Group 1 - The core viewpoint of the articles emphasizes the proactive measures taken by Industrial Bank's Harbin branch to enhance financial services for the elderly, focusing on service quality, product functionality, and creating a supportive environment [1][2]. Group 2 - The bank has upgraded 29 branches to be elder-friendly, incorporating facilities such as wheelchair access, emergency call devices, and automatic external defibrillators (AED) for emergency situations [1]. - A total of 26 employees have obtained qualifications as pension financial planners, enhancing the bank's capability to provide tailored services to elderly clients [1]. Group 3 - The bank has introduced a digital transformation for elder services, addressing common issues faced by elderly clients such as usability and accessibility through an "Easy Version" of their mobile banking app and self-service devices with large text and voice prompts [1]. - The "Love Channel" service provides elderly clients with priority service, reducing wait times and ensuring personalized assistance [1]. Group 4 - The bank is expanding its "An Yu Life" pension financial product system, offering a variety of products including wealth management, insurance, and savings, while also providing additional services like health check-ups and legal consultations [2]. - The bank engages in community outreach through activities like "Respect for the Elderly Public Welfare" to connect with elderly institutions and enhance their daily lives [2]. - The bank actively promotes awareness against telecom and internet fraud among elderly clients to help them protect their finances [2].