Core Insights - The "15th Five-Year Plan" for transportation in Lin'an includes the integration of "online booking" for buses, enhancing public transport options for group activities [2] - Following the opening of Metro Line 16, Lin'an's bus ridership has decreased by 50%, prompting the bus service to explore innovative development paths and diversify the "Bus+" model for sustainable growth [2] - Lin'an has over 200 rural bus routes, collaborating with China Post to offer a "passenger-cargo-mail" service, addressing logistics challenges in rural areas and enhancing the operational value of rural roads [2] - The "passenger-cargo" initiative on bus route 2705 has resulted in an average monthly delivery of over 1,000 packages [2] Service Innovations - Lin'an bus services have launched personalized and "small but beautiful" custom routes, including health, tourism, campus, and community lines, to improve accessibility [3] - The "cloud bus" service in Qingshan Lake Technology City allows users to book rides via a cloud platform, providing on-demand transport to metro stations [3] - The "Bus+Culture and Tourism" project has introduced 9 specialized tourist routes, transporting nearly 196,700 visitors since its inception [3] Operational Metrics - Lin'an bus company operates 237 routes, serving over 31.5 million citizens annually, with an annual revenue of approximately 60 million yuan [3] - Of the 60 million yuan in annual revenue, 24 million yuan is attributed to the "customized bus" services [3]