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以用户价值为起点,行业第一的孩子王迈向更年轻、更开放、更智能
3 6 Ke· 2025-09-30 08:45
Core Insights - The article highlights the transformation of a traditional corporate annual meeting into a vibrant cultural event, showcasing the company's evolution towards a more user-centered and innovative organization [1][3][10]. Group 1: Company Overview - The company, founded in 2009, has positioned itself as a unique player in the maternal and infant industry, focusing on creating distinctive value through innovative business models and a strong cultural foundation [5][10]. - The organization has redefined its retail approach by integrating products, services, and social interactions within its stores, emphasizing a digital transformation from the outset [5][10]. Group 2: User-Centric Innovations - The company has introduced a new parenting philosophy, "Parenting = Self-Growth," which shifts the focus from mere functional support to emotional resonance with users, aiming to be a "growth partner" for families [7][10]. - It has established itself as a leader in user relationship management, boasting over 97 million members and a robust "single customer economy" model [7][8]. Group 3: Organizational Structure and Culture - The company employs a unique "Same Heart Organization" model, centering around user value and allowing employees to act as innovation hubs, breaking down functional boundaries [13][16]. - A systematic talent development mechanism has been created, recognized as an "industry talent factory," ensuring a continuous supply of skilled personnel [16][18]. Group 4: Strategic Evolution - The company is evolving towards a "new family service" model, characterized by openness, youthfulness, and intelligence, adapting to the demands of the user era, short video era, and AI era [18][20][22]. - It aims to expand its service offerings beyond parenting to encompass broader family needs, with a clear strategy for the next 3-5 years focusing on direct sourcing, digitalization, and AI integration [22][24]. Group 5: Cultural Significance - The annual meeting serves as a key milestone in the company's journey towards becoming a vibrant corporate community, reflecting its internal cohesion and external ambitions [10][11]. - The event emphasizes the company's mission to enhance childhood experiences, reinforcing its commitment to creating lasting value for users [24].