Core Viewpoint - The article discusses a legal case involving the reputation rights of the company "胖东来商贸集团有限公司" against an individual named "段某," who made negative claims about the company's product quality on social media, leading to a court ruling in favor of the company [1][2]. Group 1: Legal Proceedings - On May 28, 2025, the court ruled that段某 must publicly apologize via a video on his Douyin account and pay 400,000 yuan in damages to the company [1]. - The case arose after段某 reported issues with a red women's underwear product purchased from the company's store, claiming it caused allergic reactions [1]. - The company conducted an investigation and released a 53-page report confirming the product's compliance with quality standards [2]. Group 2: Company Response - Following the incident, the company took disciplinary actions against staff involved in handling the customer complaint, including dismissals and demotions [2]. - The company issued a compensation of 500 yuan to the customer and committed to covering related medical expenses [2]. - The company emphasized its commitment to protecting its reputation and indicated that it would pursue legal action against any infringement of its rights, with potential claims starting at 1 million yuan for severe violations [6].

Core Viewpoint - The court ruled in favor of the plaintiff, Xuanchang City Pang Donglai Trading Group Co., Ltd., ordering the defendant, Duan, to issue a public apology and pay 400,000 yuan in damages for defaming the company's reputation through misleading social media posts [1][9]. Group 1: Court Ruling and Damages - The court ordered Duan to publish a video apology on his Douyin account and to keep it online for at least 30 days [1][9]. - Duan was found liable for damages amounting to 400,000 yuan due to the negative impact his actions had on the plaintiff's reputation [9][10]. - The ruling emphasized that Duan, as a self-media practitioner with over a million followers, should have recognized the potential harm of spreading unverified claims [8][9]. Group 2: Background of the Case - The dispute originated when Duan reported issues with a red women's underwear product purchased from Pang Donglai, claiming it caused allergic reactions [10]. - Following Duan's claims, Pang Donglai took immediate action by removing the product from sale and conducting quality tests, which confirmed the product met standards [10][11]. - Duan's video, which accused the product of being defective, led to widespread negative perceptions of the brand, prompting other retailers to also remove the product from their shelves [10][11]. Group 3: Company Response and Future Actions - Pang Donglai stated its commitment to protecting its brand reputation and indicated that it would pursue legal action against serious infringements with potential claims starting at 1 million yuan [11]. - The company released a detailed investigation report to counter the claims made by Duan, highlighting the lack of direct causation between the product and the alleged allergic reactions [10][11].

Core Viewpoint - The court ruled in favor of Xuanchang City Pang Donglai Trading Group Co., Ltd. in a defamation case against an individual named Duan, ordering Duan to issue a public apology and pay 400,000 yuan in damages for negative comments made about the company's products on social media [1][6]. Group 1: Case Background - On January 30, 2025, Duan reported issues with a red women's underwear purchased from Pang Donglai, claiming it caused allergic reactions and color fading [2]. - Pang Donglai's staff engaged with Duan to address the complaints, including medical assistance, and later conducted product testing which confirmed the items met quality standards [3][4]. - Duan's video criticizing the product garnered over 12 million views, significantly impacting the company's reputation [2][4]. Group 2: Court Findings - The court determined that Duan, as a self-media practitioner with a large following, should have verified the claims before posting, recognizing the potential harm to the company's reputation [5][6]. - The ruling emphasized the causal relationship between Duan's actions and the negative impact on Pang Donglai, leading to the decision to award damages [5][6]. Group 3: Company Profile - Pang Donglai Trading Group is a notable player in the retail sector, ranking 46th in the 2023 China Chain Store 100 list, with sales of 10.7 billion yuan in 2023 and projected sales of 16.9 billion yuan in 2024 [4]. - The company has a strong brand presence and is committed to protecting its reputation against defamation and misinformation [11][17].