reaching over 4.3 million people with a total coverage amount of 240 billion yuan [11] Group 5: Technological Innovation in Services - The company has made significant advancements in digital transformation, achieving a 100% electronic rate for personal business and implementing a fully automated claims process [12] - A digital management platform covering 25,000 villages has been established, enhancing service efficiency and customer experience [12] Group 6: Future Goals and Commitment - The company aims to continue its journey towards inclusive finance, focusing on product innovation and service upgrades to meet the needs of the population [13]